They almost always make you go park & wait when going through drive-thru, with the most simplest order!
Service: 1
Davide Hong
My order arrived in 40 minutes and I didn’t even get my full order
Ty Ob
"I visited the drive-thru at this Kent location, ordered a sundae, and was surprised by the exceptionally long wait. When I finally received my sundae, I didn't notice it was melted until it was too late. To make matters worse, the lid had a huge opening, and before I knew it, I was covered in ice cream. Unfortunately, they didn't even offer me napkins.
The general manager offered to replace my sundae, but did so in a condescending manner. It was frustrating, and I can understand why people get angry at fast food restaurants."
Atmosphere: 1
Food: 1
Service: 1
Mohammad Mohammad
poor customer service and the manager is very rude lady
Atmosphere: 3
Food: 3
Service: 3
Timothy Evens
First I wanna say I normally have no problem with this place I order here all the time and had good food and good service but tonight wasn’t the night, I know it was Christmas Eve and everyone wants to get home but what happened kinda just felt like they were cutting corners. I had placed an order on the app and was waiting in the drive thru when I was informed they closed and aren’t taking any orders and I had explained to them I had placed an order on the mobile pickup 35mins before hand. They said there was nothing they can do and I would get a refund if I just wait because it would say I never picked it up which was disappointing after waiting in a line for 30mins it left a bad taste of how this McDonald’s operates.
Service: 1
Keith Solmarin
Horrible service, stingy with sauce for chicken nuggets, ordered a 40 piece, only gave me 6 sauces
Service: 1
Jay Cee
How it take 40 minutes for fries?
Atmosphere: 3
Food: 3
Service: 1
Debra P.
Yeah, service was great, food was just terrible. Mario Kart PEACH toy was 10/10 though!
Food: 1
Service: 5
Armando Bargas
Feed 4 for 15$ , fast and great deals ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Mcnuggets, Mcdouble
Daniel Huynh
I went to get the Genshin impact collaboration meal through the app (September 19, 2024). I got there and it was nice and simple. Not sure how fast it would be if I ordered on the giant screen but I recommend the McDonald's App. Can't go wrong with fries (Medium is a bit small imo). Chicken sandwhich is not bad as usual and the Icee was nice and chill but looks a bit small in my opinion.
I got the Genshin Wings code so no issues for that.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: French Fries, Chicken Mcnuggets
They almost always make you go park & wait when going through drive-thru, with the most simplest order!
Service: 1
My order arrived in 40 minutes and I didn’t even get my full order
"I visited the drive-thru at this Kent location, ordered a sundae, and was surprised by the exceptionally long wait. When I finally received my sundae, I didn't notice it was melted until it was too late. To make matters worse, the lid had a huge opening, and before I knew it, I was covered in ice cream. Unfortunately, they didn't even offer me napkins.
The general manager offered to replace my sundae, but did so in a condescending manner. It was frustrating, and I can understand why people get angry at fast food restaurants."
Atmosphere: 1
Food: 1
Service: 1
poor customer service and the manager is very rude lady
Atmosphere: 3
Food: 3
Service: 3
First I wanna say I normally have no problem with this place I order here all the time and had good food and good service but tonight wasn’t the night, I know it was Christmas Eve and everyone wants to get home but what happened kinda just felt like they were cutting corners. I had placed an order on the app and was waiting in the drive thru when I was informed they closed and aren’t taking any orders and I had explained to them I had placed an order on the mobile pickup 35mins before hand. They said there was nothing they can do and I would get a refund if I just wait because it would say I never picked it up which was disappointing after waiting in a line for 30mins it left a bad taste of how this McDonald’s operates.
Service: 1
Horrible service, stingy with sauce for chicken nuggets, ordered a 40 piece, only gave me 6 sauces
Service: 1
How it take 40 minutes for fries?
Atmosphere: 3
Food: 3
Service: 1
Yeah, service was great, food was just terrible. Mario Kart PEACH toy was 10/10 though!
Food: 1
Service: 5
Feed 4 for 15$ , fast and great deals ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Mcnuggets, Mcdouble
I went to get the Genshin impact collaboration meal through the app (September 19, 2024). I got there and it was nice and simple. Not sure how fast it would be if I ordered on the giant screen but I recommend the McDonald's App. Can't go wrong with fries (Medium is a bit small imo). Chicken sandwhich is not bad as usual and the Icee was nice and chill but looks a bit small in my opinion.
I got the Genshin Wings code so no issues for that.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: French Fries, Chicken Mcnuggets
Restaurantji Recommends
Pukey. They have a staff that is poor with kindness and have bad vocabul
Worst customer service
Atmosphere: 1
Food: 4
Service: 1
Great job
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
Dietary restrictions: Not for the gluten intolerant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Quarter Pounder with Cheese
McDonald's isn't that great like it use to be .
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Big Mac
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