Found this gem after striking out at Met Market on something for lunch. Fries are thick and amazingly seasoned, although most important is gluten free. Fries are their only fried item. I got their cheeseburger and it was delicious. They have covered tables and offer ciders on tap plus an extensive bottle menu from small and local companies.Dietary restrictions: Gluten free fries and buns.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Sub GF & Vegan Bun
Julie Shaffer
The food was okay but the customer service was out of this world. Thank you to the two J's: Jeremy and Jeanne and the women from the garden: Eden. All three of you represented Hap's as a team with teamwork and care for this customer. The 5-stars are for the people only. Great job! Keep shining!
Atmosphere: 4
Food: 3
Service: 5
Guy Horcasitas
I was really happy with this burger. I'm a huge fan of In n Out, and this place is my new favorite burger. ? 5 stars.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hap Burger, French Fries
Ron Klock
How often do you get to eat in a 76 gas station? I ordered the Hap burger 2x meat, fries, and a draft beer. The burger was made special by the Hap sauce. It is close to a blooming onion sauce - mayo and cyan. The fries had a light coating of seasoning and were delicious. The food came out quickly, and hot. The micro brewery beer was icy cold. On top of the great food, the staff was super friendly and helpful. The business appearance looks a little funky, but they are doing something special there. If you are looking for a great burger and beer, its the place to go.
Atmosphere: 5
Food: 5
Service: 5
Dave T
Update: The management is awesome! We emailed back and forth about the below and other things that I observed. The salt was a change in ingredient types which is being addressed. The employees don't see how much you tip so that's a non-issue. Please keep tipping, they deserve it. I'm really happy to see that they care about the restaurant! The GM was able to address everything that I emailed. I'll be a loyal customer for sure! 5 stars after my next visit as long as the salt issue is fixed!Original Review:This has been my go-to favorite burger place for the last 3 years, but I’ve been disappointed the last two times (orders were to-go). Normally, the food is fantastic. The burgers were juicy, the fries were crispy, and the shakes were outstanding.After a Jan visit, the burger and fries were extremely over salted to the point that I tossed them in the trash after a few bites. I thought that it was a one-off, so I waited a month due to being upset about the waste of money and visited again this month (Feb). I had the exact same issue, but it was even worse! I was absolutely disgusted. I couldn’t even get down the first bite of the burger. It was like someone smeared salt across the burger and the fries were coated with salt (no house seasoning). I of course tossed all of it in the trash and went out to eat some place else.I’m not sure what’s going on. I believe that either an employee is new and hasn’t been trained properly or someone is doing this on purpose. Maybe it's tip based. I do tip but it's not to the level of having a waiter. This is a fast food place not a sit down dining experience. There is no way in the world that anyone would salt their personal food to this level. I hope that someone investigates this before customers slowly start disappearing. The owners aren’t going to understand why customers aren't returning. I’m assuming that most people won’t speak up since it’s a fast-food burger place. I’m writing this to save the restaurant not hurt it. I hope them the best and wish that someone would get to the bottom of it before it's too late.
Atmosphere: 5
Food: 3
Service: 5
Shaggy Canadian (LizardKing)
Great vegetarian option here. The vegan burger is great. I get it with a slice of cheese. The fries are also really good.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burgers and Fries with Special Sauce, Single with Fries and Strawberry Shake
Katie Graham
Not the first time this has happened but it is the longest I had to wait while they worked on a large order.I placed an order two hours in advance and still had to wait almost 30min for our order and it was still incorrect. Bummer too because the food is so good but they seem to take no more than they can handle, for take out they are certainly unreliable with timing. Someone said "they just had an order for 150 fries and burgers come in" while I understand that is a lot to take on, I'm not sure why my order placed well in advanced was subject to being postponed if an order "just came in". That being said, I feel for restaurants and staff that take on Uber, DoorDash or their own take out and have customers walking in as the kitchen staff can greatly fall behind and make mistakes such as happened today. If you are in need of something punctual I'm not sure this is the spot for you as they are a small team that get a lot of outside orders along with in person and there doesn't seem to be the space to fulfill all of them
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Hap Burger, Chicken Sandwich
Oriana Vik
These fries have just a hint of garlic. So so delicious!! Juicy burger with crunchy fried onions....best burger I've had in a while. Would happily visit again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hap Burger
Rhian Tisdale
This place is absolutely amazing. Great quality of food every time I come here.
Our favorite place to get burgers (meat is grass fed), fries and shakes. The Hap's burger and the fries with their house seasoning is delicious!
Joseph Shao
Best burger on Mercer Island? There must not be a lot of options, cause the burger was tremendously mediocre.
Food: 3
Service: 4
Recommended dishes: The Hap Burger
Sean Quinn
Really great food that’s high quality. Nice staff, good places to sit and eat indoor and outdoor. Only thing is it’s really expensive and the portions don’t necessarily match the price in my opinion (the shakes in particular). Still, best burger you can get on the island BY FAR.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: The Hap Burger
Alexander Vrsek
Amazing, simply amazing burger, great fries and jones soda on tap! Fantastic!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Hap Burger
Jaxon Jones
Went for dinner on a Friday. It was pretty busy, but service was relatively quick. I was able to try several menu items. Here are my individual reviews.Hatch Chile Sandwich - 5/10. Good concept but not a ton of flavorBLT - 5/10. Standard BLTFries - 7/10 (garlic aioli sauce - 8/10). Good seasoning on the fries. A little salty.Strawberry Milkshake - 7/10. Simple strawberry shake. I added the malt, and it was good.Overall, it was tasty, but I've had better for the price.
