Wake Up Call - Hwy 395

I am passing through (July 24th 10:30am) and just ordered a drink and they forgot to put the flavor in it which is kind of lame cuz I just drove 7 hours and decided to treat myself to a sweet treat, as i have 7 hours left in my drive still... My treat was not sweet LOL. The woman working the bar with the brown hair and the tattoos seems like she was in a really bad mood. The man working the window was really nice to me though. I honestly feel like because the girl was not being that nice in a sense of completely not even engaging in my conversation and literally ignoring me, that her bad energy leached into my drink and maybe that's why my drink doesn't taste that good. I fully think that if somebody's not in a good mood at work and they're making food/ drinks it's definitely going to have a big impact on what they're making. I would just recommend Maybe trying a drink without flavor, but then again the only reason I go to a place like this is literally for sugary drink...

Service: 3

Wow! Everything I ever needed in a barista, Tristan really took care of us; someone give them a raise before they move on to their true calling! If you’re reading this and they’re your barista, please throw them some extra $$$ because I was so low on caffeine I tried to pay twice and neglected to leave a tip (I know, shame on me!). Witty, kind, just the right amount of aloofness and confidence that’ll keep me coming back every time we pass through the area. We ordered off the simple menu which, thankfully, required only a glance. We weren’t upsold any energy products. Drinks came out fast, tasted great, and got us safely home! We’ll ask for a little less sweetener next time, but that was our fault, not theirs. I was shocked to pay only $10 for two people to get caffeinated!

Atmosphere: 5

Food: 5

Service: 5

Most of the time the workers here look like they don’t want to be there or aren’t happy to serve.. no smile just serious and every time I get a drink here and give my phone number for points I never get the points but if I go the next day to the Carmichael location I do get my points… makes me mad because where do those points go. It happened more often than not here. I check the app every time.

Atmosphere: 1

Food: 4

Service: 2

i usually go to a different location and are always kind and their drinks are delicious i always get a large caramel blondie and its normally like $7.65, i went today and i asked for 4 small caramel blondies and the total was $32, and they didnt taste like the drinks that i asked for! Im very dissapointed.

Atmosphere: 1

Food: 1

Service: 1

The baristo who was working when we visited was friendly and upbeat. Are coffees were decent.

Atmosphere: 4

Food: 4

Service: 5

Always great service and drinks are constant in flavors!

Atmosphere: 5

Food: 5

Service: 5

Great coffee and service

Atmosphere: 5

Food: 5

Service: 5

Employees are always so friendly, especially Sam & Naomi!!

Atmosphere: 5

Service: 5

The 1 Star is for the coffee that is the only thing that is good because the customer service… horrible. I came to this location on June 7th 2024 in the morning around 9:45am the Guy that works that shift is so extremely rude every single time I come . He always has an attitude and responds back with a frustarated voice example if I tell him can I have a rocket drink he looks at me annoyingly and says “ What size “ “blended or iced” and today when I asked for a breakfast sandwich after I ordered my drink I did not know there was breakfast sandwiches he said “ you should tell me before you order your drink “ so I just told him I did not want it anymore and to just charge me for my drink. I love this location because it is close to me but please do something about this rude employee .

Recommended dishes: The Rocket

Stopped in on my lunch to grab an energy drink and was surprised to see the old crew from Rd 68 from when it was Roasters. I was happy to see familiar faces. Drinks are delicious and service from this crew is and always was top notch!

Atmosphere: 5

Food: 5

Service: 5

Always a guaranteed great cup of coffee from this stand! The customer service is awesome, they always remember my order and make me feel so welcomed when I come in! Christian the manager leads and amazing crew! Favorite place for a cup of Joe!?

Atmosphere: 5

Food: 5

Service: 5

Love the mad hatter drinks here! Cameron is the friendliest barista I’ve ever met. I wish I could talk to him for hours, but there’s always a line. 10/10 stop by here in the afternoon to get the best customer service in tri cities.

Atmosphere: 5

Food: 5

Service: 5

Strawberry, Blackberry, Red Razz Red Bull....Go try it asap. Andrea M for the win, the drink wasn't the only thing Beautifully Made..Thank you for the Great Drink!

Atmosphere: 5

Food: 5

Service: 5

The coffee is great but my morning was made when I ran into Christian. He was super friendly, passionate, and seemed to be a hard worker. Will come back again when I'm in town.

Atmosphere: 5

Food: 5

Service: 5

I was passing through town and saw this and stopped by. Christian was my barista and he was amazing. I love the atmosphere this place has and the coffee is great as well.

Atmosphere: 5

Food: 5

Service: 5