This has to be the worst MOD I’ve ever been to. The staff has no sense of urgency. One of the staff was handling a person’s pizza with her bare hands, then after she had touched the pizza dough, she then decided to put gloves on. The store was mostly clean.
Atmosphere: 2
Food: 2
Service: 2
Adam Mekay
Had the spicy tomato sauce on the pizza. It tasted weird but i finished the pizza. Went home and my stomach was killing me. I wanted to throw up but couldnt. Was in bed by 8pm and couldnt sleep from the pain till 1. Their ingredients are bad.
Food: 1
John June
Quick and easy. Good pizza!
Atmosphere: 4
Food: 4
Service: 5
Valeria Mendez
Horrible experience. Made online order, and cook was so rude when I asked about my order. They proceeded to give everyone else their food, and I still waited 10 more minutes. They said they didn’t have dough but everyone else even knew orders got their food before me. Will not be coming back, horrible service and food seemed unsanitary as well. They touch everything without changing gloves and stuff eww
Atmosphere: 1
Food: 1
Service: 1
kris edwards
The salad has seemingly gotten smaller and the pizza was not good. The girls in there were not suited for that role as the line was crazy and noone at the counter. Uber eats orders were backed up as well and many missing tickets. I was disappointed . Seems to have lost their touch! This was Kent station so maybe covington is still rocking! I doubt I will try it again though...
Atmosphere: 3
Food: 1
Service: 1
Jesse Smith
After waiting in line for 20 minutes (even though there was only one other Customer and 3 employees), I got the 11” size pizza for $6.99. But I was charged for a mega thick crust ($13.99). I asked for the garlic rub on my pizza, and the women grabbed a handful of garlic and slapped it all on one piece of the pizza in a glob. She didn’t even bother to use the garlic oil on it either. I then waited 20 more minutes for them to cook my pizza. Oh and they didn’t even bother to cut the pizza right. One slice was about half the pizza, and the other slice you could eat in 2 bites. Would not recommend this place. They don’t care about cleanliness or customer service.
Atmosphere: 1
Food: 3
Service: 1
Kemran Beshatov
This is not a good place to be in, employees are slow and not helpful at all. Been in the line for over 15 minutes and just left. Will never visit this location ever again
Atmosphere: 1
Food: 1
Service: 1
Koo Won Lee
No customer service. Unfriendly workers and took forever to get just 2 mini pizzas. Do better. Will not return to this place and won't recommend to anyone else.
Atmosphere: 1
Food: 3
Service: 1
Joy Madsen
This is the slowest MOD ever. We’ve come multiple times trying to give them grace but we’ve consistently waited 40+ minutes to get our pizzas. Food is great but I’d go to any other location.
Frankly, MOD management needs to fix this. Waiting to order while they prep online orders first is a bad customer experience. The employees in store are not at fault and are great, but it's ridiculous to wait over 10 minutes to even place an order. In person still matters, MOD needs to change this. Service the customer in your face first.
Petro Matsiuk
What happened with this pizza? Garbage, sorry.
Angela Matsyuk
Please choose your staff by some qualifications Such as: - Clean!!!!!!! - Fast
This has to be the worst MOD I’ve ever been to. The staff has no sense of urgency. One of the staff was handling a person’s pizza with her bare hands, then after she had touched the pizza dough, she then decided to put gloves on. The store was mostly clean.
Atmosphere: 2
Food: 2
Service: 2
Had the spicy tomato sauce on the pizza. It tasted weird but i finished the pizza. Went home and my stomach was killing me. I wanted to throw up but couldnt. Was in bed by 8pm and couldnt sleep from the pain till 1. Their ingredients are bad.
Food: 1
Quick and easy. Good pizza!
Atmosphere: 4
Food: 4
Service: 5
Horrible experience. Made online order, and cook was so rude when I asked about my order. They proceeded to give everyone else their food, and I still waited 10 more minutes. They said they didn’t have dough but everyone else even knew orders got their food before me. Will not be coming back, horrible service and food seemed unsanitary as well. They touch everything without changing gloves and stuff eww
Atmosphere: 1
Food: 1
Service: 1
The salad has seemingly gotten smaller and the pizza was not good. The girls in there were not suited for that role as the line was crazy and noone at the counter. Uber eats orders were backed up as well and many missing tickets. I was disappointed . Seems to have lost their touch! This was Kent station so maybe covington is still rocking! I doubt I will try it again though...
Atmosphere: 3
Food: 1
Service: 1
After waiting in line for 20 minutes (even though there was only one other Customer and 3 employees), I got the 11” size pizza for $6.99. But I was charged for a mega thick crust ($13.99). I asked for the garlic rub on my pizza, and the women grabbed a handful of garlic and slapped it all on one piece of the pizza in a glob. She didn’t even bother to use the garlic oil on it either. I then waited 20 more minutes for them to cook my pizza. Oh and they didn’t even bother to cut the pizza right. One slice was about half the pizza, and the other slice you could eat in 2 bites. Would not recommend this place. They don’t care about cleanliness or customer service.
Atmosphere: 1
Food: 3
Service: 1
This is not a good place to be in, employees are slow and not helpful at all. Been in the line for over 15 minutes and just left. Will never visit this location ever again
Atmosphere: 1
Food: 1
Service: 1
No customer service. Unfriendly workers and took forever to get just 2 mini pizzas. Do better. Will not return to this place and won't recommend to anyone else.
Atmosphere: 1
Food: 3
Service: 1
This is the slowest MOD ever. We’ve come multiple times trying to give them grace but we’ve consistently waited 40+ minutes to get our pizzas. Food is great but I’d go to any other location.
Really bad costumer service
Restaurantji Recommends
the worst place in the world
The employees is unpleasant and very slow.
Frankly, MOD management needs to fix this. Waiting to order while they prep online orders first is a bad customer experience. The employees in store are not at fault and are great, but it's ridiculous to wait over 10 minutes to even place an order. In person still matters, MOD needs to change this. Service the customer in your face first.
What happened with this pizza? Garbage, sorry.
Please choose your staff by some qualifications
Such as:
- Clean!!!!!!!
- Fast
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