Jimmy John's

6029 41st Division Dr, Joint Base Lewis-McChord
(253) 301-4314

Recent Reviews

Kerry Boles

I have lunch delivered about once a month to the elementary school that I work at. It is a 5 minute drive from here. So far I have only had a few orders correct.Food delivered to the wrong school, missing items, delivery delays or delivered so early (earlier than my time I selected) my drink is watery.Today (3/29/24) I ordered a sandwich and drink. Got the sandwich, no drink. Called and was told it would be out to me as soon as they had a driver, still waiting. Yes, I have received credits to my account but I only get a 30 minute lunch and set up my deliveries so they arrive right before my lunch starts, so that I have time to eat.Thinking that if I want from here again, I will need to be able to go and pick it up since delivery driver's cannot get this right.

Atmosphere: 3

Food: 3

Service: 1

Steven Johnson

I just tried food here for the first time. The food was pretty good. Its so much healthier compared to the other potions around and near post. I have to give a shoutout for the manager. It looked like she was pregnant but still was moves like a well oiled machine. I think her name was Levy???? She was fast and efficient with how she worked. Cutomer service here would be 4.5/5If youre looking for fresh, healthy, food then get food here.

Atmosphere: 4

Food: 3

Service: 5

Kelsey Walkord

I ordered from here twice the first time was about three four weeks ago both deliverie orders first time the general manager delivered my order threw the receipt on the ground said wow. Pushes his pedal in his car took a bit for my order to get to me. I open the bag the bbq chips were missing I get inside and call to tell them what the driver did. Then called to let them know the chips were missing then they said we can do store credit or deliver them to me then the lady and I had to talk about how she doesn’t want issues I then described how the guy was the issue along with it all he was at the store talking on how he knew I’d be a problem so forth. The guy delivered the chips after I had to fight for them to deliver them second time I ordered from jimmy John’s I’m ordering a turkey and ham with cheese they say okay. It gets here I tipped the driver this time he was respectful. I get back inside to open the food it was roast beef I’m allergic to roast beef. Calling them they say it’s nothing we can do we have had issues with this number before I’m dumb founded by that response if u have read from this point u see why I’m dumb founded then asking to talk to the manger they send me to the general manager well that’s how I found out the first delivery driver was the general now I’m over here like u should know what u did he said to remind him I said throwing the receipt on the ground then he said I’ll report you to your command for your behavior well I will pull up all of my phone logs with words being spoken from both parties just to show my commander how this was handled poorly. By far the worst child like team I have ever seen I have a sandwich I can not eat when specific words of ham and turkey to the cheese while they said they herd what I wanted over the phone they get a roast beef sandwich. Then hung the phone after I call back they tell me they have voided the meal I will be going to commercial jimmy John’s about this store. Don’t litter trash it’s a fine. Poor service normal service is great and food is great. But this is crazy to me on how they treated the customer saying I’m the problem I chose to post this because yall are very immature unprofessional workers. I’ve met through a phone

Atmosphere: 1

Food: 1

Service: 1

BikerMike

First time walking in to a Jimmy Johns, and first time outside of Reno Nv. Good stuff. Beats the hell out of Subways fake food by a LONG

Atmosphere: 4

Food: 4

Service: 5

Trisha

My order was read back to me and still came out wrong. I don't know why I keep coming back. I always get more bread vs meat, even my kids mentioned it.

Atmosphere: 2

Food: 2

Service: 2

Lyndsey Fain-Rhodes

Three times in a row we’ve paid $30 for food that was made wrong / inedible. I try to give places a few chances and not judge on one trip. But I’ll never go here again.

Atmosphere: 1

Food: 1

Service: 3

name here

There's always at least 1 thing wrong/missing with a takeout order over the past 3 months I've tried this location.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Sandwiches

Courtney P.

This location leaves out parts of your Order and will only help after giving you a hard time. Also your sandwiches will be made messy and wrong, like if you make modifications they don't read it and just make the sandwich the normal way. The delivery is always fast but my order has either arrived wrong or missing half my stuff. I've had to call about 3 out of 5 orders I've made to tell them they left out things I paid for or that my sandwich wasn't made right. Overall the food is good when they actually read how you order it and it's convenient to have it come to me.

Richard Irwin

Nothing “freaky fast” about waiting over an hour and a half for your one sandwich.

Bryan S.

Insane. $18 for a sandwich, cookie, and small drink. Y'all wild if you think that's normal. Not to mention the drink had no syrup in it so big shoutout for the carbonated water. Homie at the speaker is honestly a real G, but otherwise y'all do a disservice.

Steve Greenfield

Good food, clean, and freaky fast! I am on a low carb diet, I love their Unwich wrapped in lettuce instead of on bread.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Sandwiches

Amanda Donahue

Ordered a wrap, it had mold on the tortilla. ?

Jacob Draper

When you need a fast lunch, stop by Jimmy

Atmosphere: 5

Food: 5

Service: 5

Royer Gonzalez

Ordered online, picked it up and was given the wrong sandwich, found out by the time I got home. They made a new one and was given it, realized when I got home again that it was missing ingredients. Not going back again for a third time in the same day for an issue that's easily avoidable.

Atmosphere: 3

Food: 3

Service: 3

Danny Batista

Great crew preparing the food and the quality and taste was great and consistent every day!

Atmosphere: 5

Food: 5

Service: 5

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