Had a delivery snafoo that when ur hangry like me was super annoying, but then they redeemed themselves with a polite delivery person, and a cookie hookup. We are big fans of this place for sure.
Atmosphere: 5
Food: 5
Service: 5
Allyson Jones
My time and experience at Jimmy John's 10/10 The Turkey Tom Sandwich was so good!!
Atmosphere: 1
Food: 5
Service: 5
Paul Teddy
Ordered the Italian night club sandwich - they wrapped it up nicely, but included no meat… thank god I checked the sandwiches before driving away. I’d be so upset if I got all the way home before noticing. Worker apologized and corrected the order, but offered no freebies or discounts.
Atmosphere: 4
Food: 4
Service: 1
Nermin Buljubasic
I arrived at 8:13 and waited for five minutes while the staff member, who was busy texting, finally approached me to take my order. After I placed my order, he informed me they only had one bun left for sandwiches. Absolutely ridiculous and horrible customer service. This was my first time here—and definitely my last.
Atmosphere: 1
Service: 1
Garrett Kim
god i love jimmy js
Emma Berthon
This location has had its ups and downs over the years, although they have always met me with excellent customer service. There’s been a couple times something was missing from my order, which is to be expected when you’re going freaky fast, they always replace it asap and often throw in an extra goodie to make it right.
Atmosphere: 5
Food: 4
Service: 5
Agnos Ramos
Terrible
Atmosphere: 1
Food: 1
Service: 1
Nix VS The Digital World
FREAKING TERRIBLE 😡😡😡 As an ex manager at a downtown JJs I’m furious at how bad this store is. No tuna was made, so I had to get the vegetarian, my bf ordered our TWO sandwiches, I was at home with a subluxed shoulder in a ton of pain, I’m so angry right now. All I wanted was a dang tuna sandwich that had LIGHT peppers, cut in half, all freebies. THEY DID NONE OF THAT! NONE! It’s almost impressive how much this guy ignored literally everything that was asked. My bf was the ONLY one in line, 2 sandwiches. He ordered a bacon bourbon with NO tomatoes- they didn’t even do that right 😡 If my bf was allergic to tomatoes, I guess we’d be using an $800 epi pen right now? I’m having to one armed make my sandwich myself with my dominate one in a sling, having to add oregano, pickles, vinegar and balsamic to make up for NO freebies. Had to add a pinch of soy sauce to tuna I had to try to make jimmy tuna at home (yes that’s the secret ingredient) I’m just furious. Not the day I could handle getting food wrong while in ridiculous pain. They didn’t get ONE sandwich right with NO one else in line. I’m furious my bf tipped them even 😡 Ps this isn’t LIGHT peppers either! I know because I worked at 6 locations even one out of state and was a store manager at Pikes place.
Atmosphere: 1
Food: 1
Service: 1
Jenna Fitzgerald
Best Jimmy John’s i’ve ever been to. The staff are very kind and quick!
Carline Mendoza
These kids need adult supervision because they are way too loud. I didn't hear them announce my order when it was ready. Music very loud. Conversations among them is just yelling!
They completely messed up my order and didn’t get any of my modifications on the sandwich… note I was the only person in there
Atmosphere: 2
Food: 1
Service: 1
Oscar Muller
Takes about 2h to deliver a sandwhich. Don't order here. I'm sure it's not he staff's fault, but the owners.
T F
Everytime I order from this location there is always something wrong, wether I pick up or have it delivered. Usually the delivery is 30 minutes late so this time I picked up to avoid the issue This time there are ingredients missing from my sandwich and its something that comes with that sandwich. I can't win no matter what. It is always a disappointment.
Atmosphere: 3
Food: 2
Service: 1
Anthony Lloyd
they forgot 4 ingredients on my sandwich and didn’t toast it
Atmosphere: 4
Food: 1
Service: 5
Mike Allen
Going on 2 hours to deliver food. Pretty disappointed. Called after an hour and was told food was on the way. Then they called back 30 minutes later and told me they hadn't started making it yet.
