Lady working was in so bad attitude asked me that am i going to order or what. First time been to this place, staff is really bad at customer service. Very poor service and would never visit here or recommend anyone to visit especially if you have kids.
Brian Nagy
I am usually not one to write a review and I'm also the last person to walk out of a place without my food. Usually, I will just go silently and never come back after paying for the product. But not this time. After reading all the reviews I guess I should be surprised because everyone is saying the same thing.
My experience however was: I showed up and ordered a five meat footlong on flatbread. I was informed by the girl making my sandwich which was a young employee who was very nice and friendly that they did not have flatbread. I said no worries is there any way we can put it in a wrap cuz I didn't want a lot of bread. She said absolutely. As she was making the sandwich I noticed I was getting half the portion of meat and all the fixings which wasn't a big deal. I have ordered this sandwich many times so I'm very familiar with how much comes on it.
My assumption is that she would have charged me for a regular sandwich which was about $7 cheaper which would be reasonable for the sandwich that she made. Understandably I originally asked for a large and had she built me a large inside a wrap this wouldn't have been a problem. I see I was running up for a full footlong sandwich which was about $18. Looking at this 6-in wrap on the counter, I explained to them that the rap was only built as a regular sandwich and I'm very familiar with the sandwiches.
She began talking in another language to the young girl not acknowledging my question or response. I told her I would absolutely be fine paying for a regular Sandwich price based on what was created and she continued speaking in another language to the young gal.
In the meantime while berating the younger employee having the younger employee make a new sandwich in a wrap for me to charge me the full price I continue to interject saying I will pay for the one that was made but it was made as a regular sandwich and that is what I'll pay for.
Finally the older lady says she will give me a $2 discount bringing my sandwich down to $16. She never saw the employee make the sandwich but she said look how full it is. Which for the record I asked for a little bit of everything on the vegetables. So yes, the sandwich was full of vegetables not meat. She also proceeded to tell me that I couldn't adjust how a sandwich was made even though it was their fault that they ran out of flatbread.
I have never ever been to a Subway where they are so cheap, rude (talking in another language in front of me) and trying to rip you off at every turn. I finally walked out and said keep your sandwich because there was no way I was paying $16 for a 6-inch wrap full of lettuce with half the amount of meat of a large footlong sandwich.
I will never come back to this location and it is too bad that young employee has to deal with whoever this older lady is which I assume is a manager.
Subway, you need to do much much better because you have lost a long time customer.
Atmosphere: 1
Food: 1
Service: 1
Sandra Estrada
First (and last) time here. Horrible experience. The girl helping was nice. Older Hispanic lady not so much. When it got to the veggies I asked her for what I wanted but she insisted the sauce went first now because that’s how it done otherwise it would be messy. Sure enough it was messy but not because of the sauce (plenty of other places still put sauce last and somehow still manage to make it look good). I’ll attach a picture of how it looked, plus she made it upside down for some reason (meat on top). I was still going to eat it. Doesn’t make sense to not eat a sandwich cause it’s messy. Took one bite and it tasted gross. The meat smelled and tasted spoiled. It’s the same sandwich I’ve ordered elsewhere for the past 10+ years. It tasted spoiled. I NEVER bother with taking food back because it’s not worth the effort. Definitely took it back this time because it was a $15 sandwich that I couldn’t even eat plus the attitude already left a bad taste in my mouth. The younger girl handled the refund and was nice enough. The other lady started speaking in Spanish (which I also speak) stating there was nothing wrong with the meat and a rude tone to her. Definitely don’t recommend this place at all.
Food: 1
Service: 1
Alla S
super rude service was horrible. messed up my order twice.
Atmosphere: 1
Food: 1
Service: 1
Steven
Nice sandwich shop but a little quiet. Good service and good food.
Atmosphere: 4
Food: 4
Service: 4
Bog K
Asked to use a footlong coupon prior to ordering and said won’t be a problem. Finished making it and then another worker says they can’t accept coupon at the time and had to pay almost $18 for a sub is nuts. And behold it didn’t even taste fresh, veggies looked old.
