Dairy Queen Grill & Chill
$ • Fast Food, Ice Cream, Burgers
Hours:
1117 S Pioneer Way, Moses Lake
(509) 765-5933
About Dairy Queen
Customers' Favorites
Dairy Queen Reviews
Waited at the window drive thru for over 15 minutes. saw her put down my blizzard 10 minutes before that and it was completely melted. she handed me partial of my order was missing a kids meal and asked me to pull forward and then waited almost another ten minutes for the kids meal and a new blizzard. We have always loved this place but it seems as the service has gone down hill. We had only ordered 2 chicken strips meal and kids meal.
The place was busy, but my 8 month pregnant daughter (whose husband is deployed) wanted a blizzard. So I waited in line for 45 min and was handed the wrong order. Reciept was correct, but the order was all wrong and the ice cream was melted? 😫 and so was my daughter!
Filthy, crappy service, 35 minute wait for a sundae. Rude staff
Ratings
Menu
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 12AM |
Dairy Queen Grill & Chill offers great food and ice cream treats, with friendly and attentive staff. Customers enjoy the excellent service, soft serve cones, and sundaes. The restaurant also serves burgers and fries, which many find to be very good, and the chicken strips are highly recommended. Some reviews mention that the staff sometimes struggles with reading orders carefully, and the Blizzard blenders have been broken at times. The restaurant brings orders to tables and also offers a drive-thru for convenience. While cleanliness around the back counter could be improved, the staff works hard to make guests feel welcome and not rushed. The wait can be long, but the food is freshly cooked, hot, and tasty. The staff appears to be new at times, but they are polite and helpful. Customers appreciate quick service when ordering popular items like the Snickers Blizzard. However, some customers note that the large strawberry sundae can sometimes be half full with not enough strawberries, and the ice cream may be skimpy in amount. Overall, this busy establishment provides a consistently enjoyable experience for those looking for quick, tasty food and ice cream treats.