Dairy Queen Grill & Chill
5631 Riverside Dr, Ferndale
(360) 384-1312
Recent Reviews
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Extremely friendly staff. I would definitely visit this location again.
Atmosphere: 5
Food: 5
Service: 5
Always clean, fast service. Got a cake done 2 hours b4 needing to pick up! They were happy to do it. Good stop, good people
Atmosphere: 5
Food: 5
Service: 5
10:22 pm on a Monday and the gal Sam (possibly Samantha) taking orders via the drive through and payments was like the perfect example of someone who’s awesome at anything customer service related. For this late at night i was impressed, she was super chipper, friendly and didn’t make me feel bad for asking questions like a lot of other customer service people do at other businesses. She did a great job and put a smile on my face! Also, the royal cheesecake blizzard with the strawberry filling was a 10/10! Great job guys!
Atmosphere: 5
Food: 5
Service: 5
WoW!!! We were just driving through and decided to stop at Dairy Queen for a quick bite and dessert. Isabella welcomed us in and was waiting on us. She was so friendly with a great smile and service. We dined in and observed all her wonderful qualities and how she checked on everyone dining in. She was so friendly, helpful and sincere. She even opened the door for some of the customer's if she wasn't busy taking orders. We haven't seen this kind of service in a long time. She deserves to be recognized 👏🏾 ✨️ 💯😊🙌🏾Mahalo and Aloha Isabella for your wonderful customer service and making people feel at home ♥️
Atmosphere: 5
Food: 5
Service: 5
Tasty Treats & Quick Service
We went through the drive-thru with three cars ahead of us, but the line moved quickly. We ordered five mini Blizzards—each $4, which felt a bit pricey for the size, but they were all delicious! Favorites included two of the Superman specials, the mudslide, cookie batter, and strawberry cheesecake.
The staff member who took our order wasn’t particularly friendly but got the job done efficiently. We haven’t tried the food yet, but we’ll definitely be back for more tasty ice cream!
Atmosphere: 4
Food: 4
Service: 4
Noah French is the best dq worker ive ever met, he made sure all my needs were met
Atmosphere: 5
Food: 5
Service: 5
Dine-in. Joy took our order and she took great care to make sure the order was correct.
Atmosphere: 4
Food: 4
Service: 5
couldn't ask for a better dairy queen experience than the one at this location. chey makes the location a much better and more inviting place! ice cream was perfect, great service, quality items! I'll only go to this DQ from now on!
Atmosphere: 5
Food: 5
Service: 5
Great food and service! No wait at all!
Atmosphere: 5
Food: 5
Service: 5
GREAT MANGER!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Me and my family went through the drive through to get blizzards, we aren’t from this area so we were staying at the Super 8 motel across the bridge, upon getting back to our room opened our blizzards they were soup ice cream my sons drank them and these pics are of mine and my husband’s his was supposed to have snickers in it there was not at all it was just chocolate ice cream basically.
When I tried to call it took them 5calls to answer, I complained and asked how they could rectify it the manager on didn’t get her name said they could remake them or send coupons in the mail. I opted them to remake them tonight but to Not make them until we got there which they didn’t wait
Upon picking up the new blizzards mine which was the Pecan Cluster blizzard was still soup she explained they put hot fudge sauce with hot caramel sauce in it so it doesn’t stay thick Well that’s not a blizzard I want, she offered for me to get something else Cool but feel free to pass the feedback onto upper management to get that off the blizzard menu. Just poor service Great for re making it but still just not too professional.
We were just passing through but definitely won’t ever go there again. They don’t represent DQ very professionally.
Atmosphere: 1
Food: 1
Service: 1
I came in 30 minutes before close going through a break up post breakdown and the cashier was sweet even though I choked on my own spit while ordering
Worst service, cutting corners, old as fries, didn't hold blizzards upside down
Atmosphere: 1
Food: 1
Service: 1
My chip is broken in my card & the girl is either not the brightest or they don’t have the technology to be able to swipe a card apparently. So make sure you have cash or your chip isn’t broken before you waste your gas!
The whole family loves it here! Perfect for hubby's lunch break!
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