Beautiful and clean, hello, but small. The service is special. Sure the coffee is good
Atmosphere: 3
Food: 4
Service: 5
stephanie victoria
Every single time I have came to this Starbucks I always try to give it the benefit of the doubt and each time it’s a constant disappointment. From the coffee tasting burnt and sometimes the service is not that great compared to even busier Starbucks. Tonight I decided to get a matcha Frappuccino and when I tell you this drink was so sour I couldn’t even drink it tbh. I’m a tea drinker and have drank heavy tasting teas and matcha without anything added so this one just tasting so bitter and just plain disgusting. I’m sorry but this placed needs to get it together
Atmosphere: 2
Food: 1
Service: 2
여인서
I like the friendly staff and relaxed atmosphere :)
Atmosphere: 5
Food: 5
Service: 5
Anthony Pun
Short staff is a huge problem with customer service. It affects most of Starbucks experience.
Atmosphere: 5
Food: 5
Service: 2
Edward Garcia
Went at 6am ordered a cappuccino at the baristas had a bad mood they looked like they didn’t wanna be there, if you don’t like your job just quit.
Atmosphere: 1
Food: 3
Service: 1
Sandra Gonzales
Fast. Efficient. Enjoyed the drinks. Three different drinks... All made perfectly.
Atmosphere: 5
Food: 5
Service: 5
Marlin Chroninger
Sb coffee is overrated. Would love to be able to get a cup of fresh brewed coffee.
Food: 3
Service: 3
Erik Alberts
Putting non english speaking employees in customer facing positions is totally wild. Especially so when they don't even give you the right thing you ordered and refuse three times to honor your points balance. Do better.
Mark Hatch
I came in and Adeeb took my order. 5/5 customer service and friendliness.
Atmosphere: 5
Food: 5
Service: 5
k egge
Second time in two weeks I’ve visited this store. First visit I ordered a decaf Frap and was charged $2.50 extra for decaf. Today I waited inside for a pineapple passion fruit lemonade for 15 minutes. They were too busy taking care of their drive-thru to take care of their customers in the lobby (all four of us). I finally asked where my drink was and was told they were making it now. They handed me a pink drink, not a yellow pineapple drink. They said they would remake it but I had to leave to get to my appt - I gave myself plenty of time since pouring a premade drink shouldn’t take 15 minutes. The only reason I returned after being overcharged for a decaf is that I have a Starbucks gift card with an obscene amount on it due to friends always giving me gift cards. Now I understand why so many other people prefer the smaller, locally-owned coffee shops. Since I probably can’t redeem what is left on my card I think I will give it to the next homeless person who approaches me, and will continue to due so when gifted a Starbucks gift card.
I went in person on 5/26/2024 around 11:30 AM, no line whatsoever. The workers did not acknowledge us, or welcome us. Mind you there’s 6 different employees and no customers inside the store. I waited in front of the cash register, right in their faces for 8 minutes and they didn’t even acknowledge me or offer to take my order despite it not even being busy. Extremely slow and unprofessional service with lack of cognizance, whether that was deliberate or not. Never coming back to this location and will never recommend, unless they start hiring more capable employees who actually fulfill their job responsibilities. Why are they even working in the customer service industry if they can’t even properly serve others with respect.
Atmosphere: 1
Service: 1
T L
Always friendly and professional.
Atmosphere: 5
Food: 5
Service: 5
J Park
Good...
Atmosphere: 5
Food: 5
Service: 5
Melissa Edwards
Always happy when I walk through the
Atmosphere: 5
Food: 5
Service: 5
Dave Jones
They were very busy... got the feeling that they needed a couple more team members to handle the flow.
Beautiful and clean, hello, but small. The service is special. Sure the coffee is good
Atmosphere: 3
Food: 4
Service: 5
Every single time I have came to this Starbucks I always try to give it the benefit of the doubt and each time it’s a constant disappointment. From the coffee tasting burnt and sometimes the service is not that great compared to even busier Starbucks. Tonight I decided to get a matcha Frappuccino and when I tell you this drink was so sour I couldn’t even drink it tbh. I’m a tea drinker and have drank heavy tasting teas and matcha without anything added so this one just tasting so bitter and just plain disgusting. I’m sorry but this placed needs to get it together
Atmosphere: 2
Food: 1
Service: 2
I like the friendly staff and relaxed atmosphere :)
Atmosphere: 5
Food: 5
Service: 5
Short staff is a huge problem with customer service. It affects most of Starbucks experience.
Atmosphere: 5
Food: 5
Service: 2
Went at 6am ordered a cappuccino at the baristas had a bad mood they looked like they didn’t wanna be there, if you don’t like your job just quit.
Atmosphere: 1
Food: 3
Service: 1
Fast. Efficient. Enjoyed the drinks. Three different drinks... All made perfectly.
Atmosphere: 5
Food: 5
Service: 5
Sb coffee is overrated. Would love to be able to get a cup of fresh brewed coffee.
Food: 3
Service: 3
Putting non english speaking employees in customer facing positions is totally wild. Especially so when they don't even give you the right thing you ordered and refuse three times to honor your points balance. Do better.
I came in and Adeeb took my order. 5/5 customer service and friendliness.
Atmosphere: 5
Food: 5
Service: 5
Second time in two weeks I’ve visited this store. First visit I ordered a decaf Frap and was charged $2.50 extra for decaf. Today I waited inside for a pineapple passion fruit lemonade for 15 minutes. They were too busy taking care of their drive-thru to take care of their customers in the lobby (all four of us). I finally asked where my drink was and was told they were making it now. They handed me a pink drink, not a yellow pineapple drink. They said they would remake it but I had to leave to get to my appt - I gave myself plenty of time since pouring a premade drink shouldn’t take 15 minutes. The only reason I returned after being overcharged for a decaf is that I have a Starbucks gift card with an obscene amount on it due to friends always giving me gift cards. Now I understand why so many other people prefer the smaller, locally-owned coffee shops. Since I probably can’t redeem what is left on my card I think I will give it to the next homeless person who approaches me, and will continue to due so when gifted a Starbucks gift card.
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
I went in person on 5/26/2024 around 11:30 AM, no line whatsoever. The workers did not acknowledge us, or welcome us. Mind you there’s 6 different employees and no customers inside the store. I waited in front of the cash register, right in their faces for 8 minutes and they didn’t even acknowledge me or offer to take my order despite it not even being busy. Extremely slow and unprofessional service with lack of cognizance, whether that was deliberate or not. Never coming back to this location and will never recommend, unless they start hiring more capable employees who actually fulfill their job responsibilities. Why are they even working in the customer service industry if they can’t even properly serve others with respect.
Atmosphere: 1
Service: 1
Always friendly and professional.
Atmosphere: 5
Food: 5
Service: 5
Good...
Atmosphere: 5
Food: 5
Service: 5
Always happy when I walk through the
Atmosphere: 5
Food: 5
Service: 5
They were very busy... got the feeling that they needed a couple more team members to handle the flow.
Atmosphere: 5
Food: 5
Service: 4
Loading...