Chipotle Mexican Grill
10427 Gravelly Lake Dr SW, Lakewood
(253) 582-0168
Recent Reviews
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Can you imagine paying full price for a food with 6 small pieces of steak in it. I asked if that was even a full scoop (since the steak container was OBVIOUSLY EMPTY) & the lady said yes. It's not like I haven't eaten here before.... just disappointed how I was charged for a food with barely any meat in it. I work hard to earn my money and this is not worth it.. I wish I cancelled the order and left but I was with my son who wanted to eat his quesadilla & chips.. so 🤷♀️
Atmosphere: 1
Food: 1
Service: 1
Love Chipotle and I know times are tough, but geez. Bowl only 3/4 full and a large chips and queso (over $10) and you don't even get half a bag of chips?
I'll skip this restaurant next time
Portion size is ridiculous. I have small hands and the entire burrito could fit into my palm
Atmosphere: 4
Food: 2
Service: 2
It'd be nice if yall would stop serving chips like you're working at lays. Bag half full and always stale.
Atmosphere: 3
Food: 3
Service: 4
Very Nice.
Atmosphere: 5
Food: 5
Service: 5
I just walked into Chipotle to grab some food, and right away I was hit with the most unfriendly, dismissive energy from the staff. No greeting, no courtesy — just straight-up attitude like I was inconveniencing them by even being there. The whole team looked annoyed before I even said a word, and it only got worse from there.
When I politely asked for fresh lettuce — because the stuff they had out was soggy and gross — they acted like I was asking for the world. Eye rolls, sighs, and straight-up hostility over something that should be standard. I wasn’t being rude, just asking for food I’m paying for to be fresh, and instead I got treated like a problem.
I felt completely rushed, like they just wanted me to shut up, take whatever they slapped in the bowl, and leave. No professionalism, no respect — just cold, passive-aggressive service that left me feeling disrespected and angry.
Honestly, I’ve never experienced that level of rudeness in a fast-casual place. If that’s how they treat paying customers, I won’t be going back.
Atmosphere: 1
Food: 1
Service: 1
Amazing
Atmosphere: 5
Food: 5
Service: 5
I ordered crispy corn tortillas and they gave me flour. I don't eat gluten...
Food: 3
Inflation...
Atmosphere: 5
Food: 4
Service: 4
Fast and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I missed this place. Been a few years.
Atmosphere: 4
Food: 5
Service: 5
This place was super busy but even with every seat full and a line to the door every employee had a smile and were super friendly. The food was fresh and delicious thx to the team for having that white glove customer service.
Atmosphere: 5
Food: 5
Service: 5
Food was fresh and sooo good. Got the chicken bowl. Portion size was more than 2 meals for me. Couldn't ask for better! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Much is to be desired, small portions and long lines, not too outstanding yet it is still an okay choice to eat
Atmosphere: 4
Food: 2
Service: 3
Everytime i get my burrito from here it’s cold. No wonder so many people get sick from eating here.
Atmosphere: 1
Food: 1
Service: 1
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