went with 4 other women and a child yesterday. The mother put in her child's order asking for it first. The waitress left with the order. She came back to take the rest of the orders. The adults orders came, but the child's pancakes didn't. When asked she said she would check on them. She left, later came back to refill the drinks, still no pancakes. She was again asked and said she would check on them. She came back with the bill which included the pancakes which the child still hadn't received. 35 minutes later she came back with the pancakes which the child's mother asked to be put in a bag to go. We were there for an hour and a half and asked about the pancakes numerous times. Ridiculous, the child's mother isn't confrontational and paid the bill including a tip, which I wouldn't have done.
D.
This last year, service has gotten worse and worse. Wait time bad. Chicken fried steak was suddenly very small, tiny bit of watered down gravy, they were out of mashed potatoes and gravy with only 3 other couples in store when we were. Our neighbors have found similar, won't go back again. Sad
Atmosphere: 2
Food: 1
Service: 2
Curt Zobeck
Always a good meal with friendly staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pies
Nikki Hudson
Shocked….. this “Shari’s” was a Shari’s last time we came here maybe 6 months ago. Now they have three pies in the case, slow service and most concerning is the lack of “Shari’s” they did not use Shari’s menu. The staff do not have “Shari’s” anywhere on their person and the table tents that advertise seasonal products and pie are gone. It took over an hour to get our food. There is jam on the wall. Over all disappointing and sad experience. To no fault of our waitress that was kind and apologetic we will not be back. Sad state.
Atmosphere: 1
Food: 1
Service: 2
Tim Taft
Traditional rst. Means coffee
Food: 5
Service: 5
Kate Yamamoto
You can usually tell how good a restaurant is based on its bathrooms, these weren't clean or well maintained; only 2 stalls and one was out of order (already mentioned on someone else's review on Sept 21st) and it's now October. Coffee served with coffee mate instead of real cream. Chicken inside the quesadilla was so old and dry it must've been cooked the week before and left on the counter.
Atmosphere: 1
Food: 1
Service: 4
Karla Honda
Having owned a business before, I feel that the Shari’s in Moses Lake, WA would appreciate knowing what customers think about their establishment. It’s not just the food, and the service, but also the cleanliness/upkeep of the entire facility. Those things combined do leave a lasting “impression” with customers.
On 9/21, the men’s bathroom had one broken urinal. The ladies bathroom had one broken toilet, a broken paper towel dispenser hanging wide open w/NO paper towel at all.
On 9/28, the men’s bathroom still had one broken urinal. The ladies bathroom still had one broken toilet, a closed broken paper towel dispenser, but w/a roll of paper towel on the sink counter, and NO toilet paper in the ONE available handicap stall.
I told a waitress each time after exiting the bathroom on both dates. Pretty sad when the bathrooms are in such poor conditions.
In conclusion, the food tasted very good, French toast w/Marionberry sauce. Unfortunately, the service was slow.on both dates.
Thank you.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Traditional Breakfast
Rebekah Mardis
We ordered 6 things, was charged for 6 things, but only got 4 things (was told about 1 missing/unavailable item while i waited the first time). And it was originally done 20 minutes after initial projection, but I still had to go back to pick up one of the things that they forgot in my order, making it an hour-long ordering process.
Atmosphere: 2
Food: 3
Service: 2
Chuck Fogerson
Things are going down hill. Looks like they are getting ready to close.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Burger
Rod Redford
We had some friends come into town yesterday and we decided to go have pie at Shari's. Not only did they not have pie but they didn't have much of anything else The chocolate milk shake was good and the help was friendly and apologetic. I guess they haven't had their pie delivery in awhile. Sad to see this.
Parking: Right next to the truck stop and the stay over area.
Wheelchair accessibility: There is.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Burger
Geo Fountain
9/2/2024 - Good service and great value on a few breakfast meals were being offered at this time for $10. (Not including tax). I had the Farmer's Breakfast Standard - It comes with eggs, hashbrowns and a choice of English muffin, toast or pancakes. My brother had the Country Fried Steak and Eggs with hash browns. This meal also included pancakes.
Location has a good and close on/off exit and entry to I-90.