Had a delivery snafoo that when ur hangry like me was super annoying, but then they redeemed themselves with a polite delivery person, and a cookie hookup. We are big fans of this place for sure.
Atmosphere: 5
Food: 5
Service: 5
My time and experience at Jimmy John's 10/10 The Turkey Tom Sandwich was so good!!
Atmosphere: 1
Food: 5
Service: 5
Ordered the Italian night club sandwich - they wrapped it up nicely, but included no meat… thank god I checked the sandwiches before driving away. I’d be so upset if I got all the way home before noticing. Worker apologized and corrected the order, but offered no freebies or discounts.
Atmosphere: 4
Food: 4
Service: 1
I arrived at 8:13 and waited for five minutes while the staff member, who was busy texting, finally approached me to take my order. After I placed my order, he informed me they only had one bun left for sandwiches. Absolutely ridiculous and horrible customer service. This was my first time here—and definitely my last.
Atmosphere: 1
Service: 1
god i love jimmy js
This location has had its ups and downs over the years, although they have always met me with excellent customer service. There’s been a couple times something was missing from my order, which is to be expected when you’re going freaky fast, they always replace it asap and often throw in an extra goodie to make it right.
Atmosphere: 5
Food: 4
Service: 5
Terrible
Atmosphere: 1
Food: 1
Service: 1
FREAKING TERRIBLE 😡😡😡 As an ex manager at a downtown JJs I’m furious at how bad this store is. No tuna was made, so I had to get the vegetarian, my bf ordered our TWO sandwiches, I was at home with a subluxed shoulder in a ton of pain, I’m so angry right now. All I wanted was a dang tuna sandwich that had LIGHT peppers, cut in half, all freebies. THEY DID NONE OF THAT! NONE! It’s almost impressive how much this guy ignored literally everything that was asked. My bf was the ONLY one in line, 2 sandwiches. He ordered a bacon bourbon with NO tomatoes- they didn’t even do that right 😡 If my bf was allergic to tomatoes, I guess we’d be using an $800 epi pen right now? I’m having to one armed make my sandwich myself with my dominate one in a sling, having to add oregano, pickles, vinegar and balsamic to make up for NO freebies. Had to add a pinch of soy sauce to tuna I had to try to make jimmy tuna at home (yes that’s the secret ingredient) I’m just furious. Not the day I could handle getting food wrong while in ridiculous pain. They didn’t get ONE sandwich right with NO one else in line. I’m furious my bf tipped them even 😡 Ps this isn’t LIGHT peppers either! I know because I worked at 6 locations even one out of state and was a store manager at Pikes place.
Atmosphere: 1
Food: 1
Service: 1
Best Jimmy John’s i’ve ever been to. The staff are very kind and quick!
These kids need adult supervision because they are way too loud. I didn't hear them announce my order when it was ready. Music very loud. Conversations among them is just yelling!
Atmosphere: 1
Food: 4
Service: 3
Restaurantji Recommends
They completely messed up my order and didn’t get any of my modifications on the sandwich… note I was the only person in there
Atmosphere: 2
Food: 1
Service: 1
Takes about 2h to deliver a sandwhich. Don't order here. I'm sure it's not he staff's fault, but the owners.
Everytime I order from this location there is always something wrong, wether I pick up or have it delivered. Usually the delivery is 30 minutes late so this time I picked up to avoid the issue This time there are ingredients missing from my sandwich and its something that comes with that sandwich. I can't win no matter what. It is always a disappointment.
Atmosphere: 3
Food: 2
Service: 1
they forgot 4 ingredients on my sandwich and didn’t toast it
Atmosphere: 4
Food: 1
Service: 5
Going on 2 hours to deliver food. Pretty disappointed. Called after an hour and was told food was on the way. Then they called back 30 minutes later and told me they hadn't started making it yet.
Atmosphere: 2
Food: 4
Service: 1
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