Panda Express
401 N Ely St, Kennewick
(509) 783-2301
Recent Reviews
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The food as always is excellent as well as the service! Our servers Bobbi and Adeline were very attentive and answered all our questions. We've tried other Panda Inn's and this one is the best!
I love Panda Inn so much. The food is above and beyond. The ginger fish was delicious, as was everything else. Our server Jesus was excellent and it was a pleasure seeing Penny. Everyone who works at Panda Inn La Palma. Thank you Panda Inn.
Excellent....as always! Th3 food is always perfect and th3 service is always superb. We particularly enjoy the Panda Beef. We've never found a Chinese restaurant that can compare.
Fantastic dining experience. Wonderful food and top-notch service exhibited by Jesus. He was attentive, knowledgeable, friendly and courteous. He was very efficient and checked in with us frequently. A most pleasant and enjoyable dining experience.
Wanted to love this place so much... but it just wasn't that good... definitely not work the price. Staff was nice service was good but food did not meet expectations
Table was a little small for a party of six because the lazy susan took up most of the table space. When turning the lazy susan with the food platters the spoons would hit the glasses because of lack of space between the plates and lazy susan.
Food is always fresh and tastes very good. I love the Honey walnut shrimp. They sat us in the back which was kind of hard to get services. But once we got service they were fast.
Always great to visit. Waiters all help eachother, the food is fresh and amazing I have referred a friend to come for her birthday this January 2026
For being as busy as it was we had great service. The food was served hot and the servers were courteous and professional.
Dining at Panda Inn is always an enjoyable event! We understood going on Christmas Eve would be extremely busy, but the entire staff was pleasant and helpful. The food is always delicious! We are looking forward to our next visit!
Restaurantji Recommends
Was expecting a busy Christmas Eve at the restaurant, but likely due to rain, it was very pleasant. Service was fast and servers very nice. This is becoming our Christmas Eve tradition!
The service was great! Although the restaurant was extremely busy, the staff was always very attentive and apologetic for any delays. However the food was subpar. My fried rice was not very flavorful and was very wet. It seems like the chefs just slapped it together to get the order out. The beef n broccoli was very dry as well. However the honey walnut shrimp was Excellent. We will give the restaurant one more try when we are in town.
Always fresh food and great service. I only wish they were better situated.
UPDATE: I haven't been here for about a year. Today 12/2025 I decided I wanted green beans and chicken. First off I could not believe how small the takeout container had shrunk from my last visit about a year ago. Even the cashier giggled when I asked what happened - the shrinkage. Absolutely disgusting how we get cheated these days. We spend so much more for far, FAR less. To add insult to injury they dare ask if I want to have my food bagged for 12 cents more. TAKE OUT, DRIVE THRU asking if I want my items bagged for a fee, or, I guess take a chance and let it possibly spill all over my car if I suddenly have to brake. Nice. I swear everywhere is a gouge. Then I get home. My order of super greens was soggy and tasted of pure salt. Like they poured a ton over the vegetable and let it soak. Inedible. GROSS. Needless to say, this is my last time with Panda. Except for their pom/pineapple drink.
Atmosphere: 3
Food: 3
Service: 3
You guys need to do something about your drive-thru times. Waiting over 15mins in line after the order is unacceptable. The food is already prepared. Its just a matter of getting in a box and collecting payment. Really no excuses for excessive Wait times.
Food: 4
Service: 1
I took my mom to Panda inn for her birthday, as she has been craving Chinese food for quite some time. It's hard to believe it's been 10 years since our last visit! Our server, IJ, was incredibly attentive, and I want to thank the manager, Matt, for helping me surprise my mom with a birthday cake. The food was absolutely delicious, and the service was a perfect 10 out of 10! We will definitely be returning. :)
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