Would put zero stars if I could. Placed an order on the app to have it be canceled with no funds returned at 8:15pm. Called the store to have someone answer to then tell me they’re closed. Asking why when they’ve always been open until 9pm I was hung up on. I got out of my car to walk inside the restaurant WITH AN OPEN SIGN ON AND DOORS UNLOCKED to be told she already put everything away, therefore will not help me when clearly they were open and just did not want to make sandwiches and do their job as every platform states they’re open and their app even allowed me to place a pick up order because they close at 9pm. When asking for contact information of a superior to be in contact with I was told she doesn’t work there and doesn’t have any information. Will never be placing an order here again. Worst customer service I’ve experienced in a long time
Atmosphere: 1
Food: 1
Service: 1
Tom
Bad managenent. Closed 40 mins early on a Saturday night. No explanation given.
Arjin Combs
Does not follow own hours posted on the door. Will be calling corporate.
Atmosphere: 1
Food: 1
Service: 1
naya maik
Disgusting!! I got a hair in my food and they refused to give me my money back, they only wanted to offer me another sandwich ?
Atmosphere: 1
Food: 1
Service: 1
Makyna Lancaster
Went here and they literally only put 2 slices of meat. I didn’t realize because they had the window where you watch them put the meat on the sandwich blocked. Then other toppings were put on top so I didnt notice until I got home. Kinda disappointed. Anyways not the best experience I’d rather go to a different location
Food: 1
Service: 3
Reetu Bhagat
I took chicken teriyaki Sandwich, it was well cooked and loaded with vegetables. I had very good experience with this store. Store ambiance was cozy and employee was giving good customer service.
Atmosphere: 5
Food: 5
Service: 5
Bev Brown
At about 2:30pm I went in to order, 1 employee. It was not at all busy.I ordered a chicken /bacon ranch ft long. I get home, the bread was so hard could hardly eat it....what happened to the FRESH bread. This one had to have been there all morning/afternoon. The worse I have ever had from there.... that bread should have been tossed.
Akc english bulldogs Akc French bulldogs
1. Watch guy sneeze all over ( didn’t cover mouth2. Used dirty gloves ( touched everything then returned to my sandwich) had to tell him to change them3. He dropped a cup on floor and handed it to customer4. When making sandwich, he slaps two tomato’s on when it needs to 4 on foot long , he piles everything in middle vs spreading out. He clumped mayo on . Then wiped the mayo knife off “ on top of my sandwich which I have to hold .5. He talked the whole time in ear pc while helping me.40 bucks for 3 sloppy sandwichesCrappy serviceThere are standards . At least provide them ! I once was sandwhich artist myself long ago . So I know this service and how he made it was lacking .. especially using contaminated gloves.
Food: 1
Service: 1
Ghofraan Khileefah
I was waiting my order for 1 hour
Service: 1
Marian De Jesus
Check your sandwich before taking a bite out of it. My toddler was about to eat this half glad she noticed it before taking a bite.
Got a pickup order and half way through my sandwich and I just found a small piece of metal in my sandwich after biting on it and having it stab the roof of mouth. ABSOLUTELY DO NOT EAT HERE. I’m beyond disgusted and cannot believe this happened. This subway is a genuine health hazard.
Atmosphere: 1
Food: 1
Service: 1
britney king
Gave me food with mold all over the bread. And wouldn’t answer the phone when I called to let them know. They are open and taking orders.
Atmosphere: 1
Food: 1
Service: 1
Alexander Salamanca
I'm left thinking that the Marysville subways are the worst in this place, bad service and all.
Atmosphere: 1
Food: 1
Service: 1
steve long II
Very slow
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Sandwich
XOFOSE
The guy behind the counter was extremely rude and the lettuce was brown and slimy the spinach was completely
Would put zero stars if I could. Placed an order on the app to have it be canceled with no funds returned at 8:15pm. Called the store to have someone answer to then tell me they’re closed. Asking why when they’ve always been open until 9pm I was hung up on. I got out of my car to walk inside the restaurant WITH AN OPEN SIGN ON AND DOORS UNLOCKED to be told she already put everything away, therefore will not help me when clearly they were open and just did not want to make sandwiches and do their job as every platform states they’re open and their app even allowed me to place a pick up order because they close at 9pm. When asking for contact information of a superior to be in contact with I was told she doesn’t work there and doesn’t have any information. Will never be placing an order here again. Worst customer service I’ve experienced in a long time
Atmosphere: 1
Food: 1
Service: 1
Bad managenent. Closed 40 mins early on a Saturday night. No explanation given.
Does not follow own hours posted on the door. Will be calling corporate.
Atmosphere: 1
Food: 1
Service: 1
Disgusting!! I got a hair in my food and they refused to give me my money back, they only wanted to offer me another sandwich ?
Atmosphere: 1
Food: 1
Service: 1
Went here and they literally only put 2 slices of meat. I didn’t realize because they had the window where you watch them put the meat on the sandwich blocked. Then other toppings were put on top so I didnt notice until I got home. Kinda disappointed. Anyways not the best experience I’d rather go to a different location
Food: 1
Service: 3
I took chicken teriyaki Sandwich, it was well cooked and loaded with vegetables. I had very good experience with this store. Store ambiance was cozy and employee was giving good customer service.
Atmosphere: 5
Food: 5
Service: 5
At about 2:30pm I went in to order, 1 employee. It was not at all busy.I ordered a chicken /bacon ranch ft long. I get home, the bread was so hard could hardly eat it....what happened to the FRESH bread. This one had to have been there all morning/afternoon. The worse I have ever had from there.... that bread should have been tossed.
1. Watch guy sneeze all over ( didn’t cover mouth2. Used dirty gloves ( touched everything then returned to my sandwich) had to tell him to change them3. He dropped a cup on floor and handed it to customer4. When making sandwich, he slaps two tomato’s on when it needs to 4 on foot long , he piles everything in middle vs spreading out. He clumped mayo on . Then wiped the mayo knife off “ on top of my sandwich which I have to hold .5. He talked the whole time in ear pc while helping me.40 bucks for 3 sloppy sandwichesCrappy serviceThere are standards . At least provide them ! I once was sandwhich artist myself long ago . So I know this service and how he made it was lacking .. especially using contaminated gloves.
Food: 1
Service: 1
I was waiting my order for 1 hour
Service: 1
Check your sandwich before taking a bite out of it. My toddler was about to eat this half glad she noticed it before taking a bite.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Got a pickup order and half way through my sandwich and I just found a small piece of metal in my sandwich after biting on it and having it stab the roof of mouth. ABSOLUTELY DO NOT EAT HERE. I’m beyond disgusted and cannot believe this happened. This subway is a genuine health hazard.
Atmosphere: 1
Food: 1
Service: 1
Gave me food with mold all over the bread. And wouldn’t answer the phone when I called to let them know. They are open and taking orders.
Atmosphere: 1
Food: 1
Service: 1
I'm left thinking that the Marysville subways are the worst in this place, bad service and all.
Atmosphere: 1
Food: 1
Service: 1
Very slow
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Sandwich
The guy behind the counter was extremely rude and the lettuce was brown and slimy the spinach was completely
Atmosphere: 1
Food: 1
Service: 1
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