Jimmy John's
229 Washington Ave N, Kent
(253) 852-8000
Recent Reviews
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Always great food and good people taking the orders.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Giant 7 Spicy East Coast Italian, Giant 9 Italian Night Club
Had my fiance pickup sandwiches for dinner. I asked for a #14, but ended up receiving a #2 in our bag. Fiance couldn't check because he was driving, but the sandwich was absolutely appalling, and it's not what I ordered. I have dietary restrictions regarding half the ingredients in the sandwich they gave me which had been customized by another customer clearly. This one is in a hella sketch area too.
I'd go to a different Jimmy John's if you could. Avoid this one.
Atmosphere: 1
Food: 1
Service: 2
got there 4 mins after the lobby closed and one of the ladies let me in and let me order. the food was made the way I love and they made it freaky fast. def am coming back :)
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Giant 16 Club Lulu
This place is addicting,
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Roast Beef
TLDR: False Advertising
I was happy to see there is a Jimmy John's that's a walkable distance from my work. At my first order, the worker told me about the rewards system. So the next day, I signed up and placed an order through their app.
However, the rewards system is deceptive. On the app, it says you get one step closer to your next reward every time you place an order with the app. It turns out these orders must be "qualifying orders." Buried under multiple pages of text, your order must cost $3 in order to qualify. The side I ordered was the most advertised, yet below that dollar threshold, so my order wasn't counted. What's worse is that the app encourages you to order that side like that because another goal in the app is to do exactly that! Yet these orders do not count as "qualifying." I attached to this review the first three things you will see when you download the up. It's just plainly deceptive. I will not be returning again.
UPDATE: I reached out to Jimmy John's through the link in their response below. Then, I received an email that repeated the information contained in my review back to me. Waste of time!
Atmosphere: 1
Food: 1
Service: 1
They got my order wrong but the food was still great.
Atmosphere: 3
Food: 5
Service: 4
Quick delicious sandwiches. Every time
Atmosphere: 3
Food: 5
Service: 5
Always amazed how fast they make your order in the shop. Sandwich is a cut above Subway IMO and the dining area is clean and cozy. Loud rock music didn't bother me but may turn off some customers. Overall a good place to get a satisfying meal fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Tom
I LOVE Jimmy Johns and been going to this location for many years now ! It’s convenient that they have a drive through so you can order in a parking lot through their app than literally go through the drive through to pick up your sandwich.? I’ve never had anyone mess up my order at this location as I always modify my orders. Thank you for consistently great experience and your smiles !
Atmosphere: 5
Food: 5
Service: 5
Okay so I'm 45 years of age and I have seen Jimmy John's all over every city I lived in every state I've lived in and I've never eaten in a Jimmy John's so you guys are advertising this fiery hot red wrap all over TV so I decided to go and try it cause I'm a foodie I love good food. I was very impressed that wrap ? was so good it was so flavorful and whoever created this they really put a lot of thought process into this because not one flavor in that wrap out Powers another they all blend in together and they are so good so so so good the vinaigrette dressing the mayonnaise some other dressing I don't know the name of it but that is a delicious wrap and I will definitely definitely definitely be going back for that rap I hope you guys don't discontinue this like I hope that this is just not an item that you promote to see how it does and then it go away I love this wrap. It was so delicious I was actually in my car leaving work and I said this is what I will have for dinner delicious
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Is customer service good? Yes. Are the sandwich good? Yes. Is it worth paying $26.10 for two sandwiches, two chips, and 2 sodas, HELL NO!!! Way over priced.Update 5/15/24I totally forgot this place was super mega overpriced and walked in and bought a large size sandwich. It came out to $32 , yikes !! ?. Maybe next time i wont forget
horrible, horrible first and last time there,!
Atmosphere: 1
Food: 2
Service: 1
Good service and good food. Can't go wrong. The sandwiches are always fresh and taste delicious. It also helps that it's freaky fast service!
Atmosphere: 5
Food: 5
Service: 5
Hard bread chosen and used to make a jimmy johns sandwich? 8:30 pm order is NO excuse.The only reason to choose jims is the bread. Made someone upset with an order near closing? Chose the day olds?—Forever saddened ( pissed)And, No Napkins
Food: 1
Customer service was horrible I was rushed off the phone and I won't ever be part of Jimmy John's supporters or customer ever
Service: 1
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