Jersey Mike's Subs
12964 SE Kent-Kangley Rd, Kent
(253) 277-2034
Recent Reviews
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They dont have Dr Pepper
Atmosphere: 1
Food: 1
Service: 5
Gave me food poisoning
Atmosphere: 1
Food: 1
Service: 1
When I came in the other day one of the employees was talking poorly in the open about her new coworker to what I assume was the hiring manager. I noticed she did not switch her gloves from her previous transaction (poor hygiene / cross contamination) after she rang me up I thought I should tip- instantly regretted that when she just pushed my sandwich towards me without wishing me a good day before I left
Atmosphere: 2
Food: 4
Service: 2
Chop up the meat for cheesesteaks! Last time I got one here the cook left the meat in layers as it comes from the package.
Don’t go here
Atmosphere: 1
Food: 1
Service: 1
Honestly the food is ok but i have never seen a more hostile management at any fast food in my LIFE! Sophia needs to chill or find a different job.
Atmosphere: 1
Food: 1
Service: 1
Ordered uber sandwich from jersey Mike's, bread was totally stale! They wouldn't eat that bread, so why are they selling it?? So disappointing to pay for the sandwich plus delivery only to get a crappy sandwich!!
Food: 2
Everytime I go in here recently it is super slow and understaffed. There are only a few employees that seem to know what they are doing.
Been going to many different Jersey mikes locations for over 5 years. I have never once had an issue with ordering my meat “thinly sliced”
Up until now only at this specific location.
Atmosphere: 2
Food: 2
Service: 1
Went to this location probably 25 times this past year, almost always the employees are friendly, the sandwiches are always superb.
If anyone doesn't know what to get here are my recommendations.
Turkey club: Rose parm bread, mikes way with mayo.
Club Supreme: White bread, mikes way with honey mustard
Italian: Mikes way :always a good choice:
Famous Philly: Rose parm bread, Add bacon
Famous Philly: No peppers, Add lettuce, Add raw onions, Add honey mustard.
Chicken bacon ranch: Rose parm bread.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Italian, Jersey Mike's Famous Philly, Chicken Philly Cheese Steak
Restaurantji Recommends
If you don’t mind the service, the food is always great. Unfortunately, this is the second time we get a bad service from the same guy. The first time we let it slide, anyone can be in a bad mood, second time was enough to make us stop coming here.
Atmosphere: 1
Food: 5
Service: 1
I am a regular customer at this jersey Mike. On 02/14/25 my son placed the order online and told me it will be ready by 6:50. When I went the order was not and I understand that because the store was busy. I sat aside. But the lady named Ashely was super rude to me. She is asking me weird questions again and again. At last I left the store without picking my order and I want to cancel it. She is discriminating against me.
Many times over the years I have gotten one large sandwich and asked for it to be half&half. The two employees at the time told me they have never done this and therefore are unable to. I expressed that I was upset with that to which the employees proceeded to go in the back, I overheard them say "It could have been a lot worse."
As someone who works in customer service myself I find it unbelievable that me disagreeing with the staff led to them ignoring me being there entirely. This is absolutely terrible customer service, and it is ridiculous to refuse a customer something as small and simple as a half and half having them pay instead for two seperate orders.
I enjoy Jersey Mike's as a company I have always been loyal and treated well, but these two staff members could have handled this situation a lot differently by prioritizing the customer.
Atmosphere: 3
Food: 3
Service: 1
If I could give a 10 star for service I received tonight, I would. These gentlemen went above and beyond, especially 1 minutes before closing without a complaint. They were friendly and our sandwiches were on point.
Thank you for having great staff and going above and beyond.
No miserable employees here. Nice work.
Atmosphere: 5
Food: 5
Service: 5
First time and second time were just amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Super Sub
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