Terrible experience. Ordered pizza delivery. Delivery time was much longer than expected. Additionally there were different delivery times mentioned by Papa John’s as well as who they use for delivery, DoorDash. Pizza arrived essentially cold. Cheese pizza was made correctly however. Custom made pizza lacked ingredients that were ordered. Overall very unsatisfied with the experience. Definitely not worth the $75 spent for two pizzas and one order of boneless chicken wings.
Food: 1
Service: 1
Amy M
First, I must say that I've always experienced good service from the employees at this location. My issues have nothing to do with the service... I love pizza but I've never been a huge crust fan, so the crust has to be good for me to give the pizza a good review. And sadly (and might I add of no fault of the employees) eating a Papa John crust (stuffed crust too) tastes like nothing. There is zero seasoning or butter or anything to give the dough any flavor. And even the mozzarella cheese was bland. Money is tight for everyone right now. But I would rather spend double the price to get a pizza with a good tasting crust than buy a Papa John's pizza again. ?
Atmosphere: 3
Food: 2
Service: 4
Tanker and Agrondo The creator and the dragon
I worked for them for three months and it's a good working environment, however as I looked at the reviews of when I was around working for them I noticed reviews suffered... I'm now worried that if I go back to working for them their performance would end up suffering again because of me... I want to go back to working for them but I doubt the reviews would thank the store for hiring me back... But if I do go back I wanna work as a driver now that I have my license but it appears that no positions are open as I looked on the papa John's site and no positions are open for this branch of the chain... Now as from a food perspective all their ingredients are great along with their pizzas my favorites were the cheesy Alfredo, meatball pepperoni Papadias and other entrees I would recommend those if anyone gets a chance to order from them.... Overall a great store even to work for so long as you can keep up with the others and work well with others teamwork is key when working for them much like in most fast food chains.... Now as for my biggest gripes with them.... Price price price... Frozen pizza like digorno are better in price and taste.... Your wallet is gonna thank you if you ever want pizza as at the local Safeway down the other street near the local Fred Meyers costs like 8 dollars last I checked for a pizza equivalent to a works... Honestly there is a saying to go with this.... If you want it done your way do it yourself... And if any former customers do end up reading this please give this papa John's a second chance... I promise you will not regret it... Also just a tip if it does come back cold if you go for delivery... Some of their boxes comes with reheating instructions on the sides, back or front of the box make sure to look for that before reviewing... I promise you will not regret reading said instructions provided you have an oven... Anyways that's all I have for this review...
Atmosphere: 5
Food: 4
Service: 4
Kennedy
We've always had fast and great customer service here!
Atmosphere: 5
Food: 5
Service: 5
Andrei Most
Only place to order decent pizza around Gig Harbor,thanks for your service.
Shaun Meechan
I did a carry out yesterday and I just wanted to say that the pizza I got yesterday was probably the best takeout pizza I have ever had. Better than dominos and Pizza Hut without comparison.
Food: 5
Sailing Way Maker
We've always had fast and great customer service here!
Atmosphere: 5
Food: 5
Service: 5
Scott Campbell
Helpful staff. Good choices.
Food: 5
Service: 5
Jared Alexander
Warning, this place is disgusting. The employees are beyond incompetent and they scratch their butt and then touch the food, even saw the one bald guy working the front register pick his nose and then handle food. I would stay far away from here and hopefully something will replace this one day. It's a shame because Papa John's is pretty good. Oh, and if you go inside to pick up your food in person, they will leave you sitting there typically for 15 minutes without helping you. This has happened to me countless times along with everyone else I know in town.
Atmosphere: 1
Food: 1
Service: 1
Richard Walters
Service was disappointing and overcharged then said it didn't go through their system but we paid for the right price second time. Both transactions went through my bank. Handling food without gloves. This is the last time to come here.
