Starbucks
7620 SE 27th St, Mercer Island
(206) 275-3115
Recent Reviews
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We planned to go in but there was no parking available so we went through the drive-thru. We stopped in as we traveled to Coeur d'Alene from Seattle.
Food: 5
Service: 5
This location has a hard time making their drinks correctly which becomes disappointing time after time. Considering finding a new location.
Atmosphere: 1
Food: 1
Service: 1
I live pretty close to this Starbucks and I really want to love it, but I have to say the in-store experience is consistently frustrating. Whenever I go inside, I end up waiting for 10 to 15 minutes for my drink, which is really annoying. The drive-through is a different story though—it’s fast and efficient! But when I don’t want to wait that long, I usually end up either ordering and going through the drive-through or walking across the street to the other Starbucks, where the service is much quicker. It’s just disappointing that the in-store service is so slow here, considering how close it is to home.
Atmosphere: 5
Food: 5
Service: 1
Pretty place, the only issue its the parking, always full, but the experience was nice.
Atmosphere: 4
Food: 5
Service: 5
Drop in Starbucks with little to no seating inside. Tables outside are nice.
It was alright.
Atmosphere: 4
Food: 5
Service: 3
I hate this starbucks. Order ahead is 15 or longer wait. I had way longer. No employee says hello and welcome in. Theres NEVER parking
Atmosphere: 1
Food: 3
Service: 1
If you’re going here on a weekday, you’re golden. But going on a weekend suuuucks. First, people place stupid-large hot food orders, which take forever and cause other orders to back up. Second, the weekend staff are demonstrably illiterate. I stood waiting for 5 minutes, not realizing the drink from my mobile order was already made. They put it in the pickup area for people with names at the end of the alphabet. My name starts with D. Then, after another 5 minutes, when my hot sandwich was finally ready, the barista called out “Caitlin” (tf?), and the only reason I went and looked at the bag (which ended up having my not-Caitlin name on it) is because no one else picked it up. Horrible!
Atmosphere: 3
Food: 4
Service: 2
Great location! Wish there was more parking though
Atmosphere: 5
Food: 5
Service: 5
Typical Starbucks. But the iced Americano's here are always watery with all the ice melted down to small chips. I watch them do it. They put shots in hot, then too much water, then if you take half and half, the cup is so full they can barely put any ice in, which all melts quickly. I barely drank a quarter of my drink and I had a few tiny pieces left. I will attempt to trick them next time by saying no water, all ice, and maybe add an extra shot.
Restaurantji Recommends
Great employees, drink not frapp enough. Love your new ice.
Parking: Better to do drive thru
Atmosphere: 4
Food: 2
Service: 5
As a starbucks connoisseur, this location is my go to. Not because of the drive through or seating, but because of the MVB (most valuable barista), Trista. Every day after receiving our drinks my friend and I would have a sip and guess if it was made by the lady with cool eyeshadow or not, because her drinks simply always tasted better. I only recently discovered her name is Trista and not only is she a master at making the best drinks, but she is extremely kind and patient and treats everyone as a VIP, wether it’s the regulars who always sit in their signature spots or a group of rowdy high schoolers. We you Trista!!!!
Atmosphere: 5
Food: 5
Service: 5
Very nice Starbucks. It has a drive-in and everything else a Starbucks has. I really enjoy staying here and spending rainy days there and doing a little work on my laptop, reading, etc.
Atmosphere: 5
Food: 5
Service: 5
Save yourself some time and go to the other Starbucks nearby. My latte was 7/8 milk and my sandwich was almost cold after being toasted. I never thought a Starbucks could disappoint like this one - sad since the building is stunning.
Atmosphere: 4
Food: 2
Service: 2
This is the most "On It" Starbucks I have been to in ages. Barely a wait with a line full of cars AND customers inside. Food and drink were both out and made to order. This team should be used as a benchmark for other stores!
Service: 5
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