We had a horrible experience here today! My family and I decided to go to this location for lunch. I had a coupon, which I received in the mail earlier this week. The coupon was, buy one footlong and drink and receive a second footlong for free. In the fine print, it clearly stated the second sandwich would be equal or lesser value, and the coupon expires 12/12/24. The lady working today had no idea what the coupon was. So, I gave it to her and let her read it. She then told me she had to call her owner. She did so in front of me, but spoke a different language so I couldn't understand what she was saying. Afterwards, she told me I could use the coupon for a ham or turkey sandwhich, and nothing else. Even though it clearly states otherwise on the coupon. I asked for the coupon back and told the employee that I would be going to a different subway. Not only did they lose a sale, they lost a customer. We have plenty of subways around our house. I have no need to return to this one.
Atmosphere: 1
Food: 1
Service: 1
Jonathan Gomez
So I ordered a subway on DoorDash on 9/11/24. My doordasher she told me that the guy serving the food was touching the whole food bare hands. I didn’t ate my food because I think that’s disgusting and it’s not showing any hygiene procedures.
LM Cash
Ironic that they didn't take a franchise coupon for a footlong classic sandwich yet didn't tell me until the end. So, instead of losing...maybe a few bucks for honoring the discount, I walked out and let them 'eat' the cost of the sandwich. Shame on Sunway to pick and chose what sandwiches you'll accept the coupon for!!! And, ya didn't even post the change. Poor business practice and customer service. Had to leave the rating of 'food' empty because I didn't eat it. Maybe one of their staff can...heehee.
Atmosphere: 2
Service: 1
Patrick Roswell
This one along with the shop by BK is crap. In regards to this location. The employer's placed a middle eastern guy as customer service sandwich maker.
Why do I need to tell you my bread choice 3 times? Oh, because you speak 20% English.
Stupidity, Subway is going out of business soon anways..
Atmosphere: 1
Food: 1
Service: 1
Olivia Lane
The guy stayed talking on his phone the whole time through his earphones whileTrying to take my order. Other people came in to order and he continued his conversation on the phone the whole time.
Atmosphere: 1
Food: 3
volvika Adam
One of the best sandwich I ever got here. The employee who just work on weekends ( Sophie or Sonia). Did not know exact name she is really polite and always makes best sandwich. The one bad thing is the there is only just one employee working. She was taking customers and cutting meats too that is hard for only one employee to handle everything. Loves to come when she is working there. Best service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Ann Ackley
The guy listened and made my meal how I requested. He was polite, smiled, and laughed when I was joking around. I will be going there again. ?
Atmosphere: 5
Food: 5
Service: 5
Jacoby Johnston
No restroom. Footlong didn't have nowhere to go
kirito Asuna
Never coming back to this location ever again
Love Bennett
This used to be my favorite place to go today is March 13th 2023 they have a Asian lady working in there now she was touching the cheese jalapenos with her bare hands I used to work at Subway you're supposed to have gloves on this is why you have to be careful eating out I know who the manager is in when I get the chance I will speak with her about that
My garlic chicken sub was very good. I'll be back!!
Atmosphere: 5
Food: 5
Service: 5
Redlink01
There's being careful in how you make something and then there's just slow. Your man is the slowest when coming to just basic movements.
Thomas Turcotte
Very good worker and friendly great ? ?
Atmosphere: 4
Food: 4
Service: 4
Rick Curwood
Nasty with a capital N. ?
Sara
The staff has always been friendly with the girlfriend and I and the food tastes great. The only issue I have is that if you tip on your card, the tips get tallied up at the end of the month and split with everyone where as if you tip cash the person you're tipping gets it that night. Actually, I was about to give 4 stars for this issue of mine but since the issue is clearly only mine, that's a dumb reason to give 4 stars.They're quick and friendly and great for a quick bite to eat.
We had a horrible experience here today! My family and I decided to go to this location for lunch. I had a coupon, which I received in the mail earlier this week. The coupon was, buy one footlong and drink and receive a second footlong for free. In the fine print, it clearly stated the second sandwich would be equal or lesser value, and the coupon expires 12/12/24. The lady working today had no idea what the coupon was. So, I gave it to her and let her read it. She then told me she had to call her owner. She did so in front of me, but spoke a different language so I couldn't understand what she was saying. Afterwards, she told me I could use the coupon for a ham or turkey sandwhich, and nothing else. Even though it clearly states otherwise on the coupon. I asked for the coupon back and told the employee that I would be going to a different subway. Not only did they lose a sale, they lost a customer. We have plenty of subways around our house. I have no need to return to this one.
Atmosphere: 1
Food: 1
Service: 1
So I ordered a subway on DoorDash on 9/11/24. My doordasher she told me that the guy serving the food was touching the whole food bare hands. I didn’t ate my food because I think that’s disgusting and it’s not showing any hygiene procedures.
Ironic that they didn't take a franchise coupon for a footlong classic sandwich yet didn't tell me until the end. So, instead of losing...maybe a few bucks for honoring the discount, I walked out and let them 'eat' the cost of the sandwich. Shame on Sunway to pick and chose what sandwiches you'll accept the coupon for!!! And, ya didn't even post the change. Poor business practice and customer service.
Had to leave the rating of 'food' empty because I didn't eat it. Maybe one of their staff can...heehee.
Atmosphere: 2
Service: 1
This one along with the shop by BK is crap. In regards to this location. The employer's placed a middle eastern guy as customer service sandwich maker.
Why do I need to tell you my bread choice 3 times? Oh, because you speak 20% English.
Stupidity, Subway is going out of business soon anways..
Atmosphere: 1
Food: 1
Service: 1
The guy stayed talking on his phone the whole time through his earphones whileTrying to take my order. Other people came in to order and he continued his conversation on the phone the whole time.
Atmosphere: 1
Food: 3
One of the best sandwich I ever got here. The employee who just work on weekends ( Sophie or Sonia). Did not know exact name she is really polite and always makes best sandwich. The one bad thing is the there is only just one employee working. She was taking customers and cutting meats too that is hard for only one employee to handle everything. Loves to come when she is working there. Best service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
The guy listened and made my meal how I requested. He was polite, smiled, and laughed when I was joking around. I will be going there again. ?
Atmosphere: 5
Food: 5
Service: 5
No restroom. Footlong didn't have nowhere to go
Never coming back to this location ever again
This used to be my favorite place to go today is March 13th 2023 they have a Asian lady working in there now she was touching the cheese jalapenos with her bare hands I used to work at Subway you're supposed to have gloves on this is why you have to be careful eating out I know who the manager is in when I get the chance I will speak with her about that
Restaurantji Recommends
My garlic chicken sub was very good. I'll be back!!
Atmosphere: 5
Food: 5
Service: 5
There's being careful in how you make something and then there's just slow. Your man is the slowest when coming to just basic movements.
Very good worker and friendly great ? ?
Atmosphere: 4
Food: 4
Service: 4
Nasty with a capital N. ?
The staff has always been friendly with the girlfriend and I and the food tastes great. The only issue I have is that if you tip on your card, the tips get tallied up at the end of the month and split with everyone where as if you tip cash the person you're tipping gets it that night. Actually, I was about to give 4 stars for this issue of mine but since the issue is clearly only mine, that's a dumb reason to give 4 stars.They're quick and friendly and great for a quick bite to eat.
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