Starbucks
7620 SE 27th St, Mercer Island
(206) 275-3115
Recent Reviews
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The drive-thru line was backed up onto the street and didn't move for 3-4 minutes. Parking lot also full. I gave up and went to the mediocre QFC location down the road.
The person who took my order was not very friendly. It seemed like it was the end of his shift.
Atmosphere: 4
Food: 4
Service: 3
Iced green tea. The best.
Atmosphere: 5
Food: 5
Service: 5
I just have to give a shout out to this location. I had the most lovely experience with the barista that rang me up. He explained the rewards points with me that I had and I got to get some really cool merch. That was not the best part though. I was feeling extremely anxious today and he was so kind, genuinely kind and happy to be helping me. It’s rare to find people that are happy with their jobs and engage with customers so effortlessly. I never write reviews but this guy deserves a shout out! Thank you!!!
Atmosphere: 5
Food: 5
Service: 5
Very friendly baristas but they messed up my order. But I didn't realize until after I drove away. 🙃☕️
Atmosphere: 5
Food: 5
Service: 5
Always awesome
Atmosphere: 5
Food: 5
Service: 5
Warm greeting from the employees and they’re always smiling
Atmosphere: 5
Food: 5
Service: 5
Staff are friendly, but the food and drinks are overpriced and they haven't changed their pastry menu in years.
Atmosphere: 5
Food: 3
Service: 5
Trista and Miranda are welcoming attentive and friendly to get help from
Every time I come have to ask them where my drink is 15 mins after I ordered. Incompetence.
Restaurantji Recommends
I don’t like Starbucks or their practices, but the employees here are really great. Larry always remembers my name and my order, and one of the baristas sometimes draws these wonderful messages on my cup. Just really nice folks.
We planned to go in but there was no parking available so we went through the drive-thru. We stopped in as we traveled to Coeur d'Alene from Seattle.
Food: 5
Service: 5
This location has a hard time making their drinks correctly which becomes disappointing time after time. Considering finding a new location.
Atmosphere: 1
Food: 1
Service: 1
I live pretty close to this Starbucks and I really want to love it, but I have to say the in-store experience is consistently frustrating. Whenever I go inside, I end up waiting for 10 to 15 minutes for my drink, which is really annoying. The drive-through is a different story though—it’s fast and efficient! But when I don’t want to wait that long, I usually end up either ordering and going through the drive-through or walking across the street to the other Starbucks, where the service is much quicker. It’s just disappointing that the in-store service is so slow here, considering how close it is to home.
Atmosphere: 5
Food: 5
Service: 1
Pretty place, the only issue its the parking, always full, but the experience was nice.
Atmosphere: 4
Food: 5
Service: 5
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