Starbucks

5151 Borgen Blvd North, Gig Harbor
(253) 851-8312

Recent Reviews

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Daniel Chenko

Like the remodel looks fresh

Shayla etc

The last 4 times i’ve ordered from this location, they have messed my drink up. Every. Single. Time. I always have to ask them to remake the drink, even though I ordered online. It’s a simple Strawberries and crème frap with added java chips and light whip cream, it’s very simple but they don’t seem to read the tag with this information.

Brad

Don’t go to this store unless you have a mobile order. Their priority is people who are not in the store.

Alicia Barrett

Lots of complaining behind the counter and looking annoyed

Edward Beksinski

Atmosphere after the remodel is terrible. I got my stuff and left to go to another place that was open early in the morning which unfortunately meant another Starbucks.

This place was probably designed by an AI interior designer. It is the least cozy, most anti-human experience I can imagine short of going to Seattle and smelling urine in the lobby.

Would also have been cool if the cashier listened to my order like every other Starbucks in the area.

Myra Carreon

Had a good breakfast with the spinach, feta and egg white wrap. I enjoyed the pistachio latte as well. It tends to get busy there so I'm glad I got there before the wave.

Randy Edmonds

The new remodel is a huge downgrade. They lost a lot of seating and its chill vibe is gone. No comfy lounge chairs. Remember when starbucks was a comfortable place to meet a friend for a chat? That's gone. Seriously looks like McDonalds in here.

Richard Eltrich

The new configuration flows poorly. Tables have been reduced and line flows right through table setup disrupting socializing. It seems like what they wanted is fast order by app and then in and out

Emily McBride

Yikes. I’ve never heard a single person say a positive thing about the new remodel. It’s absolutely terrible. No room and the atmosphere is no squished and unpleasant. People looked miserable and it’s now incredibly loud. I live next door and will not be coming back anymore, I others will do the same. I expect another remodel in about a year.

Lori McNeil

The remodel is beautiful but with less interior seating, I'll wait until the weather holds up for exterior seating . although the interior is beautiful the lighting is WAY, WAY way too harsh

Maica Maica

I ordered to-go coffees and some bread for my toddler. When I came in to pick up, I asked Ivy for a cup of water to-go as well as I forgot to bring water for my son and she responded “sure” with a tone that felt dismissive. After waiting for five minutes with no help from Ivy, I approached Maria instead, and she promptly assisted me.

I understand that it can get busy, but completely ignoring a customer’s simple request, as Ivy did, is unacceptable, especially with such a poor attitude. On the other hand, I truly appreciate Maria for being helpful and providing great service.

Atmosphere: 3

Food: 3

Service: 1

Tim Anderson

Honestly, I liked it much better before the remodeling. What did we get for all those months waiting for it to reopen. Answer, half the space we had before to sit down and enjoy your coffee. New is not always better. I've been going to this Starbucks for 20 years, but I won't be back. I'll be going to Cutters.

Atmosphere: 1

Food: 2

Service: 2

Kim McCartney

Absolutely hate the new design. What was a nice friendly comfortable place to meet people and socialize with food and drink is gone. Replaced with a sterile environment where everyone is moving at lighting speed. Uncomfortable seating and not inviting. I won't be back to this location.

Atmosphere: 1

Food: 4

Service: 4

James Hernandez

They really dropped the ball with the remodel. Lobby is much smaller and seating is more limited now.

Chris Schuck

Quick in and out

Atmosphere: 5

Food: 5

Service: 5

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