Wendy's
34506 16th Ave S, Federal Way
(253) 638-4953
Recent Reviews
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Our order is always wrong 🙃
Always love Wendy's
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Jr Cheeseburger, Scone, Wendy's Hot & Crispy Fries, Apple Bites, Cheese Fries, Chili, Baconator Fries, Wendy’S Baked Potatoes, Saucy Nuggets, Hamburger, Spicy Chicken Sandwich, Jr Bacon Cheeseburger, Dave's Single, Dave's Double, Dave's Combo, Double Stack, Wendy’S Baconator Jr Bacon Cheeseburger and Big Bacon Classic, Baconator, Homestyle French Toast Sticks 6 PC Combo
I'm only basing my rating on the food. I went there at 7:30 a.m. on my way to work. Ordered a breakfast burrito, when I put my hand in the bag to get it I felt something gooey, I pulled it out and it was sorta thrown in the bag and not even wrapped all the way, I couldn't even eat it. I went to go in the store but doors were locked so we went to go through drive thru and 2 cars went in front of me so I couldn't go in. I decided just to pull it out of the bag and eat it with a fork at work. (Which is fine, I'm not a princess) but I feel if I pay for something it should be correct. I took a pic but this thing doesn't give me an option to post a pic.not only was it not wrapped in the foil correctly but it looked as though they grabbed a ripped tortilla and ripped it more as they rolled it.
Staff is rude, they were more conserned with door dash orders and drive through which i imagine are metered than the customers at the counter. I watched the server fill atleast 4 door dash orders and other staff filling multiple drive through cars before they even turned around to acknowledge my family and I, then he was short and i could tell he was pissed off i spoke up for us to be served next. The food was good atleast but the service here... ouch!
Atmosphere: 3
Food: 4
Service: 1
Dining room not open at 8am?????? I really needed to use the bathroom
Food: 1
Their new Salted Carmel Frosty is the BEST!!!!!!!!!
Food: 5
Service: 5
Food is decent, location is convenient. But the service is slow and the workers aren't that friendly.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Wendy’S Baconator Jr Bacon Cheeseburger and Big Bacon Classic
Drive thru staff were rude. The lobby never has anyone at the register. Second time going there they got my order wrong the drive thru staff repeated the order to me and when I went in to have my item replaced the person who looked like a manager said no immediately and walked off and the drive thru person came to the register repeated the correct order and gave me the receipt with the wrong order
Atmosphere: 1
Food: 1
Service: 1
Put in a mobile order to be picked up inside at 9:45PM and got there at 9:50PM. Store and App itself said that the Lobby is open until 10pm. Workers saw me try to open the door that was locked and I was expected to go through the Drive Through line that was about 15 cars deep. Promptly cancelled my order. What a waste of time.
Atmosphere: 3
Food: 3
Service: 1
count your days. i ordered 3 double krabby patties and what did i get!? singles. lol i can really taste the cow though. homie at the window was super chill. the pineapple frosty was fire though.
Restaurantji Recommends
Always fresh n hot .. the new pineapple frosty is great
Atmosphere: 5
Food: 5
Service: 4
Great place to grab a quick bite good food
Atmosphere: 5
Food: 5
Service: 5
Staff argumentive which led to multiple of the same order customer suffers through lack of attention to detail. After addressing Wendy's staff 3 times for accuracy. All items for customer are finally included.Please address this store for attention to details, accuracy and officiancy.
The employees didn't want to be there, and it showed, kinda rude. However food was good, creative narratives like SpongeBob Krabby patty to keep everyone tiring.
Atmosphere: 5
Food: 5
Service: 3
The hamburger is over dry , maybe fewer beans on the chili.
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