Filthy tables, food line was disgusting. Floors were filthy.food was cold. Very messy assembly of our food. Definitely will not be coming back
Food: 2
Service: 3
Aaron Hoff
Did not eat hear today. I used to years ago. Stood at counter with 3 people at front for like 5 minutes and was never greeted acknowledged or made eye contact with. Walked out most unfriendly place I have been in years.
Service: 1
mary smith
Do not order online. When the app says it is ready and you go inside to pick it up they will brush you aside. Then you will wait for each person in the line to order and get their food made. The line is never ending and therefore you would have gotten your food faster if you would have just gone in and ordered. Customers who walked in 15 minutes after mine showed ready for pickup are still getting their food made before mine. Getting ready to just get in line and place a new order. It has now been 20 minutes after the order was supposed to be ready and the gal said they service walk in customers before online orders so you can wait hours depending how busy they are. Do not order online or best to just avoid this business.
Atmosphere: 2
Food: 3
Service: 1
Cass hume
I used to love this Qdoba but after how the staff treated me on aug 7 2025 by ignoring me and continuously talking to his coworker and asking me more then 3 times what I asked for..... very disappointed
Chelsea Hensley
LOVE Qdoba so, so much! Literal favorite in the area and overall. Nothing but praise from me! I don’t do a lot of business in Gig Harbor but Qdoba is ALWAYS a stop when I do. Amazing, affordable, fresh food and the staff never judges when I say “more cheese, please”. 😍
(@Qdoba- I’m so sorry for the original poor review, I don’t recall having left it so thank you for responding so I could correct it!)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl
Amy Ness
Way too expensive but good quality food.
Atmosphere: 5
Food: 5
Service: 5
Lisa Mahony
Just had a great lunch at Gig Harbor QDoba and the customer service person is above and beyond. Aden made sure we got exactly what we wanted and was friendly and patient 😀 The shop was clean and orderly, and had some outdoor seating comfortable enough
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bowl
Janiene Friend
Deeeeelicious - bowls, burritos etc. And don't forget the queso!!
It was dead when I came in with a couple ahead of me. They ordered 5 bowls. Cool. Except only 1 worker making orders. There were 3 other people working at the time. One was walking around the other was cleaning and 3rd was putting sauces in bottles. The line kept getting longer and longer, almost out the door. How long does the line need to be in order for this girl to get help. Shame on management for not stepping up to help. As well as all the other employees. I've never waited 30 mins in line at a place that's suppose to be fast food. They took just as long as a restaurant. They might as well start seating people and taking orders at tables if this is how they run things. And on top of that I ordered mango salsa with chips and queso with chips and only got 1 small bag of chips for both large containers of salsa/queso means you stole my money and didn't give me what I paid for. Shady business! Service could be better by having an extra employee up front helping making the food. This is the 2nd time I've came in and received the same service. Gave it another chance and probably will go to Chipotle for now on. Qdobas just isn't it anymore.
Atmosphere: 1
Food: 4
Service: 1
Ruth Flaherty
I want to call out your employee Jeff. Excellent customer service, good vibes and goes the extra mile to ensure that fajita veggies are just moments away!
I really enjoyed my first couple visits to Qdoba. Good food and a good price. However, it seems that each time I have gone since, the food quality has gone down and the price has gone up. I do not think we will be going back.
Atmosphere: 2
Food: 2
Service: 4
Recommended dishes: Bowl
Aina
first time at any Qdoba. ordered the salad, BF got the burrito. they were out of the small tacos for my salad (didn't know it came with it) so I wish they offered chips to sub. my BF was starving bc he couldn't eat or drink before his appt and he was a happy camper. said he felt rushed when he wanted to order chips & salsa but i believe there was just a bit of miscommunication. however he did say the men's bathroom is dangerously slippery. overall, will definitely try again.
Atmosphere: 5
Food: 5
Service: 4
Erin Hoskins
Really friendly staff and meals prepared perfectly. Can’t beat Qdoba for the taste and the quality.
