Subway

I recently visited the Subway located at 17171 Bothell Way NE Suite A002 in Lake Forest Park, and I must say, the experience was quite unique and enjoyable and a stark reminder that you’re never too old or educated to be reminded of the struggles of small business owners in America.

One notable aspect of this particular Subway is their policy on coupons. Unlike other locations, they do not accept any kind of coupons, including those from Safeway. This policy was clearly indicated by a sign, which I hadn't noticed at first.

After being informed by one of the sandwich makers, I decided to visit another Subway.

However, I returned a minute later to take pictures and video for my review.

As I was taking pictures and video, the owner, Tim, happened to be there and approached me to inquire about my activities. I explained my reasons and wondered how he would respond.

In moments like these, especially in business, a person's leadership skills and professionalism can really shine through. Tim proved to be a true professional and an outstanding leader. He generously shared his perspective on the coupon policy.

Tim explained that accepting coupons makes it difficult for him to maintain profitability, as the discounts lead to financial losses. He even offered to open his books and show me the financial impact, which led to a greater conversation.

I was genuinely impressed by Tim's honesty and transparency. He came across as a very genuine and sincere individual. After our conversation, I decided to support Tim and his local Subway by going back in to have dinner. Tim even offered to pay for my meal, but I politely thanked him and insisted on supporting a local business owner.

Overall, the freshness and quality of the food, combined with the exceptional service and Tim's dedication to his business, made for a very positive dining experience.

If you're in the area, I highly recommend stopping by this Subway to enjoy a fresh and delicious meal while supporting a hardworking.

It was 8:47 and they had said there closed and they where rude I've been to better subways this was terrible!

I was very disappointed in the knowledge of the employee when it came to the subway app and Any footlong for 6.99. The lady was not willing to allow me to make changes to my order while she haven't even made it yet.Then she said I could cancel the order but had no knowledge of how to cancel the order through the app. Then when I asked to speak to a manager she said she was going to call the police on me for giving her a hard time. I am very disappointed and offended by this type of customer service and really think it was totally understand necessary. I would not recommend going to this location if you want to use the app.

Atmosphere: 1

Food: 5

Service: 1

Been here dozens of times over the years and it's mostly good. Not perfect, but nothing to cry about.

Atmosphere: 5

Food: 5

Service: 5

Been here dozens of times over the years and it's mostly good. Not perfect, but nothing to cry about.

Atmosphere: 5

Food: 5

Service: 5

Been here dozens of times over the years and it's mostly good. Not perfect, but nothing to cry about.

This subway has no stylus on their cc machine so it won’t allow me to press the tip amount, after watching me place cash in the tip jar, the worker then took her stylus and tipped herself $7 after I asked her to hit $0 on the machine. I asked for extra ingredients on my sandwich which I was more than willing to pay for, and after informing me she’ll charge me for it, did not even give me the correct amount. I asked for double meatballs, she gave me two extra and charged me for the full extra amount. When I mentioned it to the worker that A) I did not get the extra, and B) she chose her own tip, she blamed me saying I shouldn’t have been “monkeying” with it, though I hadn’t yet touched the machine. The employee showed no emotion one way or another about the situation and I left very displeased. I’ll continue driving out of my way to mountlake terrace or Lynnwood before I ever recommend/come back to this location.

Atmosphere: 1

Food: 1

Service: 1

One of the most “sub” par sandwiches I ever had. Tomatoes were soggy and the green peppers were old and yellow. Save your money.

The food was edible, but they didn't include the chips we ordered, one sandwich had cheese (and shouldn't have), and they're not going to win a spelling bee anytime soon....

Atmosphere: 3

Food: 3

Service: 2

Only one employee he needed help.

Atmosphere: 3

Food: 5

Service: 3

I ordered two No. 10 meals, but the clerk couldn’t speak English and he heard it as tuna. I told him he made a mistake, and he said I ordered two tuna.

Atmosphere: 2

Food: 3

Service: 1

Cancelled my order after saying it was almost complete, right before I arrived. Terrible service, I cannot believe they cancelled whilst I was pulling in and would not take my order

Cancelled my order after saying it was almost complete, right before I arrived. Terrible service, I cannot believe they cancelled whilst I was pulling in and would not take my order

Worst customer service. I’ve ordered many times online and every time I go to pick it up the girl working is rude and always forgets at least one thing from my order. When I bring it up to them they are rude. Definitely need to work on their customer service especially when they are at fault.

Online order 4 subs, 2 of witch were chicken bacon ranch and came with no bacon or ranch ??‍♂️