Its Tuesday evening today and i visited with my daughter…girl who is working here is extremely rude…this location is close to my house and my kids and me kove subway…i think we need to go somewhere else…….no napkins…no customer service…i wanted to try new footlong nachos,i asked for grilled chicken instead of Roti chicken…she refused to give me that chicken and wasted owner’s pack of chips that she already opened in hurry….she was so mean when i visited last time also….i was looking at menu to order something for me but she said”how many sandwiches?” I said just one then i saw nachos and i said i will take nachos she said so rudely”so u have 2”….i mean its so rude…there was not any line up if she was in hurry…i suggest owner to give her some etiquettes to deal with customers…thank you!
Maiah Henderson
I’m extremely disappointed with the service at the Lynden Subway. My grandmother recently went there with my children and tried to use a coupon I had given her. When she presented it, the cashier was incredibly rude, loudly stating that they don’t accept coupons. Both my 14- and 8-year-old told me how uncomfortable they felt witnessing the cashier’s disrespectful attitude toward their elderly great-grandmother. My grandmother was left embarrassed, especially with others waiting in line.
Not everyone is tech-savvy—she doesn’t download apps because she doesn’t know how to use them. The cashier could have simply explained the policy politely instead of being dismissive. This kind of treatment is unacceptable. We will not be returning to the Lynden Subway. Customer service goes a long way, and they clearly need to do better.
Sophia Bibi
PLEASE CHANGE GLOVES between sandwiches. Some of us dont eat pork and when they make sandwich with ham or bacon..gloves not changed..contamination...they continue making for another customer and checking out with gloves on. I stop eating subway becoz of this.
Danielle Ingham
The service has really declined here in the past few years.
Atmosphere: 3
Food: 3
Service: 3
Srushti Sharma
One of the worst subways I have been to, the staff is rude, unhygienic, impolite. First they are so stingy with everything, if you ask them to something a little extra they will give you looks and even argue saying we can’t do that, didn’t see them wearing gloves while making the Sub, and just overall poor customer service. Avoid getting your subs from here, go to any other outlet where the staff is good.
Atmosphere: 1
Food: 1
Service: 1
CreamOfEggnog
Never really had an issue getting a sandwich here. I would just recommend that if you see a line inside chances are there is only one person who is making the food and it might take a little bit of time to order.
Atmosphere: 5
Food: 5
Service: 5
WhiteEggnog
Never really had an issue getting a sandwich here. I would just recommend that if you see a line inside chances are there is only one person who is making the food and it might take a little bit of time to order.
Po Izzy
Ok, to be clear, I've been going to this shop on the guide for a couple years and haven't had any issues until recently. The ease of ordering on the app and then just picking up the sandwich inside is awesome. Food has always been good, but the issue im having is that it seems the new hires arent reading the orders correctly. Don't know if its the training or just the new hires that dont care, but when i order double meat, and pay for double meat, all the newbies don't know what that option is. No issues with all the regular staff that have been there a while.This is the second time the sandwich is pretty light. I went in today and the sandwich wasn't done and when i asked her if there was double meat, she was clueless and read the ticket, and then asked me if i just wanted the #8 garlic with double bacon or double chicken or both. I wanted to say well what I ordered and paid for, but kindly replied both, as i wondered if the ticket wasn't clear.Guess it's hard to find good help these days?
Atmosphere: 5
Food: 4
Service: 2
Vania Bowman
The food was good but they didn't have the keto bread and also were out of onions
Atmosphere: 4
Food: 5
Service: 5
Vania Soto
The food was good but they didn't have the keto bread and also were out of
Really great experience at this location! Great happy helpful employee! Made sandwichs perfect! Positive working attitude! Left her a good tip! Will be returning soon! Thanks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Z pLant
Food is pretty decent as fast food goes except no love put into making sandwiches just threw ingredients on barely giving me time to tell them what I wanted on my sandwich like it was a hassle or something wasn't even anyone else in the
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Steak
Kayley McCaffery
Prices just keep going up but still decent
Atmosphere: 3
Food: 3
Service: 4
Pamela Fisher
Had the worst customer service experience there last night. I came into minutes before close which I didn't know it closed at 6. I was behind 2 gentleman. The last was so nice to the 2 men before me but the minute I was served she scowled at me and was told several times that she was closing and was just enraged the whole time. She even hit the buttons on her til in pure anger. If that's how you treat your customers im never coming back there again.