Atmosphere: 5
Food: 5
Service: 5
Reyes Jaramillo
Good food and great service. Everyone working today deserves a raise
Filthy tables, food line was disgusting. Floors were filthy.food was cold. Very messy assembly of our food. Definitely will not be coming back
Food: 2
Service: 3
Did not eat hear today. I used to years ago. Stood at counter with 3 people at front for like 5 minutes and was never greeted acknowledged or made eye contact with. Walked out most unfriendly place I have been in years.
Service: 1
Do not order online. When the app says it is ready and you go inside to pick it up they will brush you aside. Then you will wait for each person in the line to order and get their food made. The line is never ending and therefore you would have gotten your food faster if you would have just gone in and ordered. Customers who walked in 15 minutes after mine showed ready for pickup are still getting their food made before mine. Getting ready to just get in line and place a new order. It has now been 20 minutes after the order was supposed to be ready and the gal said they service walk in customers before online orders so you can wait hours depending how busy they are. Do not order online or best to just avoid this business.
Atmosphere: 2
Food: 3
Service: 1
I used to love this Qdoba but after how the staff treated me on aug 7
2025 by ignoring me and continuously talking to his coworker and asking me more then 3 times what I asked for..... very disappointed
LOVE Qdoba so, so much! Literal favorite in the area and overall. Nothing but praise from me! I don’t do a lot of business in Gig Harbor but Qdoba is ALWAYS a stop when I do. Amazing, affordable, fresh food and the staff never judges when I say “more cheese, please”. 😍
(@Qdoba- I’m so sorry for the original poor review, I don’t recall having left it so thank you for responding so I could correct it!)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl
Way too expensive but good quality food.
Atmosphere: 5
Food: 5
Service: 5
Just had a great lunch at Gig Harbor QDoba and the customer service person is above and beyond. Aden made sure we got exactly what we wanted and was friendly and patient 😀 The shop was clean and orderly, and had some outdoor seating comfortable enough
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bowl
Deeeeelicious - bowls, burritos etc. And don't forget the queso!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl, Chips \u0026 Queso Diablo
It was dead when I came in with a couple ahead of me. They ordered 5 bowls. Cool. Except only 1 worker making orders. There were 3 other people working at the time. One was walking around the other was cleaning and 3rd was putting sauces in bottles. The line kept getting longer and longer, almost out the door. How long does the line need to be in order for this girl to get help. Shame on management for not stepping up to help. As well as all the other employees. I've never waited 30 mins in line at a place that's suppose to be fast food. They took just as long as a restaurant. They might as well start seating people and taking orders at tables if this is how they run things. And on top of that I ordered mango salsa with chips and queso with chips and only got 1 small bag of chips for both large containers of salsa/queso means you stole my money and didn't give me what I paid for. Shady business! Service could be better by having an extra employee up front helping making the food. This is the 2nd time I've came in and received the same service. Gave it another chance and probably will go to Chipotle for now on. Qdobas just isn't it anymore.
Atmosphere: 1
Food: 4
Service: 1
I want to call out your employee Jeff. Excellent customer service, good vibes and goes the extra mile to ensure that fajita veggies are just moments away!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bowl, Grilled Veggies
Restaurantji Recommends
I really enjoyed my first couple visits to Qdoba. Good food and a good price. However, it seems that each time I have gone since, the food quality has gone down and the price has gone up. I do not think we will be going back.
Atmosphere: 2
Food: 2
Service: 4
Recommended dishes: Bowl
first time at any Qdoba. ordered the salad, BF got the burrito. they were out of the small tacos for my salad (didn't know it came with it) so I wish they offered chips to sub. my BF was starving bc he couldn't eat or drink before his appt and he was a happy camper. said he felt rushed when he wanted to order chips & salsa but i believe there was just a bit of miscommunication. however he did say the men's bathroom is dangerously slippery. overall, will definitely try again.
Atmosphere: 5
Food: 5
Service: 4
Really friendly staff and meals prepared perfectly. Can’t beat Qdoba for the taste and the quality.
Atmosphere: 5
Food: 5
Service: 5
Good food and great service. Everyone working today deserves a raise
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito, Bowl, Pulled Pork, Grilled Veggies
The food was pretty good and the service was amazing
Atmosphere: 5
Food: 4
Service: 5
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