Why have a delivery option if you’re always going to cancel the order?
Mason
The food and coffee is lovely and most of the employees are really sweet and obviously doing their best, but there's a massive issue with people being harassed by employees in the restroom. On friday around 1:30, I was in the bathroom for maybe five minutes after walking in and had three separate employees knocking on the door and threatening to call the police. I'm disabled and can take a bit longer in the restroom and it was quite scary. I was accused of doing drugs and left quickly afterwards. Very unfortunate experience to have at a cafe I've been going to for years :( I understand that it's a rough area but they were very aggressive and unkind, and it's left a bad taste in my mouth regarding the staff there, at least for now.
Ordered the bacon breakfast sandwich, it was overheated/overcooked. Ordered the coffee toffee crunch frappe, no toffee crunch. Really disappointed.
Joe Stephenson
I've been coming here for a few years. I can say with confidence this places USED to be the best coffee place in this area. Now it's just garbage. The coffee is good when they can keep employees around long enough to care about making it. This place is completely incapable of handling g online orders also. They should stop taking Doordash orders all together. Just but the raw beans from Fred Myers. A bag of their coffee is half the price than in their coffee houses. Shame this place sucks now.
Atmosphere: 2
Food: 4
Service: 1
Jennifer nelson
Work on customer service. No napkins offered. They asked if I wanted my scone heated up it wasn't. One person took my order at drive up speaker, different person at window. I had to repeat my order at window . Work on consistency. Breakfast sandwiches are good.
Food: 4
Service: 1
Brenda Malone
The low review is ONLY for the coffee everything else was nice. The coffee was so so strong and bitter I could not drink it. It was a supposed to be a Carmel macchiato but it tasted like straight black strong coffee.
Paige Rolen
Very rude baristas
Service: 1
Julie Roberts
Always excellent coffee served here.
Atmosphere: 5
Food: 5
Service: 5
Kara Clow
The barista at the window today needs customer service training. The manager today needs customer service training. I was treated rudely because I couldn't give them my money fast enough and I don't appreciate that. Plenty of other coffee places to go
Service: 1
Kristine Wiles
I was in there last Friday and left info with Cutters point website. I can't get a hold of you with your cell anymore. I came by bought 3 drinks and my pumpkin latte the lid was the wrong one or something. It kept spilling on my pants and temporary burns caused. I kept trying to put lid on but th
Amazing flavor! Awesome staff! Super clean and inviting! Can't wait to come back!
Atmosphere: 5
Food: 5
Service: 5
HannaH
I ordered through delivery. I ordered a pumpkin cream cheese muffin. I received a blueberry muffin and decided to try it, took one bite and it was gross. Either the employees cannot read, or were not paying attention. They had my phone number, so they could have called to let me know if they were out instead of just giving me a completely different flavor.
Atmosphere: 1
Food: 1
Service: 1
Chris Odom
They always have great service and great coffee and the food is fabulous
Atmosphere: 5
Food: 5
Service: 5
Nick Rizo
Good coffee,good atmosphere,good girl Avery!Thanks!
Atmosphere: 5
Food: 5
Service: 5
Dynamic
Stopped by this Cutters Point Coffee today 9/14 around 12:30pm. Everything was going good until one of the female staff decided to mop behind the counter using a cleaning agent that had a very powerful odor. The cleaning chemical scent permeated throughout the coffee shop which made it very difficult to enjoy the coffee. I ended up having to leave about 25 minutes later because I started to feel nauseous from the strong chemical smell.
Why have a delivery option if you’re always going to cancel the order?
The food and coffee is lovely and most of the employees are really sweet and obviously doing their best, but there's a massive issue with people being harassed by employees in the restroom. On friday around 1:30, I was in the bathroom for maybe five minutes after walking in and had three separate employees knocking on the door and threatening to call the police. I'm disabled and can take a bit
longer in the restroom and it was quite scary. I was accused of doing drugs and left quickly afterwards. Very unfortunate experience to have at a cafe I've been going to for years :( I understand that it's a rough area but they were very aggressive and unkind, and it's left a bad taste in my mouth regarding the staff there, at least for now.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Cinnamon Raisin Bagel, Velvet Foam Cold Brew, Cranberry Orange Scone
Ordered the bacon breakfast sandwich, it was overheated/overcooked. Ordered the coffee toffee crunch frappe, no toffee crunch. Really disappointed.
I've been coming here for a few years. I can say with confidence this places USED to be the best coffee place in this area. Now it's just garbage. The coffee is good when they can keep employees around long enough to care about making it. This place is completely incapable of handling g online orders also. They should stop taking Doordash orders all together. Just but the raw beans from Fred Myers. A bag of their coffee is half the price than in their coffee houses. Shame this place sucks now.
Atmosphere: 2
Food: 4
Service: 1
Work on customer service. No napkins offered. They asked if I wanted my scone heated up it wasn't. One person took my order at drive up speaker, different person at window. I had to repeat my order at window . Work on consistency. Breakfast sandwiches are good.
Food: 4
Service: 1
The low review is ONLY for the coffee everything else was nice.
The coffee was so so strong and bitter I could not drink it. It was a supposed to be a Carmel macchiato but it tasted like straight black strong coffee.
Very rude baristas
Service: 1
Always excellent coffee served here.
Atmosphere: 5
Food: 5
Service: 5
The barista at the window today needs customer service training. The manager today needs customer service training. I was treated rudely because I couldn't give them my money fast enough and I don't appreciate that. Plenty of other coffee places to go
Service: 1
I was in there last Friday and left info with Cutters point website. I can't get a hold of you with your cell anymore. I came by bought 3 drinks and my pumpkin latte the lid was the wrong one or something. It kept spilling on my pants and temporary burns caused. I kept trying to put lid on but th
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Amazing flavor! Awesome staff! Super clean and inviting! Can't wait to come back!
Atmosphere: 5
Food: 5
Service: 5
I ordered through delivery. I ordered a pumpkin cream cheese muffin. I received a blueberry muffin and decided to try it, took one bite and it was gross. Either the employees cannot read, or were not paying attention. They had my phone number, so they could have called to let me know if they were out instead of just giving me a completely different flavor.
Atmosphere: 1
Food: 1
Service: 1
They always have great service and great coffee and the food is fabulous
Atmosphere: 5
Food: 5
Service: 5
Good coffee,good atmosphere,good girl Avery!Thanks!
Atmosphere: 5
Food: 5
Service: 5
Stopped by this Cutters Point Coffee today 9/14 around 12:30pm. Everything was going good until one of the female staff decided to mop behind the counter using a cleaning agent that had a very powerful odor. The cleaning chemical scent permeated throughout the coffee shop which made it very difficult to enjoy the coffee. I ended up having to leave about 25 minutes later because I started to feel nauseous from the strong chemical smell.
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