I called to ask if I could make a change to an Uber eats order, and was told I couldn't change it once it's put into the app and sent to them. Which I kind of don't understand because they have done it before no problem, I also don't understand why the staff member on the phone had to give me an attitude and talk to me like I'm stupid when telling me they couldn't change my order. Don't order from here unless you want to be treated like you're incompetent for asking for a simple change to my order.
Robert Morris
Lemon pie is excellent chicken berger is also good
Atmosphere: 4
Food: 5
Service: 5
David B
Food is very good but amazingly they are one of the few restaurants left on earth that doesn't have a veggie/garden/meatless burger. The server said she had never heard of such a thing.
Atmosphere: 4
Food: 4
Service: 4
Nguyen T.
So I brought and PAID for a pie online, drove all of the way to the location and wait 15 mins to get told that they're all sold out of the peanut butter pie that I already paid for! Yeah this place OVERSOLD pies like an airline. And no, didn't get an apology, just an offer to pick something else, which I declined for a refund.
Rolando Tay
To all families who visit Shari's you have the best service guaranteed
Atmosphere: 5
Food: 5
Service: 5
Stephen C. Hayes
Coming back from Covington, WA.Was very hungry. Stopped by to have brunch. Got the Seared Salmon/ well cooked broccoli, rice, & roll. With Apple juice. Finish off with Strawberry-Rhubarb pie alamode.The last time I was there, 30 some odd yrs. Ago. There was an mild earthquake. I did the familiar under the table routine. No major damage issues were experienced by the locals. But it was unnerving to watch the power poles waver & shake. Will be stopping by again in the future!Stephen C HAYES ?
Atmosphere: 5
Food: 5
Service: 5
Fatima R.
Tried to come in with my family this evening. Immediately the server with bad attitude and extremely loudly says "Im not gonna do that! I'm the only one left here tonight and I'm not gonna do that, you are gonna be so mad that your order will be backed up. And blah blah blah" our family was simply just going to get some coffee and cheesecake/pie not full course meals at 10:10pm.. she didn't give us a chance to speak or anything she just rudely walked away. This issue and attitude she had was very unprofessional and unpleasant-if she was really upset she could've let her manager know and handled it differently with her customers.. she is a lady who wears glasses and is short in stature.
Kay Mar
Their online ordering pick-up system is very poorly coordinated with the actual location.We ordered food items for us to pick up and it let us pay for the food, only to arrive and find out they are completely out of that food. Also they couldn't refund us at the time and told us we'll have to put a bunch of effort into going through online to get the refund.As the customer, I'm not annoyed they were out of certain food- I'm annoyed that they let us pay for food which they were out of, wasted time driving there to get it, and it'll still take a bunch of time to get the refund back too.I'm not doing a 0 because I do like Shari's but things like that^ are so wildly disrespectful to their consumers.
Atmosphere: 3
Food: 3
Service: 2
Shea Engle
The sourdough melt was excellent!
Atmosphere: 5
Food: 5
Service: 5
RJ Fredrick Rico
the waiter in glasses and a black top with a tied up hair was very rushed and she made us feel uncomfortable whilst wondering. I asked if I could replace I side with another side and she said "NO I CANT DO THAT" in a very demeaning tone. L customer service from her, i haven't even ate yet but I'm already writing this review because her customer service was terrible. update she smacked our food on the table with no thank you or your welcome incredibly rude. food was good though! can't say the same for customer service
the waiter in glasses and a black top with a tied up hair was very rushed and she made us feel uncomfortable whilst wondering. I asked if I could replace I side with another side and she said "NO I CANT DO THAT" in a very demeaning tone. L customer service from her, i haven't even ate yet but I'm already writing this review because her customer service was terrible. update she smacked our food on the table with no thank you or your welcome incredibly rude. food was good though! can't say the same for customer service
Atmosphere: 1
Food: 5
Service: 1
J Parrish
our server was rude, yeah she was fast but she simply didnt care. she was throwing our plates down and almost knocked my friends water over, i asked her to fill up my water and she didn’t at all until i asked a third time. part of my food was burnt, my egg was slightly undercooked but that i don’t care too much about. she clearly didn’t seem to want to work here anymore with how she was acting towards other customers including us, she was very rude and short with her words. if the girl with ponytail, about 4’10 and red pants, glasses. serves you might as well just leave L girl W food.
Atmosphere: 1
Food: 1
Service: 1
J P.
our server was rude, yeah she was fast but she simply didnt care. she was throwing our plates down and almost knocked my friends water over, i asked her to fill up my water and she didn't at all until i asked a third time. part of my food was burnt, my egg was slightly undercooked but that i don't care too much about. she clearly didn't seem to want to work here anymore with how she was acting towards other customers including us, she was very rude and short with her words. if the girl named caitlyn with ponytail, about 4'10 and red pants, glasses. serves you might as well just leave L girl W food.
rkng1 garcia
We thoroughly enjoyed our meals. Even though we went for dinner, the breakfast menu just looked too yummy to pass up. Waitress was on the job. Attentive but not intrusive.Parking: Parking next to and around the restaurantKid-friendliness: Crayons and pictures to color while waitingSpecial kids mealsWheelchair accessibility: Wheelchair parking. Double doors for entry and exit. Handicap stall in restroom. Might be tight squeeze getting Wheelchair into restroom
I called to ask if I could make a change to an Uber eats order, and was told I couldn't change it once it's put into the app and sent to them. Which I kind of don't understand because they have done it before no problem, I also don't understand why the staff member on the phone had to give me an attitude and talk to me like I'm stupid when telling me they couldn't change my order. Don't order from here unless you want to be treated like you're incompetent for asking for a simple change to my order.
