I’ve went through the drive thru the past two nights about 0930ish and the customer service has been phenomenal! Very friendly and professional. The spicy chicken deluxe sandwich is delicious. Idk what has changed recently that the customer service is so good but I hope they keep it up!
John Mccafferty
Ordered bacon double QTR pounder, staff apparently can't read because I got a regular QTR pounder. There was no bacon and it wasn't a double. Literally missing the first 2 words on the ticket that the staff is supposed to use to know what to make. Not the first tine this has happened. This happens too many times for it to be a mistake.
John Moore
Great off the freeway
Atmosphere: 3
Food: 4
Service: 4
Derek Davila
No onions means no onions....now I burp and burp
Atmosphere: 3
Service: 2
Krystal Branum
Friendly and attentive staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Mcdouble, Dr Pepper, Double Quarter Pounder with Cheese, Quarter Pounder Hamburger
Derrick
Worst McDonald’s ever always getting orders wrong waiting 20+ mins to get food never again and
Atmosphere: 1
Food: 1
Service: 1
Mark
This McDonald's is about as average as most. The lady with pink hair seemed pretty done.
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: French Fries
Jt Young
I don’t care how close I am to this I’m going to the one in DuPont every time ?
Atmosphere: 1
Food: 1
Service: 1
Charlie Lozano
Food is delicious at this McDonald'
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: French Fries
Jacob Sawyer
Came through Saturday morning 3-17-24 around 7:15am, ordered a sausage egg and cheese bagel sandwich with no breakfast sauce in the drive thru. Got to my destination about 15 minutes down the road to find a sandwich that had the sausage patty removed a piece of cheese that looked like it had been spit on with the breakfast sauce oozing out of the entire sandwich. The drive thru person was smirking when he passed it to me through the window. $6 sandwich I threw away isn't the end of the world to me, but this McDonald's should probably check their cameras to see what's going here before their employees make someone sick from messing with customers food. A lot of bad reviews regarding the food, probably not a coincidence.
Would love to be able to give better rating but some of the staff here are out right disrespectful, discriminate against those with disabilities such as autism and refuse to give customers items they have already paid for that were not given when they were handed their order. I have never had such a terrible interaction with someone who is supposed to be a manager but cannot seem to figure out how to speak to other in a respectful manner, handle issues with customers appropriately or how to deal with someone with a disability without discrimiating against them for things they cannot control. Good was just sitting in the warmer for 5+ minutes before having to ASK about our order. We have been to this establishment many times and this was by far the worst service we have ever received. If you have a disability I highly recommend not going to this location as you are likely to be discrimiating against and be told they won't give you the rest of your order but just refund you. Was refused information on how to contact general or district manager or be given the name of the "manager" who was discrimiating against me for my disability. Our food was FAR from fresh when we did finally receive it but just left after receiving the remaining items due to how we were treated by this so called "manager".
Atmosphere: 2
Food: 4
Service: 1
Dionysius Hubbard
They messed my order
Atmosphere: 2
Food: 2
Service: 2
BikerMike
Absolutely terrible area, and average McD's food, but the service is always good here. The restaurant can't do anything about the area. However everything within their control is more than satisfactory.
Atmosphere: 4
Food: 3
Service: 5
W. White
Good place to stop for hot coffee while driving.
Atmosphere: 5
Food: 5
Service: 5
Marina Garrett
This is the worst McDonalds I have ever been to. The person at the window somehow didn’t enter our order and had to re-do it and then it took literally 20 minutes for them to get us the very simple order of 2 double cheese burgers. NOT FAST! They are inept.
I’ve went through the drive thru the past two nights about 0930ish and the customer service has been phenomenal! Very friendly and professional. The spicy chicken deluxe sandwich is delicious. Idk what has changed recently that the customer service is so good but I hope they keep it up!
Ordered bacon double QTR pounder, staff apparently can't read because I got a regular QTR pounder. There was no bacon and it wasn't a double. Literally missing the first 2 words on the ticket that the staff is supposed to use to know what to make. Not the first tine this has happened. This happens too many times for it to be a mistake.
Great off the freeway
Atmosphere: 3
Food: 4
Service: 4
No onions means no onions....now I burp and burp
Atmosphere: 3
Service: 2
Friendly and attentive staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Mcdouble, Dr Pepper, Double Quarter Pounder with Cheese, Quarter Pounder Hamburger
Worst McDonald’s ever always getting orders wrong waiting 20+ mins to get food never again and
Atmosphere: 1
Food: 1
Service: 1
This McDonald's is about as average as most. The lady with pink hair seemed pretty done.
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: French Fries
I don’t care how close I am to this I’m going to the one in DuPont every time ?
Atmosphere: 1
Food: 1
Service: 1
Food is delicious at this McDonald'
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: French Fries
Came through Saturday morning 3-17-24 around 7:15am, ordered a sausage egg and cheese bagel sandwich with no breakfast sauce in the drive thru. Got to my destination about 15 minutes down the road to find a sandwich that had the sausage patty removed a piece of cheese that looked like it had been spit on with the breakfast sauce oozing out of the entire sandwich. The drive thru person was smirking when he passed it to me through the window. $6 sandwich I threw away isn't the end of the world to me, but this McDonald's should probably check their cameras to see what's going here before their employees make someone sick from messing with customers food. A lot of bad reviews regarding the food, probably not a coincidence.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Would love to be able to give better rating but some of the staff here are out right disrespectful, discriminate against those with disabilities such as autism and refuse to give customers items they have already paid for that were not given when they were handed their order. I have never had such a terrible interaction with someone who is supposed to be a manager but cannot seem to figure out how to speak to other in a respectful manner, handle issues with customers appropriately or how to deal with someone with a disability without discrimiating against them for things they cannot control. Good was just sitting in the warmer for 5+ minutes before having to ASK about our order. We have been to this establishment many times and this was by far the worst service we have ever received. If you have a disability I highly recommend not going to this location as you are likely to be discrimiating against and be told they won't give you the rest of your order but just refund you. Was refused information on how to contact general or district manager or be given the name of the "manager" who was discrimiating against me for my disability. Our food was FAR from fresh when we did finally receive it but just left after receiving the remaining items due to how we were treated by this so called "manager".
Atmosphere: 2
Food: 4
Service: 1
They messed my order
Atmosphere: 2
Food: 2
Service: 2
Absolutely terrible area, and average McD's food, but the service is always good here. The restaurant can't do anything about the area. However everything within their control is more than satisfactory.
Atmosphere: 4
Food: 3
Service: 5
Good place to stop for hot coffee while driving.
Atmosphere: 5
Food: 5
Service: 5
This is the worst McDonalds I have ever been to. The person at the window somehow didn’t enter our order and had to re-do it and then it took literally 20 minutes for them to get us the very simple order of 2 double cheese burgers. NOT FAST! They are inept.