Wetzel's Pretzels

Pretzels tasted awful and had no salt.

The Kiwi Strawberry slushy was clearly not slushy, and the person still tried to sell it to us saying that it was supposed be that way and the others were too frozen. We asked for a fresh pretzel, and were told all were fresh... and yet told us not to choose that pretzel in the window, and get the bites instead. And then didn't serve us all what we ordered until we complained we were missing a bag.

Wetzel’s Pretzels at Bellevue Square is always a great stop for me and my family! The place is consistently clean, making it a comfortable spot to grab a quick snack. The pretzels are always well-cooked—warm, fresh, and just perfect for us to enjoy.

A big shoutout to Ruhul, who is always incredibly helpful and welcoming. His friendly service makes our visits even better. It’s clear that this location values both quality and customer experience.

If you're in Bellevue Square and craving a delicious, soft pretzel, I highly recommend stopping by this Wetzel’s Pretzels! 🍴🥨

the cheesy dog bitz was perfect.

The original pretzel was fresh and pretty good and I love it sm.

Stopped by today got some pizza pretzels so good 100 out of 100

I ordered one pretzel, hot dog bites and pizza bites and it was $28! Unbelievably expensive for that crap food. The pretzel was luke warm and rock hard and the pizza bites were stale. What a waste of money.

Atmosphere: 1

Food: 1

Service: 1

My son ordered a pretzel and when he tried handing the money, the worker told us he didn’t want to take the cash. We were given no good reason beyond the worker just not wanting to. I tried to get a proper answer or solution but he just scoffed at us and incoherently mumbled under the sound of his loud chewing. The whole interaction was extremely rude and appalling so we ended up just walking away.

Kid-friendliness: For a pretzel shop to make a child feel bad is just unacceptable and abhorrent service.

Atmosphere: 1

Food: 1

Service: 1

After taking my family to the movies we went to go get a fresh pretzel and why we sat and waited for our order. My wife recognized one of the young women blowing her nose, then wiping her nose with her hand and not even think about washing her hands after the fact, but picking up the utensils to serve food without gloves on, so we asked for a refund immediately after seeing that. And after bringing it up to the young girl, she truly didn’t understand that is a violation of the food handler policies.

Recommended dishes: Pepperoni Pretzel

Ordered a mango boba and it looks nothing like their advertised photo. It looks like it's supposed to have syrup but she didn't seem to care.

Atmosphere: 2

Food: 2

Service: 3

I bought a pretzel. I asked for a Diet Pepsi. He asked if I wanted ice. He seemed a little puzzled. He asked if I wanted ice. I said yes, lots of ice please. He said let me see if we have any. He got the ice from the back. When he handed me my drink. There were three pea sizes of ice. Unbelievable. I told him to keep the drink and to give me a refund. He said they didn’t give refunds. I left everything there. Yeah

Atmosphere: 1

Food: 2

Service: 1

I had a pretty poor experience here. I had to ask for a refund of my soda because it was completely flat. Additionally the pretzel bites cost almost $10. I beg your pardon? Last time coming here.

Atmosphere: 3

Food: 5

Service: 1

My mom’s pretzel was burned, a lot of mine were burned. Won’t be coming back, Auntie Anne’s is so much better.

Food: 1

My mom’s pretzel was burned, a lot of mine were burned. Won’t be coming back, Auntie Anne’s is so much better.

Food: 1

Went here to get a pretzel and the cashier shorted me my money upside the gave me my money back but they need to pay more attention in what they are

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Pepperoni Pretzel, Wetzel Bitz