Shang Hai Restaurant
$ • Chinese, Vegetarian
Hours:
3013 W Clearwater Ave, Kennewick
(509) 783-8998
About Shang Hai Restaurant
Customers' Favorites
Shang Hai Restaurant Reviews
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Best Chinese food in Tri-Cities!
Owner is extremely rude. They did not post the correct prices on their website, which is false advertising. When we called to dispute the charge she yelled at us and refused. I'll be disputing the charge with my bank and never eating here again. garbage service and terrible people.
Owner is very rude!!! She certainly needs to learn customer service!!! I’ve seen her yell at customers, I called in a order and I didn’t understand her , she started yelling at me and hung up!!! Another incident I placed an order to go then a minute later I changed my mind and decided to eat with a family member that arrived. She hadn’t taken my order to the kitchen yet, she charged me, so I payed and went to sit at a table, she took my nieces order. So when the food came...read full review
Menu
Hours
| Monday | 11AM - 9:30PM |
| Tuesday | 11AM - 9:30PM |
| Wednesday | 11AM - 9:30PM |
| Thursday | 11AM - 9:30PM |
| Friday | 11AM - 10:30PM |
| Saturday | 11AM - 10:30PM |
| Sunday | 11AM - 9:30PM |
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Shang Hai Restaurant is known for its delicious and perfectly cooked dishes, such as the General Tso and BBQ Pork Lo Mien, which come in generous portions. The house fried rice and sweet & sour chicken are also favorites, while the wonton soup is highly praised for being loaded with veggies and wontons. The egg rolls are a must-try. This long-standing establishment offers great customer service and affordable prices, with many customers noting the owner's kindness, especially towards children. The restaurant is clean, and the staff is friendly and helpful, making it a great place for families to dine. While the parking lot may have some homeless individuals, the overall experience remains positive. Recent reviews highlight the tasty pork chow mein and the quality of food, with large portions that maintain great taste. Although some customers wished for more vegetables in the noodles, they still found the food delicious. Overall, Shang Hai Restaurant continues to be a favorite for its immense portions and satisfying meals.