Metropolitan Market Gig Harbor

Way way way overpriced for mediocre quality

Expensive, overrated & rude staff

EXPENSIVE, but GOOD. Love Metro Gig Harbor, and Proctor

The best selection of fresh and pre-made food to go. We always stop here as we travel through. A little more expensive, but it makes sense.

Bought chicken breast in the deli to eat for dinner since the holiday parade blocked access to Fondi last weekend. The chicken was dry and little to zero seasoning. Reheating was out of the questions as it would’ve been even more dry. Disappointed is an understatement. Parking lot is not as bad as Tacoma’s, but still a hot mess of rudeness. For the prices, the food should be better.

A huge assortment of food and household products in a huge space, although not very neatly distributed in the store. The prices are somewhat high.

Best quality in the state!

Resident of Gig Harbor. Ordered groceries thru the app but had to stop into the store to pick up my holiday order. Since I was already in the store, I figured I could save the staff a trip by coming in to pick up my items. When I went to the online order pick up kiosk after my holiday order check out, I encountered a young gal who rolled her eyes and looked at me in disdain for asking if I could pick up my order in store. Told her I had already notified the app that I was in route and I could save her a trip to the parking lot. Seriously, I primarily order thru online apps and have never evoked such a response for picking up in store if plans changed. Additionally, she then asked me if my order was under a foreign name she was working on at the time. To assume that I, not being 'Caucasian', had a last name other than my last name was offensive... racially offensive. Highly disturbed by this encounter. I have shopped here plenty of times but this was my first and may be my last online order they the Met. Thinking the trip to Whole Foods may have resulted in a better outcome.

Wow!!!! The Cioppino in the Deli was Fine Restaurant quality. I am going back and serve as a course for New Years.
The store is wonderfully and artfully well supplied in general.
The employees are exceptional and super friendly.

Nice selection but pricey

I want to be up front that this 3-star review is all because of one employee named Caroline who works at this location. Otherwise, I would give this store higher ratings. I walked in the other day to return holiday clearance items previously purchased from the Tacoma Met Market. Important to keep in mind is that I walked in with items. They are legally mine and in my possession. Caroline was helping to return my items. For some reason a few items were not easily/accurately reflected on my receipt. At that point I was accepting of the fact I couldn't complete the return. I was disappointed, but understanding. At that time Caroline grabbed my items on the counter and pulled them away from me. I asked her what she was doing. She stated that because i "didn't pay for the items" she was taking them. I corrected her, and told her that I did pay for the items but didn't know why they couldn't find them on the receipt and that regardless I walked in with those items and they were mine and she couldn't just decide to confiscate them. She argued back and forth with me. I was totally dumbfounded at this interaction as she 100% failed to realize that she was actually trying to steal items from me. Finally, she told me to "just take the stuff" and then gave me a sarcastic, "and Merry Christmas." Although I was frustrated and surprised, i have to add that I stayed civil throughout this horribly awkward and embarassing interaction.

Additionally, after my experience I spoke to a family member who lives in Gig Harbor and at that time my family member expressed that they've also had negative interactions with this woman.

I spoke to Sue, the manager. I appreciate her as she was patient and seemed understanding as she listened to what probably sounded like crazy ramblings due to my being shocked, angry, and feeling violated.

Again, the other interactions I had with all the other staff at both the Tacoma and Gig Harbor Met Market locations were very pleasant. However, Caroline is a legal, public relations, and customer relations liability to the store. The unprofessional and almost illegal actions of this employee should not be allowed and customers should not be subjected to that type of treatment.

I wish the prices weren't so inflated. But I love the quality of products offered.

Best grocery store in town. Great selection of local and fresh produce, and love their ready-made section for a meal or quick snack on the go.

Very nice.

They simply do not care for customer concerns. I emailed them about concerns with my holiday order. No response. I then contact them through their website. No response. No wonder they get a 3.7 rating.