Wingstop
13032 SE Kent-Kangley Rd, Kent
(253) 234-1600
Recent Reviews
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Other people ordering after me hit their food sooner. The chicken seemed a bit undercooked.
Atmosphere: 2
Food: 3
Service: 3
The place accepts no cash and rudely will tell you that and when you walk out they make smart ass comments
Atmosphere: 1
Food: 5
Service: 1
every time I come here the food is barely seasoned. I asked for extra seasoning and I rarely get it. the workers are nice but someone please put more seasoning on the fries and chicken. what’s the point in having that option if it never applies? ??
Atmosphere: 3
Food: 2
Service: 3
Food is always hot when we pick it up. Customer service is always great. Absolutely love this location.
Atmosphere: 5
Food: 5
Service: 5
So my friends and I ordered early at 10:00 a.m. and set pickup for 1:00 p.m. when when we could get someone to pick it up for us only for when our food would finally reach us to be missing one of our orders and to have only one cup of ranch even though we ordered three 10 pieces and one 5 piece. I called the store to ask if they could offer free delivery and I understand that they don't and they said that they would give us a partial refund which would take 5 to 7 business days which is just flat out ridiculous because on top of that while I'm on the phone with this woman she would be speaking one second and then as soon as she done not give me any chance to talk it off put me on hold and I would have to listen to these obnoxious Wingstop as telling me when you get here your food will be ready for you on time no the freak it wasn't this is ridiculous this is why you're rating is so low never will I buy from WingStop again even though I'm a fatty
When ordering in Uber eats. I never get my drink. Everything else is perfect: the fries, ranch etc. then the drink is always missing. Either it’s the 52 oz. lemonade or a regular soft drink. It’s just making me waste money. Please update your Uber Eats profile to show that drinks are not available. Otherwise, I don’t know how else I could be getting my drinks neglected in my order.
Food: 4
Service: 3
Recommended dishes: Boneless Wings
Is the best place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Wings
Absolute disaster on wing day 7/29. Manager refused to talk to customers. Orders were delayed over an hour. Employees refused to give an updated estimate for how much longer it would take. Multiple guests asked to cancel the order and get a refund and they couldn’t process that. They said the manager would do it later and it would process in a week. What! I called back the next day and the employees were shady about why a manager couldn’t get on the phone. Either there is no shift manager, they have no accountability and refuse to address customer issues. I’m frustrated to have wasted over an hour of my time and then get jerked around by the employees with zero customer service attitudes or skills.
Atmosphere: 1
Food: 4
Service: 1
There was a chicken feather in my wing. Customer service sucked
Atmosphere: 1
Food: 1
Service: 1
They stopped taking cash. In related news, I stopped going to wing stop.
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
Wish I would’ve looked at the 3 cashiers names! They were welcoming and friendly. Asked how my day was and even told me to drive safely. 2 ladies and gentleman, great customer service
Atmosphere: 5
Food: 5
Service: 5
The wings were very under cooked at the point it was raw was edible my son threw the food up.
Atmosphere: 2
Food: 1
Service: 2
Good wings like always
Atmosphere: 5
Food: 5
Service: 5
I actually prefer my chicken really crispy,so this hit the spot when I asked for them well done. And they seasoned the fried with just the right amount. But the lemon pepper wings were over salty.These guys working here know how to make some yummy wings really love the hot honey
Atmosphere: 3
Food: 4
Service: 5
Quick lunch stop, fast and friendly service despite being a bit busy. We dined in and were sitting right across from the pick up area and it's refreshing to see employees smiling and making jokes, made us laugh too! Thanks Wingstop!
Atmosphere: 5
Food: 5
Service: 5
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