I didn’t visit this store for a while because of inconvenient in and out. Yesterday, I stopped by for a b-day drink. Ellen got my order and she is the best who I have ever seen at Starbucks stores. She is really nice, energetic and made people smile. She draw several flowers with ‘happy birthday’ on the drink cup. I had a lot of bad experiences with unhappy employees but she made me forget the experience.
Calog
Ordered online for my coffee, so i entered and since drink is not yet ready anyway, i wanted to use the bathroom so I ask the code from a guy crew! Immediately he stated you need to purchase before using the bathroom! Common' i would not just barge in using your bathroom if I was not a customer.
Service: 1
Mary L
My favorite place
Atmosphere: 5
Food: 5
Service: 5
Chad Leavitt
It was the best. Like the best ever.
Atmosphere: 5
Food: 5
Service: 5
Steel Etnier
I ordered online and the baristas not only got my orders wrong but they brought them out 27 min late. And they didn't bring out my food. The baristas are more interested in talking to each other then making my food
Atmosphere: 5
Food: 1
Service: 1
Traveling Winelover
The girl that took my order kept paying attention to other things. Repeatedly made mistakes and had to ask multiple times about my order. It wasn't a difficult order. Toast a bagel. Make a frap. I waited as they made multiple drinks for the drive thru and a person inside that ordered after me. I stood at the counter without so much as eye contact for about 5 minutes. Finally a girl came out of the bathroom and began making drinks. First off I did not witness her wash her hands. I finally asked where my drink was. Jocelyn the girl from the bathroom began to make it and asked what size. I told her and she began to tell me the order was put in wrong. I said thats because the other girl was inept. Jocelyn began to make a complete seen refusing to make my order, or my refund, or a manager to call. I asked her to just make my drink she began yelling louder. I told her she was making a scene she then kicked me out and threaten to call police. Because I spoke of her Barista In a negative way. Jocelyn is rude, loud, and is a thief. She did not provide my refund.
Atmosphere: 2
Food: 3
Service: 1
博巴Share
OMG!!! It took 20 minutes to get a regular drip coffee while there was no line. And there was No heads up, No apologies, instead of mad on customer for mentioning the order, this is such unreal customer service.
This is one of the best Starbucks in the area. The workers are always so friendly. The drinks come out fast. The inside ambience is nice. My barista today, Nico, was so friendly. I love coming to the Starbucks!
Robin Nielsen
Miss Laura who was the shift supervisor.!!!
S T
Looks Clean and nice
Diana Bernat
It's not the first time I notice that at this location they do not properly prepare drinks. Like today I ordered Matcha latte, and it came with thick crumbly precipitate and almost tasteless, seems they didn't properly mixed it all together but just poured milk over dry matcha. Unfortunately, this location is worst compared to other nearby.
Xavier Kibuta
I’ve come to this location multiple times and the staff is so focused on being fast they come across as short and rude, and they are not even fast. the employee work area is always in shambles, sometimes I’m concerned that this is the area they are preparing my drinks. This most recent visit I stopped to get a coffee before work and 10 minutes after I left and took my first sip I realized they made the completely wrong latte. I paid extra to add an extra shot, so I did not want to let $7.50 go to waste. I drove back to the store to get the order remade and the staff did not apologize, just took the sticker from my cup and remade the drink without another word. Seems like incorrect orders are a regular occurrence here they forgot how much of an inconvenience mistakes can have on people.
I don't drink Starbucks coffee.
Great coffee.
Atmosphere: 5
Food: 5
Service: 5
Very nice services and great vibe :)
I didn’t visit this store for a while because of inconvenient in and out. Yesterday, I stopped by for a b-day drink. Ellen got my order and she is the best who I have ever seen at Starbucks stores. She is really nice, energetic and made people smile. She draw several flowers with ‘happy birthday’ on the drink cup. I had a lot of bad experiences with unhappy employees but she made me forget the experience.
Ordered online for my coffee, so i entered and since drink is not yet ready anyway, i wanted to use the bathroom so I ask the code from a guy crew! Immediately he stated you need to purchase before using the bathroom! Common' i would not just barge in using your bathroom if I was not a customer.
Service: 1
My favorite place
Atmosphere: 5
Food: 5
Service: 5
It was the best. Like the best ever.
Atmosphere: 5
Food: 5
Service: 5
I ordered online and the baristas not only got my orders wrong but they brought them out 27 min late. And they didn't bring out my food. The baristas are more interested in talking to each other then making my food
Atmosphere: 5
Food: 1
Service: 1
The girl that took my order kept paying attention to other things. Repeatedly made mistakes and had to ask multiple times about my order. It wasn't a difficult order. Toast a bagel. Make a frap. I waited as they made multiple drinks for the drive thru and a person inside that ordered after me. I stood at the counter without so much as eye contact for about 5 minutes. Finally a girl came out of the bathroom and began making drinks. First off I did not witness her wash her hands. I finally asked where my drink was. Jocelyn the girl from the bathroom began to make it and asked what size. I told her and she began to tell me the order was put in wrong. I said thats because the other girl was inept. Jocelyn began to make a complete seen refusing to make my order, or my refund, or a manager to call. I asked her to just make my drink she began yelling louder. I told her she was making a scene she then kicked me out and threaten to call police. Because I spoke of her Barista In a negative way. Jocelyn is rude, loud, and is a thief. She did not provide my refund.
Atmosphere: 2
Food: 3
Service: 1
OMG!!! It took 20 minutes to get a regular drip coffee while there was no line. And there was No heads up, No apologies, instead of mad on customer for mentioning the order, this is such unreal customer service.
Restaurantji Recommends
This is one of the best Starbucks in the area. The workers are always so friendly. The drinks come out fast. The inside ambience is nice. My barista today, Nico, was so friendly. I love coming to the Starbucks!
Miss Laura who was the shift supervisor.!!!
Looks Clean and nice
It's not the first time I notice that at this location they do not properly prepare drinks. Like today I ordered Matcha latte, and it came with thick crumbly precipitate and almost tasteless, seems they didn't properly mixed it all together but just poured milk over dry matcha. Unfortunately, this location is worst compared to other nearby.
I’ve come to this location multiple times and the staff is so focused on being fast they come across as short and rude, and they are not even fast. the employee work area is always in shambles, sometimes I’m concerned that this is the area they are preparing my drinks. This most recent visit I stopped to get a coffee before work and 10 minutes after I left and took my first sip I realized they made the completely wrong latte. I paid extra to add an extra shot, so I did not want to let $7.50 go to waste. I drove back to the store to get the order remade and the staff did not apologize, just took the sticker from my cup and remade the drink without another word. Seems like incorrect orders are a regular occurrence here they forgot how much of an inconvenience mistakes can have on people.
Service: 1
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