Found this gem after striking out at Met Market on something for lunch. Fries are thick and amazingly seasoned, although most important is gluten free. Fries are their only fried item. I got their cheeseburger and it was delicious. They have covered tables and offer ciders on tap plus an extensive bottle menu from small and local companies.Dietary restrictions: Gluten free fries and buns.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Sub GF & Vegan Bun
The food was okay but the customer service was out of this world. Thank you to the two J's: Jeremy and Jeanne and the women from the garden: Eden. All three of you represented Hap's as a team with teamwork and care for this customer. The 5-stars are for the people only. Great job! Keep shining!
Atmosphere: 4
Food: 3
Service: 5
I was really happy with this burger. I'm a huge fan of In n Out, and this place is my new favorite burger. ? 5 stars.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hap Burger, French Fries
How often do you get to eat in a 76 gas station? I ordered the Hap burger 2x meat, fries, and a draft beer. The burger was made special by the Hap sauce. It is close to a blooming onion sauce - mayo and cyan. The fries had a light coating of seasoning and were delicious. The food came out quickly, and hot. The micro brewery beer was icy cold. On top of the great food, the staff was super friendly and helpful. The business appearance looks a little funky, but they are doing something special there. If you are looking for a great burger and beer, its the place to go.
Atmosphere: 5
Food: 5
Service: 5
Update: The management is awesome! We emailed back and forth about the below and other things that I observed. The salt was a change in ingredient types which is being addressed. The employees don't see how much you tip so that's a non-issue. Please keep tipping, they deserve it. I'm really happy to see that they care about the restaurant! The GM was able to address everything that I emailed. I'll be a loyal customer for sure! 5 stars after my next visit as long as the salt issue is fixed!Original Review:This has been my go-to favorite burger place for the last 3 years, but I’ve been disappointed the last two times (orders were to-go). Normally, the food is fantastic. The burgers were juicy, the fries were crispy, and the shakes were outstanding.After a Jan visit, the burger and fries were extremely over salted to the point that I tossed them in the trash after a few bites. I thought that it was a one-off, so I waited a month due to being upset about the waste of money and visited again this month (Feb). I had the exact same issue, but it was even worse! I was absolutely disgusted. I couldn’t even get down the first bite of the burger. It was like someone smeared salt across the burger and the fries were coated with salt (no house seasoning). I of course tossed all of it in the trash and went out to eat some place else.I’m not sure what’s going on. I believe that either an employee is new and hasn’t been trained properly or someone is doing this on purpose. Maybe it's tip based. I do tip but it's not to the level of having a waiter. This is a fast food place not a sit down dining experience. There is no way in the world that anyone would salt their personal food to this level. I hope that someone investigates this before customers slowly start disappearing. The owners aren’t going to understand why customers aren't returning. I’m assuming that most people won’t speak up since it’s a fast-food burger place. I’m writing this to save the restaurant not hurt it. I hope them the best and wish that someone would get to the bottom of it before it's too late.
Atmosphere: 5
Food: 3
Service: 5
Great vegetarian option here. The vegan burger is great. I get it with a slice of cheese. The fries are also really good.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burgers and Fries with Special Sauce, Single with Fries and Strawberry Shake
Not the first time this has happened but it is the longest I had to wait while they worked on a large order.I placed an order two hours in advance and still had to wait almost 30min for our order and it was still incorrect. Bummer too because the food is so good but they seem to take no more than they can handle, for take out they are certainly unreliable with timing. Someone said "they just had an order for 150 fries and burgers come in" while I understand that is a lot to take on, I'm not sure why my order placed well in advanced was subject to being postponed if an order "just came in". That being said, I feel for restaurants and staff that take on Uber, DoorDash or their own take out and have customers walking in as the kitchen staff can greatly fall behind and make mistakes such as happened today. If you are in need of something punctual I'm not sure this is the spot for you as they are a small team that get a lot of outside orders along with in person and there doesn't seem to be the space to fulfill all of them
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Hap Burger, Chicken Sandwich
These fries have just a hint of garlic. So so delicious!! Juicy burger with crunchy fried onions....best burger I've had in a while. Would happily visit again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hap Burger
This place is absolutely amazing. Great quality of food every time I come here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hap Burger
Gotta stop by. If you're in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hap Burger
Restaurantji Recommends
Our favorite place to get burgers (meat is grass fed), fries and shakes. The Hap's burger and the fries with their house seasoning is delicious!
Best burger on Mercer Island? There must not be a lot of options, cause the burger was tremendously mediocre.
Food: 3
Service: 4
Recommended dishes: The Hap Burger
Really great food that’s high quality. Nice staff, good places to sit and eat indoor and outdoor. Only thing is it’s really expensive and the portions don’t necessarily match the price in my opinion (the shakes in particular). Still, best burger you can get on the island BY FAR.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: The Hap Burger
Amazing, simply amazing burger, great fries and jones soda on tap! Fantastic!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Hap Burger
Went for dinner on a Friday. It was pretty busy, but service was relatively quick. I was able to try several menu items. Here are my individual reviews.Hatch Chile Sandwich - 5/10. Good concept but not a ton of flavorBLT - 5/10. Standard BLTFries - 7/10 (garlic aioli sauce - 8/10). Good seasoning on the fries. A little salty.Strawberry Milkshake - 7/10. Simple strawberry shake. I added the malt, and it was good.Overall, it was tasty, but I've had better for the price.
Atmosphere: 4
Food: 3
Service: 5