12321 120th Pl NE, Kirkland
Always tasty smoothies ans friendly employees. The owner is really cool and is very knowledgeable of the smoothies and how to adjust them for your dietary needs. Also is very fashionable
I sat down with Johnny the sales manager. He was informative about the non contract agreement, with the reasonable monthly cost, this includes the whole facility, and any other LA Fitness in the USA. I was satisfied with the value I was receiving for the monthly payment. Great place for the cost.
#Johnnyrocks.. If you're looking for a role model of a center manager who goes above and beyond to deliver exceptional service .. Johnny is the guy ! Thank you Johnny for running such a great center :)
I go here because I live close but this place is lowkey trash otherwise. It's expensive but is the only gym in Kirkland with full equipment. The worst customer service and they often make fun of members and even have mocked a friend of mine multiple times. You can read the other reviews to get insight on that lol. Bathrooms are gross and they are shady with how they handle business and memberships. Also, so many people come to play racket ball there and they closed down 2 rooms for a lame boxing studio that costs like $500 extra a month to use. No one uses it and the people working there just jump around and pretend like they are doing something when you walk by. I recently found out they were trying to convert the last 2 racket ball rooms to something else but the members made a petition. Why would you do that when majority of the members use them? Please help us understand haha Please get new leadership here. The gym is becoming worse by the month. LA corporate PLEAZE.
I came in at 6:40AM during their staffed business hours to try the gym out (I just moved to the area). I approached the guy at the front desk and asked for a one day pass to try it out. He said he cannot give me a pass and to come back at 8:00AM when there's someone who can give me a pass... OR pay $22 right now to use the gym. Why even staff the desk if you cannot provide customer service to guests? The parking lot was FULL and he was the only one there saying he cannot help me. Since I will not pay almost a full months membership to work out for one day..I left and will not be back. Waste of my time. First experience of this gym was horrible. I later discovered I could have printed a one week pass ON THE SPOT but was turned away by him.
Again, the Aquafit instructor didn't show and the class was cancelled last mintue. Several people, including myself, checked the online schedule prior to coming due to cancellations the past couple months. Some changed plans, drove extra miles in heavy traffic, etc. to attend. Management needs to put some effort into hiring reliable instructors. Better yet LA Fitness should hire a manager who knows how to manage.
Great smoothie. Great service. Ordered delivery many times. Only thing is they are located inside of La fitness. It was a little bit hard to find the first time.
After many members, including myself, asked the management team at LA Fitness Signature to PLEASE clean the showers, they just don't get it. Posting these photos of the highly unsanitary and unsafe shower area. The walls are covered in slime, old hair, bandaids. The floor is just as bad. It's a serious health hazard and unacceptable. Here are photographs taken today. And the showers have looked this way for months! If you're interested in catching a communicable disease, this is your place!
Great club! Home on leave and they gave me a guest pass for the week. Always love a military friendly gym, and the staff were awesome. If I ever move home I'll definitely get a membership here!
This is easily my favorite gym I have been to in the area. The staff is always friendly and welcoming and the facility is clean and has any machine you need. There's a lot of parking and great location too! I had to leave this gym due to moving but now I am back and many improvements have been made, I definitely recommend this gym!
Today I had a great experience. I walked in and was greeted immediately and everyone was smiling. Johnny, the General Manager, took care of me right away. Super professional and the facility was immaculate. I look forward to working out here. Thanks for the exceptional service.
I came to visit my friend in Kirkland area and was recommended to use this facility. At first I was not a big fan of big gyms like LA fitness or 24HRS fitness, but after my first visit, Johnny the manager changed my view. He is super friendly and generous in terms of accommodating an out of state visitor like myself and gave a free week pass, rather than charging me $20 guess day pass. I was surprised to experience unexpected kindness. Some reviews may claim this gym to be slowly deteriorating or too crowded. In the end, it's a gym. You should be focusing on your workouts/exercises rather than on the number of people. Furthermore, the customer service seems to be good as well. I cannot agree with how others give a bad review to a such great gym.
My husband and I have been coming here for years and have watched the facility deteriorate, management become apathetic and corporate management slip into incompetence. We come here for the classes, trainers and equipment, but find it harder and harder to reconcile the lack of true Customer service and attention to the facility. G&P
I love this gym people at front desk is nice , never any worries never had anything stolen , nice workout place, if you go after 5 it will be a lot of people but before then it's all pretty open . Friendly staff nice people
12321 120th Pl NE, Kirkland, WA 98034