Papa Johns Pizza

13308 SE 240th St, Kent
(253) 630-2222

Recent Reviews

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Ash Haldane (hadati)

Every time I come here the manager comes out from the back and asks how I’m doing and smiles and I feel welcome. The pizzas have always been top notch here and are usually done in under 12 minutes which allows me to get groceries next door and then come pick up a couple pizzas on the way home. A humble location but a cornerstone of the community!

Atmosphere: 4

Food: 5

Service: 5

PatMorris AVF

First time ordering Papa John's in many many years. Just not as convenient as other places for us. Online ordering was easy. Ordered for a scheduled delivery about 90 minutes from the time I ordered. I checked the online tracker about 5 minutes before scheduled time, which directed me to Door Dash. That was a surprise to me. Pizza ended up being about 25 minutes late. Door Dasher said they had him wait for a separate order to deliver first, which was actually an opposite direction. Pizza wasn't piping hot of course, but honestly it wasn't too bad.

**One thing to be careful of: Their online tipping suggestions are wayyyy off. They showed a $10.50 as 15% tip for $37 of pizza. Even after the tax and delivery fee it was only $50. So might wanna check key your math if that concerns you.

Since it's my first time in awhile, I'll give it another shot and see if delivery time improves.

Food: 5

Service: 2

Monserrat Perez

Great pizza as always, never fails to let me and my family down. 100% always recommend

Atmosphere: 5

Food: 5

Service: 5

Gutzon Borglum

Pizzas were cold. Delivered to our front step without ringing the bell. Took us half an hour to realize our food was sitting outside. Instructions specified hand pizza to customer.
Pretty sure this happened last time too. Guess it's time to find a new pizza place.
Update: the restaurant has reached out to offer a replacement pizza.

Food: 4

Service: 1

Sapphire Griffis

I placed an online order for delivery and was surprised to find out that you use DoorDash as the delivery service, which I generally try to avoid. However, that's not the main issue. The Dasher informed me that your store was out of drinks, and I was directed to contact you for a refund. I've called your store five times, and each time, my call has been dropped after being put on hold. This is completely unacceptable. You cannot charge me for items that I did not receive. I will now escalate this issue to corporate since you will not provide me with a resolution.

Atmosphere: 1

Food: 1

Service: 1

Ashley Johnson

Ordered a 10in specialty pizza, the oreo dessert, and 2 liter Pepsi. For some reason it was delivered by door dash (they must have been busy). I didn't get my soda they charge $5 for ($4.99). Tried to call and kept being put on hold. Food was absolutely great but I was ripped off $5/soda.

Food: 5

Service: 2

Gurjinder Singh

Staff missbhave boy with doordashers

Dwayne St. Arnauld

Stone cold, not edible. Delivered 45 minutes late.

Food: 1

Service: 1

tyler dietrich

Absolute joke! Ordered $100 worth of pizzas. Apparently got picked up by doordash... I never asked for doordash delivery. That should have been made clear from jump. An hour after the driver left the store with my food, he still hadn't even started driving in my direction.. I called the store to see what was going on with my order and the pric on the phone after having me hold for a few minutes says "I don't know what you want me to do"... obviously don't want stone cold pizza, so refund my order. I will never order from this place again.

Atmosphere: 1

Food: 1

Service: 1

Dawn Boster

The carry out price special is good. The price through the app with all the fees makes delivery a real luxury for not a luxury meal. When I pick up the pizza the staff, though rushed, is courteous and prompt.

Atmosphere: 4

Food: 4

Service: 4

Titanium Ghost

Yo louis we know you work for pizza hut calm down with the review i saw your other review at another place talking about they have great deals like papa Johns doesn’t have amazing deals you either praying on their down fall or just had a really bad day I went in that papa johns and I saw a bunch of teenagers they were enjoying the job and my pizza was delicious and was done exactly how I wanted it to be done and the manager ray was really kind and helpful if you have a problem with the dasher its their fault not the workers.

Recommended dishes: The Works Pizza

Seattle Mom

This place just continues to get worse. Our food was awful. Ordered extra cheese-didn’t get it. Ordered alfredo sauce and got marinara sauce. Ordered bacon and pepperoni-only got pepperoni. Flavor wasn’t great. Ordered medium pizzas but they were WAY smaller than usual. Also-it’s annoying how they text you and say your order is ready for pickup and then when you walk in they say it’s not ready. I think they do this to make it seem like they are getting orders out faster. This location continues to be a disappointment.

Atmosphere: 1

Food: 1

Service: 1

JoAnne Q

Since the new Manager has taken over things have changed for the best. The food is great, customers service is EXCELLENT and there is a really cool way they spin and flip the dough. It is very entertaining to watch!

Dietary restrictions: Veggie all the way!

Kid-friendliness: Omg! So entertaining to watch them making the pizza. Spins and flips!

Wheelchair accessibility: The door meets regulations

Atmosphere: 5

Food: 5

Service: 5

Stevie Bricks

Abysmal service. Outsources all delivery to Doordash and it will take you FOUR HOURS to receive your COLD FOOD that's MISSING ITEMS. Don't bother literally eat a piece of cardboard with asbestos on it you'll be better off.

Atmosphere: 1

Food: 1

Service: 1

Connie Simon

I really loved the taste of the pizza, I didn't have to cook it myself. Good location, my choice.

Atmosphere: 5

Food: 5

Service: 5

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