Jimmy John's
12305 120th Ave NE E, Kirkland
(425) 580-8800
Recent Reviews
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FREAKING TERRIBLE 😡😡😡 As an ex manager at a downtown JJs I’m furious at how bad this store is. No tuna was made, so I had to get the vegetarian, my bf ordered our TWO sandwiches, I was at home with a subluxed shoulder in a ton of pain, I’m so angry right now. All I wanted was a dang tuna sandwich that had LIGHT peppers, cut in half, all freebies. THEY DID NONE OF THAT! NONE! It’s almost impressive how much this guy ignored literally everything that was asked. My bf was the ONLY one in line, 2 sandwiches. He ordered a bacon bourbon with NO tomatoes- they didn’t even do that right 😡 If my bf was allergic to tomatoes, I guess we’d be using an $800 epi pen right now? I’m having to one armed make my sandwich myself with my dominate one in a sling, having to add oregano, pickles, vinegar and balsamic to make up for NO freebies. Had to add a pinch of soy sauce to tuna I had to try to make jimmy tuna at home (yes that’s the secret ingredient) I’m just furious. Not the day I could handle getting food wrong while in ridiculous pain. They didn’t get ONE sandwich right with NO one else in line. I’m furious my bf tipped them even 😡 Ps this isn’t LIGHT peppers either! I know because I worked at 6 locations even one out of state and was a store manager at Pikes place.
Atmosphere: 1
Food: 1
Service: 1
These kids need adult supervision because they are way too loud. I didn't hear them announce my order when it was ready. Music very loud. Conversations among them is just yelling!
Atmosphere: 1
Food: 4
Service: 3
They completely messed up my order and didn’t get any of my modifications on the sandwich… note I was the only person in there
Atmosphere: 2
Food: 1
Service: 1
Takes about 2h to deliver a sandwhich. Don't order here. I'm sure it's not he staff's fault, but the owners.
Everytime I order from this location there is always something wrong, wether I pick up or have it delivered. Usually the delivery is 30 minutes late so this time I picked up to avoid the issue This time there are ingredients missing from my sandwich and its something that comes with that sandwich. I can't win no matter what. It is always a disappointment.
Atmosphere: 3
Food: 2
Service: 1
they forgot 4 ingredients on my sandwich and didn’t toast it
Atmosphere: 4
Food: 1
Service: 5
Going on 2 hours to deliver food. Pretty disappointed. Called after an hour and was told food was on the way. Then they called back 30 minutes later and told me they hadn't started making it yet.
Atmosphere: 2
Food: 4
Service: 1
Love the sandwiches but don't love the delivery from this location. This is the second and last time I order delivery from this location as both times it has taken over an hour. Ordered 2 sandwiches online at 11:27, and at 12:14 called to be told that they are getting it out the door "right now". Finally arrived at 12:42pm.Classic argument for why I hate the tip-in-advance system of food delivery.EDIT: "owner" has asked me to review on the JJ site, same as every other review. After reading through reviews it doesn't seem like there's much change happening on delivery, but I did do the review there.
Atmosphere: 5
Food: 5
Service: 3
Ordered ahead on the app because I was on a time crunch. Showed up 10-15 minutes later and it still wasn’t ready. So much for freaky fast.
Atmosphere: 3
Food: 4
Service: 1
They will get your order wrong when super busy, just fyi.
Atmosphere: 4
Food: 4
Service: 3
Restaurantji Recommends
$7.50 for a slim sandwich is craaaaazy. It’s bread and 1 slice of meat
Ordered a sandwich and when I got home and open the sandwich it had no meat on it they literally just gave me a sandwich with lettuce and tomato on it went back to the store and they looked at me as if I was crazy this is unacceptable won't return
My favorite sandwich. The Stagg is super nice
Atmosphere: 5
Food: 5
Service: 5
Don't waste you time on this location. Despite delivery notes, they left food in the pouring rain. No attempt to knock or call as requested. $4 side of pasta and the container not very full.
Atmosphere: 3
Food: 3
Service: 1
The food was so terrible, I’ve never tried a worse sandwich! Please save your money and avoid this place. 0 stars.. 0 stars.. 0 stars
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