Terrible experience. Ordered pizza delivery. Delivery time was much longer than expected. Additionally there were different delivery times mentioned by Papa John’s as well as who they use for delivery, DoorDash. Pizza arrived essentially cold. Cheese pizza was made correctly however. Custom made pizza lacked ingredients that were ordered. Overall very unsatisfied with the experience. Definitely not worth the $75 spent for two pizzas and one order of boneless chicken wings.
Food: 1
Service: 1
First, I must say that I've always experienced good service from the employees at this location. My issues have nothing to do with the service...
I love pizza but I've never been a huge crust fan, so the crust has to be good for me to give the pizza a good review. And sadly (and might I add of no fault of the employees) eating a Papa John crust (stuffed crust too) tastes like nothing. There is zero seasoning or butter or anything to give the dough any flavor. And even the mozzarella cheese was bland.
Money is tight for everyone right now. But I would rather spend double the price to get a pizza with a good tasting crust than buy a Papa John's pizza again. ?
Atmosphere: 3
Food: 2
Service: 4
I worked for them for three months and it's a good working environment, however as I looked at the reviews of when I was around working for them I noticed reviews suffered... I'm now worried that if I go back to working for them their performance would end up suffering again because of me... I want to go back to working for them but I doubt the reviews would thank the store for hiring me back... But if I do go back I wanna work as a driver now that I have my license but it appears that no positions are open as I looked on the papa John's site and no positions are open for this branch of the chain... Now as from a food perspective all their ingredients are great along with their pizzas my favorites were the cheesy Alfredo, meatball pepperoni Papadias and other entrees I would recommend those if anyone gets a chance to order from them.... Overall a great store even to work for so long as you can keep up with the others and work well with others teamwork is key when working for them much like in most fast food chains.... Now as for my biggest gripes with them.... Price price price... Frozen pizza like digorno are better in price and taste.... Your wallet is gonna thank you if you ever want pizza as at the local Safeway down the other street near the local Fred Meyers costs like 8 dollars last I checked for a pizza equivalent to a works... Honestly there is a saying to go with this.... If you want it done your way do it yourself... And if any former customers do end up reading this please give this papa John's a second chance... I promise you will not regret it... Also just a tip if it does come back cold if you go for delivery... Some of their boxes comes with reheating instructions on the sides, back or front of the box make sure to look for that before reviewing... I promise you will not regret reading said instructions provided you have an oven... Anyways that's all I have for this review...
Atmosphere: 5
Food: 4
Service: 4
We've always had fast and great customer service here!
Atmosphere: 5
Food: 5
Service: 5
Only place to order decent pizza around Gig Harbor,thanks for your service.
I did a carry out yesterday and I just wanted to say that the pizza I got yesterday was probably the best takeout pizza I have ever had. Better than dominos and Pizza Hut without comparison.
Food: 5
We've always had fast and great customer service here!
Atmosphere: 5
Food: 5
Service: 5
Helpful staff. Good choices.
Food: 5
Service: 5
Warning, this place is disgusting. The employees are beyond incompetent and they scratch their butt and then touch the food, even saw the one bald guy working the front register pick his nose and then handle food. I would stay far away from here and hopefully something will replace this one day. It's a shame because Papa John's is pretty good. Oh, and if you go inside to pick up your food in person, they will leave you sitting there typically for 15 minutes without helping you. This has happened to me countless times along with everyone else I know in town.
Atmosphere: 1
Food: 1
Service: 1
Service was disappointing and overcharged then said it didn't go through their system but we paid for the right price second time. Both transactions went through my bank. Handling food without gloves. This is the last time to come here.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Said i ordered pizza that i did not. Would not make correct one. Will never order from there again!
Atmosphere: 1
Food: 1
Service: 1
Pizza was 45 mins late delivered by a 3rd party doordash driver none of the food was sealed it was all cold and gross I’ll never order from here
Atmosphere: 1
Food: 1
Service: 1
Too expensive and not as tasty as other
Atmosphere: 4
Food: 2
Service: 4
Best pizza ,best delivery ppl,kind and compassionate, quick ,never an issue ?✔️?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: John's Favorite Pizza
love this place ! best 2/3 option ??
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