Lemon pie is excellent chicken berger is also good
Atmosphere: 4
Food: 5
Service: 5
Food is very good but amazingly they are one of the few restaurants left on earth that doesn't have a veggie/garden/meatless burger. The server said she had never heard of such a thing.
Atmosphere: 4
Food: 4
Service: 4
So I brought and PAID for a pie online, drove all of the way to the location and wait 15 mins to get told that they're all sold out of the peanut butter pie that I already paid for! Yeah this place OVERSOLD pies like an airline. And no, didn't get an apology, just an offer to pick something else, which I declined for a refund.
To all families who visit Shari's you have the best service guaranteed
Atmosphere: 5
Food: 5
Service: 5
Coming back from Covington, WA.Was very hungry. Stopped by to have brunch. Got the Seared Salmon/ well cooked broccoli, rice, & roll. With Apple juice. Finish off with Strawberry-Rhubarb pie alamode.The last time I was there, 30 some odd yrs. Ago. There was an mild earthquake. I did the familiar under the table routine. No major damage issues were experienced by the locals. But it was unnerving to watch the power poles waver & shake. Will be stopping by again in the future!Stephen C HAYES ?
Atmosphere: 5
Food: 5
Service: 5
Tried to come in with my family this evening. Immediately the server with bad attitude and extremely loudly says "Im not gonna do that! I'm the only one left here tonight and I'm not gonna do that, you are gonna be so mad that your order will be backed up. And blah blah blah" our family was simply just going to get some coffee and cheesecake/pie not full course meals at 10:10pm.. she didn't give us a chance to speak or anything she just rudely walked away. This issue and attitude she had was very unprofessional and unpleasant-if she was really upset she could've let her manager know and handled it differently with her customers.. she is a lady who wears glasses and is short in stature.
Their online ordering pick-up system is very poorly coordinated with the actual location.We ordered food items for us to pick up and it let us pay for the food, only to arrive and find out they are completely out of that food. Also they couldn't refund us at the time and told us we'll have to put a bunch of effort into going through online to get the refund.As the customer, I'm not annoyed they were out of certain food- I'm annoyed that they let us pay for food which they were out of, wasted time driving there to get it, and it'll still take a bunch of time to get the refund back too.I'm not doing a 0 because I do like Shari's but things like that^ are so wildly disrespectful to their consumers.
Atmosphere: 3
Food: 3
Service: 2
The sourdough melt was excellent!
Atmosphere: 5
Food: 5
Service: 5
the waiter in glasses and a black top with a tied up hair was very rushed and she made us feel uncomfortable whilst wondering. I asked if I could replace I side with another side and she said "NO I CANT DO THAT" in a very demeaning tone. L customer service from her, i haven't even ate yet but I'm already writing this review because her customer service was terrible. update she smacked our food on the table with no thank you or your welcome incredibly rude. food was good though! can't say the same for customer service
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
the waiter in glasses and a black top with a tied up hair was very rushed and she made us feel uncomfortable whilst wondering. I asked if I could replace I side with another side and she said "NO I CANT DO THAT" in a very demeaning tone. L customer service from her, i haven't even ate yet but I'm already writing this review because her customer service was terrible. update she smacked our food on the table with no thank you or your welcome incredibly rude. food was good though! can't say the same for customer service
Atmosphere: 1
Food: 5
Service: 1
our server was rude, yeah she was fast but she simply didnt care. she was throwing our plates down and almost knocked my friends water over, i asked her to fill up my water and she didn’t at all until i asked a third time. part of my food was burnt, my egg was slightly undercooked but that i don’t care too much about. she clearly didn’t seem to want to work here anymore with how she was acting towards other customers including us, she was very rude and short with her words. if the girl with ponytail, about 4’10 and red pants, glasses. serves you might as well just leave L girl W food.
Atmosphere: 1
Food: 1
Service: 1
our server was rude, yeah she was fast but she simply didnt care. she was throwing our plates down and almost knocked my friends water over, i asked her to fill up my water and she didn't at all until i asked a third time. part of my food was burnt, my egg was slightly undercooked but that i don't care too much about. she clearly didn't seem to want to work here anymore with how she was acting towards other customers including us, she was very rude and short with her words. if the girl named caitlyn with ponytail, about 4'10 and red pants, glasses. serves you might as well just leave L girl W food.
We thoroughly enjoyed our meals. Even though we went for dinner, the breakfast menu just looked too yummy to pass up. Waitress was on the job. Attentive but not intrusive.Parking: Parking next to and around the restaurantKid-friendliness: Crayons and pictures to color while waitingSpecial kids mealsWheelchair accessibility: Wheelchair parking. Double doors for entry and exit. Handicap stall in restroom. Might be tight squeeze getting Wheelchair into restroom
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Country Fried Steak, Gravy
A good place for breakfast and lunch.
Atmosphere: 5
Food: 5
Service: 5