Its Tuesday evening today and i visited with my daughter…girl who is working here is extremely rude…this location is close to my house and my kids and me kove subway…i think we need to go somewhere else…….no napkins…no customer service…i wanted to try new footlong nachos,i asked for grilled chicken instead of Roti chicken…she refused to give me that chicken and wasted owner’s pack of chips that she already opened in hurry….she was so mean when i visited last time also….i was looking at menu to order something for me but she said”how many sandwiches?” I said just one then i saw nachos and i said i will take nachos she said so rudely”so u have 2”….i mean its so rude…there was not any line up if she was in hurry…i suggest owner to give her some etiquettes to deal with customers…thank you!
I’m extremely disappointed with the service at the Lynden Subway. My grandmother recently went there with my children and tried to use a coupon I had given her. When she presented it, the cashier was incredibly rude, loudly stating that they don’t accept coupons. Both my 14- and 8-year-old told me how uncomfortable they felt witnessing the cashier’s disrespectful attitude toward their elderly great-grandmother. My grandmother was left embarrassed, especially with others waiting in line.
Not everyone is tech-savvy—she doesn’t download apps because she doesn’t know how to use them. The cashier could have simply explained the policy politely instead of being dismissive. This kind of treatment is unacceptable. We will not be returning to the Lynden Subway. Customer service goes a long way, and they clearly need to do better.
PLEASE CHANGE GLOVES between sandwiches. Some of us dont eat pork and when they make sandwich with ham or bacon..gloves not changed..contamination...they continue making for another customer and checking out with gloves on. I stop eating subway becoz of this.
The service has really declined here in the past few years.
Atmosphere: 3
Food: 3
Service: 3
One of the worst subways I have been to, the staff is rude, unhygienic, impolite. First they are so stingy with everything, if you ask them to something a little extra they will give you looks and even argue saying we can’t do that, didn’t see them wearing gloves while making the Sub, and just overall poor customer service. Avoid getting your subs from here, go to any other outlet where the staff is good.
Atmosphere: 1
Food: 1
Service: 1
Never really had an issue getting a sandwich here. I would just recommend that if you see a line inside chances are there is only one person who is making the food and it might take a little bit of time to order.
Atmosphere: 5
Food: 5
Service: 5
Never really had an issue getting a sandwich here. I would just recommend that if you see a line inside chances are there is only one person who is making the food and it might take a little bit of time to order.
Ok, to be clear, I've been going to this shop on the guide for a couple years and haven't had any issues until recently. The ease of ordering on the app and then just picking up the sandwich inside is awesome. Food has always been good, but the issue im having is that it seems the new hires arent reading the orders correctly. Don't know if its the training or just the new hires that dont care, but when i order double meat, and pay for double meat, all the newbies don't know what that option is. No issues with all the regular staff that have been there a while.This is the second time the sandwich is pretty light. I went in today and the sandwich wasn't done and when i asked her if there was double meat, she was clueless and read the ticket, and then asked me if i just wanted the #8 garlic with double bacon or double chicken or both. I wanted to say well what I ordered and paid for, but kindly replied both, as i wondered if the ticket wasn't clear.Guess it's hard to find good help these days?
Atmosphere: 5
Food: 4
Service: 2
The food was good but they didn't have the keto bread and also were out of onions
Atmosphere: 4
Food: 5
Service: 5
The food was good but they didn't have the keto bread and also were out of
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Always fresh and delicious!
Atmosphere: 5
Food: 5
Service: 5
Really great experience at this location! Great happy helpful employee! Made sandwichs perfect! Positive working attitude! Left her a good tip! Will be returning soon! Thanks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Food is pretty decent as fast food goes except no love put into making sandwiches just threw ingredients on barely giving me time to tell them what I wanted on my sandwich like it was a hassle or something wasn't even anyone else in the
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Steak
Prices just keep going up but still decent
Atmosphere: 3
Food: 3
Service: 4
Had the worst customer service experience there last night. I came into minutes before close which I didn't know it closed at 6. I was behind 2 gentleman. The last was so nice to the 2 men before me but the minute I was served she scowled at me and was told several times that she was closing and was just enraged the whole time. She even hit the buttons on her til in pure anger. If that's how you treat your customers im never coming back there again.
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