Iscreamery, Gig Harbor

7707 Pioneer Way, Gig Harbor
(253) 858-2709

Recent Reviews

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Heidi Michaelson

OMG! This was the BEST ice cream I've ever had! Cookies &Cream 👌

Joe Muck

This place has incredible burgers ! Fairly good fries . But their ketchup was funky I think they make their own maybe? I would have given 5 stars but the ketchup was weird ,

Jenny Shotwell

Delicious ice cream but the service was not very good. My son ordered a milk shake and she said it would take a little bit of time - no big deal and understandable, milkshakes are more time involved - we didn't realize she meant she was going to serve other customers before even starting his milkshake. My dad, who treated us (and gave her a 20% tip), went to ask about the milkshake and she offered no smile or a simple gesture of good customer service, she just said something about how she already said it would take some time. Sure! But we didn't realize you meant you were going to ignore his milkshake until you helped five or six other people! Finally, when all of us were done with our ice cream she presented it to us without a smile or ANYTHING remotely related to customer service ("so sorry for the wait!" *smile*). Nothing. Then proceeded to turn around and roll her eyes at another employee.

I used to work at an ice cream shop. I understand it's tough when you get a milkshake and you still have a line. But you finish an order - a paid order - before moving to the next. And, of course, if something takes a little too long (the whole family is done before the little boy gets his milkshake) at least acknowledge this with a smile and an apology. It goes a long way.

Chantel La

All the ice creams are great! The only gripe I have is the burgers and fries are overpriced for what you get. We had a classic american burger which felt like a slight step up from a Dick's burger, was $9. The amount of fries you get was almost a small hot dog basket full for $5. Likely won't get cooked food, but will definitely get ice cream again soon, especially in a waffle cup! The cherry bomb, pumpkin pie, sweet corn pudding and orange creamsicle flavors were all 10/10.

Atmosphere: 5

Food: 3

Service: 5

R.J

Stopped in on my birthday today and was so excited to try the burgers as their ice cream is amazing. I am very very disappointed as a smash burger is supposed to be yummy and thin & instead I received a raw burger smothered in grain mustard.

Emily A

Ice cream is incredible and we love all the flavor options!!!

However recently we tried their burgers and fries and we were disappointed. My burger had a sauce on it that was not disclosed on the menu (which would have been ok if it was a simple flavor like mayo but it was sour and pungent like something fermented maybe?) and the fries were very oily and had very little potato flavor. I know they are just starting with the food aspect so I will give them some grace and we may decide to try the burgers and fries again in the future.

Andrew Larsen

Amazing ice cream but no kid sized cones! A single scoop is bigger than my 2 year olds head. I know I could remove some but have you ever tried to give a 2 year old less ice cream? It doesn't go over well. I love my kids and I want them to get ice cream and not diabetes.

Atmosphere: 5

Food: 5

Service: 1

Robbie Miller

We love their Ice cream. Burgers are so good!

Atmosphere: 5

Food: 5

Service: 5

Adina Johnson

Not impressed. It was the weekend but they were not very busy. There were 3 people standing by the counter when we walked in. They asked where they needed to order once someone finally acknowledged them, not sure how long they were waiting. We then stood behind them to order. After about 5 min more people flooded in. Then someone asked if we were in line and then directed us a different way to stand in line, but that would have put us behind everyone. There are no signs indicating where to order or how the line for ice cream should go. After being told this after standing in line already, we walked out. Poor customer experience we won't be back.

Atmosphere: 1

Service: 1

Shannon McClain

Their ice cream is always delightful, but the addition of smash burgers takes it over the top. Really inviting atmosphere and lovely employees to boot! 10/10 recommend

Atmosphere: 5

Food: 5

Service: 5

Austin Hanks

This place was very yum!

Atmosphere: 4

Food: 5

Service: 5

Michael Kiley

Amazing hot dogs, delicious ice cream and good atmosphere. I’m happy to see a business move into this space that will surely succeed. My only critique is they need more table and chairs if they’re going to serve such good food!

Atmosphere: 5

Food: 5

Service: 5

Jeff Wohlfahrt

Burgers and fries made to order along with a fresh milkshake are a tasty treat, and won't disappoint. The prices seem inexpensive for the quality and volume of food so make this your weekly burger, shake and ice cream fix.

Kid-friendliness: Your kids will want to visit every day the shop is open

Wheelchair accessibility: Roll on in.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Dutch Chocolate and Mint Chocolate Bark

Leslie Maple

Holy moly. I'm absolutely obsessed with the sweet corn ice cream, but honestly all the flavors I've sampled have been delicious and unique! Everyone working there is super nice and helpful, and the vibes are great. I can't wait to come back!

Atmosphere: 5

Food: 5

Service: 5

Ethan

So happy to see this place expand into a bigger space. This is easily the best ice cream I've ever had, hands down. The new milkshakes are great and I love the service.

My personal recommendations are the waffle cones with bees knees and cookie crumble!

Atmosphere: 5

Food: 5

Service: 5

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