Baskin-Robbins

4615 196th St SW Ste #142, Lynnwood
(425) 776-8823

Recent Reviews

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Paul Barbée

Many people like ice cream. They sell it here. The business is in a shopping center. There is a large parking lot in front.

Moses Kim

Went there 10 minutes before close and they had the open light off already. There was a line and the girls refused to make anything besides scoops of ice cream. Wouldn't even put sprinkles on top of the children in front of us. Horrible customer service and lack of work ethics.

Mae Golds

The ice cream is really nostalgic for me, especially the cookie dough flavor. It wasn’t in the main tubs but they were selling quarts of it so I purchased one and asked the employee, Sara(h), if I could have a cone of it. She was super happy to get me all set up and honestly had a really great attitude about it. She had me grinning the whole time. There were also some really loud and obnoxious customers before us and the two employees, including her, were super patient and friendly to them. So happy to see someone putting in effort to give good customer service. ❤️

Sarah Hollingsworth

I don't write reviews and I am sad to write this one. But, I do have to say there were two workers, one male and one female both in their late teens/early twenties(?). The first thing we saw when we walked in was the gal looked at us, whispered something to the guy and laughed. The rest of the time she ignored us or sneered at us. But the male worker was very professional and did a great job answering our questions, taking our order, and making my drink in a timely manner. It might be my imagination, but it seemed he too was a bit uneasy with her attitude toward us. Perhaps she had a bad day? Other than that, the place was clean and there was a great selection.

Jenn C

Kids of course love all sugar. But for me sprinkles tasted chemically or stale, but the place was clean and employees were wonderful.

Tracy Beach

Scoops were huge. Service was solid. It's ice cream.

Chikki Ram

Yummy 🤤

nina leckenby

Was really craving a hot fudge sundae so my boyfriend was nice and took me here it was only 9:25 and they had already shut done all hot toppings and wouldn't provide any 😔 ...

jeremiah smith

Love it 😀! Awesome!

Elizabeth

I saw one of your employees smoking cigarettes in her car and then throwing them out on the ground. Smoking cigarettes in her car is perfectly legal, but I object to her throwing her cigarette butts on the ground

Jami Roberts

Yay I made it in before closing and was greeted by two happy employees. I was served by Gracie & Truth who were super friendly and willing to introduce me to a new ‘Banana’ flavor. They didn’t mind offering to pack a quart of my favorite Pistachio Almond but I went home with two pre packs and a double waffle cone! I love seeing good customer service in young kids! These kids made me feel comfortable even with how late it was at the Lynnwood location. I’ll be back maybe for a cute clown cone too! Glad to see them back!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Clown Cone, Jamoca Almond Fudge, Pistachio Almod

Samantha Politano

The two people working this evening were so sweet!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Jamoca Almond Fudge

Rachel Semanate

Pre-ordered a mud pie for a birthday. The ONE thing I asked for was to use whipped cream instead of that gross white frosting to pipe the top with. Guess what the one thing the did wrong was? The reason I made the request is because the first time I ordered one, I discovered this location makes it not according to the B&R description but with that nasty frosting. Ok, lesson learned. A simple request next time should remedy that, right? Nope. Guess not.

Lloyd Thomas

Very nice and smooth

Atmosphere: 5

Food: 5

Service: 5

Hena Parveen

We ordered an ice cream cake for a birthday celebration last week. I called the store a couple of hours in advance to confirm that my cake would be ready and informed them of my pick-up time at 4 PM. When I arrived to pick up the cake, I was in a rush and only managed a quick glance at it. Since it matched the design my husband had ordered, I assumed it was the correct cake. I did notice immediately that it didn't look as neat and beautiful as the stock image had shown, and some parts were already melting when they placed it in the case. When I got home and unboxed the cake, I realized it wasn't mine; the birthday message was addressed to someone else. I contacted the store, and they confirmed they had my cake. They said that if I had not eaten the cake, I should bring it back, and they would give me the correct one. I took the first cake back and exchanged it for mine. I was in disbelief that they would take a cake back that had been to someone's home and provide it to another customer. Due to time constraints, I had no choice but to use the cake from this store at the birthday party, but I will never order from them again because of their unhygienic and unsafe actions.

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