Atmosphere: 1
Food: 1
Service: 1
everlyn velasquez
I just walked out of this place, very disappointed. The lady who is the “manager” (blonde, Hispanic lady) was very rude to the customers and to the only employee helping her. I asked the girl doing my sandwich for extra jalapeños and the “manger” told me “we can’t do extra veggies. You get the portion we put on it only”. She then proceeds to tell the girl helping me “I already told you not to be getting these people into bad habits” in Spanish as if I didn’t speak the language. I understood everything she told her. The owner of this location really needs to check on the employees here. Stay away for this subway location!!
Atmosphere: 1
Food: 1
Service: 1
Toni Hardy
This is third time we’ve come to this location and the door has been locked during open business hours, open sign will be lit and the doors are locked. Place really sucks, and shows the owners don’t care about business.
Atmosphere: 1
Food: 1
Service: 1
Lonni Wade
This place has the worst customer service. They are rude, impatient, don’t listen and extremely unprofessional. I’ve been here twice.. there will not be 3rd. Don’t waste your time or money.
Brandon Williams
I went by at 6:16 PM on a Wednesday after work the OPEN sign lit up and it says they close at 7:30 and the door was locked and no one came to open the door. What’s that about?
On 4/18/25 the girl working between 3:30-4:15P had the worst customer service I have encountered. I will never go back there.
Marie West
The absolute worst customer service ever received. Ordered online, when there were issues with the order i was Hung up and laughed at multiple times, asked for upper management contact and was refused any info.
Su N
Amazing restraunt she is insanely nice! Its sad bcuz she is running the restraunt alone i love the food nothing was wrong it was amazing
Atmosphere: 5
Food: 5
Service: 5
Jordan Daniels
The rep who made my order today told me I could get a $7 foot long, then when I went to check out a different rep told me they could not accept the 699FL code. Very disappointed. I didn’t want the food to go to waste so I ended up paying nearly $17 for a footlong. Subway has lost its way. Never again.
Atmosphere: 1
Food: 3
Service: 1
Sarah Perrotta
Slowest subway service I’ve ever received. Our group of three was the only ones in the store. Only one lady working and she made us wait 20 min while she did all the online orders and she was rude about it. She also messed up two of the orders and it was just 3 sandwiches. We just stopped in off the highway on our way but won’t ever do that again.
Lady working was in so bad attitude asked me that am i going to order or what. First time been to this place, staff is really bad at customer service. Very poor service and would never visit here or recommend anyone to visit especially if you have kids.
I am usually not one to write a review and I'm also the last person to walk out of a place without my food. Usually, I will just go silently and never come back after paying for the product. But not this time. After reading all the reviews I guess I should be surprised because everyone is saying the same thing.
My experience however was: I showed up and ordered a five meat footlong on flatbread. I was informed by the girl making my sandwich which was a young employee who was very nice and friendly that they did not have flatbread. I said no worries is there any way we can put it in a wrap cuz I didn't want a lot of bread. She said absolutely. As she was making the sandwich I noticed I was getting half the portion of meat and all the fixings which wasn't a big deal. I have ordered this sandwich many times so I'm very familiar with how much comes on it.
My assumption is that she would have charged me for a regular sandwich which was about $7 cheaper which would be reasonable for the sandwich that she made. Understandably I originally asked for a large and had she built me a large inside a wrap this wouldn't have been a problem. I see I was running up for a full footlong sandwich which was about $18. Looking at this 6-in wrap on the counter, I explained to them that the rap was only built as a regular sandwich and I'm very familiar with the sandwiches.
She began talking in another language to the young girl not acknowledging my question or response. I told her I would absolutely be fine paying for a regular Sandwich price based on what was created and she continued speaking in another language to the young gal.
In the meantime while berating the younger employee having the younger employee make a new sandwich in a wrap for me to charge me the full price I continue to interject saying I will pay for the one that was made but it was made as a regular sandwich and that is what I'll pay for.
Finally the older lady says she will give me a $2 discount bringing my sandwich down to $16. She never saw the employee make the sandwich but she said look how full it is. Which for the record I asked for a little bit of everything on the vegetables. So yes, the sandwich was full of vegetables not meat. She also proceeded to tell me that I couldn't adjust how a sandwich was made even though it was their fault that they ran out of flatbread.
