Emerald City Smoothie (Inside LA Fitness)

My wife bought a smoothie here with cash, and was told they don't give change. She was basically forced to pay an inflated tip.

Food: 4

Service: 1

I tried this place for the first time yesterday evening and was highly disappointed. I order the Guava Sunrise and from the first sip, I was hit with a taste of chemicals and fragrance. Absolutely disgusting and undrinkable. I had my drink remade for the Peach smoothie on the weight loss menu, and it had the same weird taste in the Guava Sunrise. The smell itself is nauseating. It tastes like a mixture of laundry detergent and highly processed ingredients, nothing about this is fruit or fresh. This location is inside of a LA Fitness and it’s very unsanitary. The counter is dirty and covered in dust. If you look behind the counter where the ingredients are, it’s dirty and messy. Avoid at all costs, literally the biggest waste of $8. I can make a way better smoothie at home. 1/10, couldn’t even drink it, had to throw it away from how bad it was.

Atmosphere: 1

Food: 1

Service: 1

Customer infront of me finished ordering, and I had expected to be at least greeted/acknowledged (like in most places) but instead was ignored. She didn't ask if I had a loyalty card/phone number, so I lost a point there, ugh. When she did start my order, she was smiley and cheerful. But, as I was walking out drinking my smoothie, I was immediately put off and EXTREMELY disappointed. I'm pretty consistent in ordering my smoothie, and this tastes Horrible. It was a tropical like smoothie but was OVER power by vanilla and Whey protein. The flavor is Totally OFF PUTTING and tastes like left over smoothie wasn't washed out from the blender?⛔️. There goes $11 in the garbage as I didn't have time to go back in and get my money back. Won't be coming here EVER AGAIN on my way to work ?

Atmosphere: 3

Food: 1

Service: 1

I come by and they pretty much got my drinks memorized super nice staff!

Atmosphere: 5

Food: 5

Service: 5

Do not come here! I went on a Sunday afternoon and they had only one staff member working who was very new. The guy in front of me decided to order for the entire VW dealership so that took forever and she had to check the recipe several times for each drink - even at one point putting ingredients in the blender and then dumping them out to start over. After it was finally my turn she couldn’t figure out how to get he points card to work so I couldn’t get my free smoothie. She said she would call a friend to ask since she is new - I chose to pay for it rather than waste any more time. Ten dollars and a very runny smoothie later - I am disappointed. She looked at the recipe multiple times and still got it wrong. Do yourself a favor and drive the extra mile or two to another REAL location. One that actually bothers to train their staff (not leave them to man the whole operation by themselves on a weekend) or at least schedule more than one person there. I’m hoping she didn’t screw up my points card after swiping it no less than 5 times to try to get it to work. It was a less than professional experience with her running around in booty shorts with her actual butt cheeks hanging out. Also, FYI they just got a “okay” rating for their food safety - that’s one above “needs improvement” which isn’t a great sign. For reference, my local gas station at least has a “good” rating so one above this establishment. I won’t ever be back and I hope whoever reads this chooses another location.

Atmosphere: 1

Food: 1

Service: 1

This smoothie spot for has exceptional service and delicious smoothies. The attentive and informative staff, Nyah stands out to me the most, she creates a welcoming and positive atmosphere that leaves you feeling motivated. Their high-quality products and excellent service truly set them apart from other smoothie places. Stop by this mood-boosting establishment for a delightful beverage and uplifting experience!

This place is my favorite place to go after my workout and the staff is very nice and made my drink quickly. Love this place

Great service and the smoothie was delicious!

Staff is very friendly . Great smoothies

Always tasty smoothies ans friendly employees. The owner is really cool and is very knowledgeable of the smoothies and how to adjust them for your dietary needs. Also is very fashionable

Everything!!! the smoothie was great, but the girl behind the counter was absolutely sweet to my boy. thank you

Everything!!! the smoothie was great, but the girl behind the counter was absolutely sweet to my boy.

Always tasty smoothies ans friendly employees. The owner is really cool and is very knowledgeable of the smoothies and how to adjust them for your dietary needs. Also is very fashionable

Came in this morning for my usual vanilla Lean out, I could see Christina's bright genuine smile before even walking in the door! you want to talk about a warm, welcoming, positive attitude, and strong customer service spirit for Emerald city smoothie... that's Christina! She is a customer service rockstar! have been a customer for 13 years

Came in this morning for my usual vanilla Lean out, I could see Christina's bright genuine smile before even walking in the door! you want to talk about a warm, welcoming, positive attitude, and strong customer service spirit for Emerald city smoothie... that's Christina! She is a customer service rockstar! have been a customer for 13 years 😊 5 stars