Noppakao | Thai Restaurant

Absolutely horrible restaurant. Food was incredibly mediocre at best (coming from a long time Thai food lover). Waitress was blatantly hating every second she was there; felt like she did not want to serve us from the start. Overall atrocious dine-in experience, I would highly suggest not coming here if you want to have a nice meal/experience.

Atmosphere: 2

Food: 1

Service: 1

We all love this food. A great Thai restaurant in the area

Atmosphere: 5

Food: 5

Service: 5

The middle aged lady who was manning the counter as well as was responsible for taking the food order was downright rude. She had no patience to take the order, or answer any questions about the menu options, and sounded irritated and rushed. Such a bad customer experience

Atmosphere: 2

Food: 3

Service: 1

Such a terrible experience and horrible customer service. My family and I ordered delivery for dinner ( we have eaten here and gotten delivery on more than one occasion from this location before) however this time the food was terrible. While the food arrived hot, all 5 dishes had absolutely zero flavor. We ordered spice level 2, however the food had no spice and no flavor whatsoever. Because we spent about $200 on dinner in total we called as the quality was not where it has been before, we were simply told to "order higher spice level next time if we wanted flavor". Truthfully the food didn't even taste like any salt was even used. My aunt proceeded to go in person to the restaurant to see if anything could be done as this was a very disappointing experience, they refused to do anything. We will never eat here again. In a time and age where customer service is so important to establishments success, clearly it is not a priority here.

Atmosphere: 1

Food: 1

Service: 1

Such a terrible experience and horrible customer service. My family and I ordered delivery for dinner ( we have eaten here and gotten delivery on more than one occasion from this location before) however this time the food was terrible. While the food arrived hot, all 5 dishes had absolutely zero flavor. We ordered spice level 2, however the food had no spice and no flavor whatsoever. Because we spent about $200 on dinner in total we called as the quality was not where it has been before, we were simply told to "order higher spice level next time if we wanted flavor". Truthfully the food didn't even taste like any salt was even used. My aunt proceeded to go in person to the restaurant to see if anything could be done as this was a very disappointing experience, they refused to do anything. We will never eat here again. In a time and age where customer service is so important to establishments success, clearly it is not a priority here.

When we first moved to Kirkland back in 2002, Noppakao used to be one of our local favorites. I moved here from LA, re land of a thousand Thai restaurants, and i dared say the 2002 Noppakao was up there with some of the best I've had.
Over the years ownership changed and so did the food and after several disappointing experiences we stopped going.
On a quiet Monday evening we worked later than planned and had to scramble for dinner. Our usual go to restaurants were closed so we thought we should give Noppakao another try. There were only 2 other tables there with us. We ordered chicken wings, pad woo sen, and Lemongrass chicken.
The chicken wings were not fresh, tasted like the wings had long expired before being fried and served up. After a couple bites i could not eat anything anymore and we just left with much sadness.

Atmosphere: 2

Food: 2

Service: 3

Ordered takeout. Ordered cashew chicken and it came with no cashews. Not one. And it tastes fishy even though it's clearly made with chicken. Won't go there again. Ever.

Atmosphere: 1

Food: 2

Service: 1

Pad thai was a little sweet. The waitress was not happy, not good service & she was busy talking with her coworker.

Atmosphere: 3

Food: 3

Service: 1

4 of us in our party of 7 mentioned to the staff that the tofu, tasted off. He responded by telling us we were wrong and that he fried it himself and tasted it and it was fine and he walked away. He then left the uneaten tofu at the table while he cleared all the other dishes. The tofu remained until we left. Disappointing as we loved this restaurant.

Atmosphere: 4

Food: 2

Service: 1

Wonderful service and amazing food! ❤️

Atmosphere: 5

Food: 5

Service: 5

Pad Thai smelled like puppy breath

Atmosphere: 2

Food: 1

Service: 1

Wonderful service and food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spring Rolls, Panang Curry, Phad Thai, Tom Yum Soup, Chicken PUD Thai

Best pad see ew

Food: 5

I wish I could give a zero. I ordered swimming rama through Doordash. The food arrived with raw spinach and some frozen chicken on top of it that smelled awful and some peanut sauce on the side! It was the worst Thai food I've ever had in my whole life. I will never order food from this restaurant as it is only waste of time and money.

Food: 1

Service: 1

I've never been to this Nopakkao, but it's just as great as the one in Mil Creek!The Tom Kah soup is the best.Also good, the Pad See Ew and Thai Fried Rice!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tom Kah