I have never ever been to a Subway where they are so cheap, rude (talking in another language in front of me) and trying to rip you off at every turn. I finally walked out and said keep your sandwich because there was no way I was paying $16 for a 6-inch wrap full of lettuce with half the amount of meat of a large footlong sandwich.
I will never come back to this location and it is too bad that young employee has to deal with whoever this older lady is which I assume is a manager.
Subway, you need to do much much better because you have lost a long time customer.
Atmosphere: 1
Food: 1
Service: 1
First (and last) time here. Horrible experience. The girl helping was nice. Older Hispanic lady not so much. When it got to the veggies I asked her for what I wanted but she insisted the sauce went first now because that’s how it done otherwise it would be messy. Sure enough it was messy but not because of the sauce (plenty of other places still put sauce last and somehow still manage to make it look good). I’ll attach a picture of how it looked, plus she made it upside down for some reason (meat on top).
I was still going to eat it. Doesn’t make sense to not eat a sandwich cause it’s messy. Took one bite and it tasted gross. The meat smelled and tasted spoiled. It’s the same sandwich I’ve ordered elsewhere for the past 10+ years. It tasted spoiled.
I NEVER bother with taking food back because it’s not worth the effort. Definitely took it back this time because it was a $15 sandwich that I couldn’t even eat plus the attitude already left a bad taste in my mouth.
The younger girl handled the refund and was nice enough. The other lady started speaking in Spanish (which I also speak) stating there was nothing wrong with the meat and a rude tone to her.
Definitely don’t recommend this place at all.
Food: 1
Service: 1
super rude service was horrible. messed up my order twice.
Atmosphere: 1
Food: 1
Service: 1
Nice sandwich shop but a little quiet. Good service and good food.
Atmosphere: 4
Food: 4
Service: 4
Asked to use a footlong coupon prior to ordering and said won’t be a problem.
Finished making it and then another worker says they can’t accept coupon at the time and had to pay almost $18 for a sub is nuts. And behold it didn’t even taste fresh, veggies looked old.
Atmosphere: 1
Food: 1
Service: 1
I just walked out of this place, very disappointed. The lady who is the “manager” (blonde, Hispanic lady) was very rude to the customers and to the only employee helping her. I asked the girl doing my sandwich for extra jalapeños and the “manger” told me “we can’t do extra veggies. You get the portion we put on it only”. She then proceeds to tell the girl helping me “I already told you not to be getting these people into bad habits” in Spanish as if I didn’t speak the language. I understood everything she told her. The owner of this location really needs to check on the employees here.
Stay away for this subway location!!
Atmosphere: 1
Food: 1
Service: 1
This is third time we’ve come to this location and the door has been locked during open business hours, open sign will be lit and the doors are locked. Place really sucks, and shows the owners don’t care about business.
Atmosphere: 1
Food: 1
Service: 1
This place has the worst customer service. They are rude, impatient, don’t listen and extremely unprofessional. I’ve been here twice.. there will not be 3rd. Don’t waste your time or money.
I went by at 6:16 PM on a Wednesday after work the OPEN sign lit up and it says they close at 7:30 and the door was locked and no one came to open the door. What’s that about?
Restaurantji Recommends
On 4/18/25 the girl working between 3:30-4:15P had the worst customer service I have encountered. I will never go back there.
The absolute worst customer service ever received. Ordered online, when there were issues with the order i was Hung up and laughed at multiple times, asked for upper management contact and was refused any info.
Amazing restraunt she is insanely nice! Its sad bcuz she is running the restraunt alone i love the food nothing was wrong it was amazing
Atmosphere: 5
Food: 5
Service: 5
The rep who made my order today told me I could get a $7 foot long, then when I went to check out a different rep told me they could not accept the 699FL code. Very disappointed. I didn’t want the food to go to waste so I ended up paying nearly $17 for a footlong. Subway has lost its way. Never again.
Atmosphere: 1
Food: 3
Service: 1
Slowest subway service I’ve ever received. Our group of three was the only ones in the store. Only one lady working and she made us wait 20 min while she did all the online orders and she was rude about it. She also messed up two of the orders and it was just 3 sandwiches. We just stopped in off the highway on our way but won’t ever do that again.
Atmosphere: 1
Food: 2
Service: 1
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