Parking: Fair amount of parking spaces. Some adjacent ? large spaces nearby and alongside their parking lot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Breakfast, Country Fried Steak, Pies, Hash Browns
Eric SandyBear
Gotta love those pie’s!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pies
Wesley Lubahn
We had breakfast both days and it was wonderful and reasonable on price too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Breakfast, Country Fried Steak, Meat Lover's Skillet, Hash Browns
Michael Parks
I generally have liked Shari's, but I recommend passing on this one. The restaurant was not busy, but service was slow and inattentive. The food portions were smaller than what has been in the past. In fact, they were out of the item that was my first choice. Hope not all Sheri's are lowering their standards like this one.
went with 4 other women and a child yesterday. The mother put in her child's order asking for it first. The waitress left with the order. She came back to take the rest of the orders. The adults orders came, but the child's pancakes didn't. When asked she said she would check on them. She left, later came back to refill the drinks, still no pancakes. She was again asked and said she would check on them. She came back with the bill which included the pancakes which the child still hadn't received. 35 minutes later she came back with the pancakes which the child's mother asked to be put in a bag to go. We were there for an hour and a half and asked about the pancakes numerous times. Ridiculous, the child's mother isn't confrontational and paid the bill including a tip, which I wouldn't have done.
This last year, service has gotten worse and worse. Wait time bad. Chicken fried steak was suddenly very small, tiny bit of watered down gravy, they were out of mashed potatoes and gravy with only 3 other couples in store when we were. Our neighbors have found similar, won't go back again. Sad
Atmosphere: 2
Food: 1
Service: 2
Always a good meal with friendly staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pies
Shocked….. this “Shari’s” was a Shari’s last time we came here maybe 6 months ago. Now they have three pies in the case, slow service and most concerning is the lack of “Shari’s” they did not use Shari’s menu. The staff do not have “Shari’s” anywhere on their person and the table tents that advertise seasonal products and pie are gone. It took over an hour to get our food. There is jam on the wall. Over all disappointing and sad experience. To no fault of our waitress that was kind and apologetic we will not be back. Sad state.
Atmosphere: 1
Food: 1
Service: 2
Traditional rst. Means coffee
Food: 5
Service: 5
You can usually tell how good a restaurant is based on its bathrooms, these weren't clean or well maintained; only 2 stalls and one was out of order (already mentioned on someone else's review on Sept 21st) and it's now October. Coffee served with coffee mate instead of real cream. Chicken inside the quesadilla was so old and dry it must've been cooked the week before and left on the counter.
Atmosphere: 1
Food: 1
Service: 4
Having owned a business before, I feel that the Shari’s in Moses Lake, WA would appreciate knowing what customers think about their establishment. It’s not just the food, and the service, but also the cleanliness/upkeep of the entire facility. Those things combined do leave a lasting “impression” with customers.
On 9/21, the men’s bathroom had one broken urinal. The ladies bathroom had one broken toilet, a broken paper towel dispenser hanging wide open w/NO paper towel at all.
On 9/28, the men’s bathroom still had one broken urinal. The ladies bathroom still had one broken toilet, a closed broken paper towel dispenser, but w/a roll of paper towel on the sink counter, and NO toilet paper in the ONE available handicap stall.
I told a waitress each time after exiting the bathroom on both dates.
Pretty sad when the bathrooms are in such poor conditions.
In conclusion, the food tasted very good, French toast w/Marionberry sauce. Unfortunately, the service was slow.on both dates.
Thank you.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Traditional Breakfast
We ordered 6 things, was charged for 6 things, but only got 4 things (was told about 1 missing/unavailable item while i waited the first time). And it was originally done 20 minutes after initial projection, but I still had to go back to pick up one of the things that they forgot in my order, making it an hour-long ordering process.
Atmosphere: 2
Food: 3
Service: 2
Things are going down hill. Looks like they are getting ready to close.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Burger
We had some friends come into town yesterday and we decided to go have pie at Shari's. Not only did they not have pie but they didn't have much of anything else The chocolate milk shake was good and the help was friendly and apologetic. I guess they haven't had their pie delivery in awhile. Sad to see this.
Atmosphere: 3
Food: 2
Service: 4
Restaurantji Recommends
Parking: Right next to the truck stop and the stay over area.
Wheelchair accessibility: There is.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Burger
9/2/2024 - Good service and great value on a few breakfast meals were being offered at this time for $10. (Not including tax). I had the Farmer's Breakfast Standard - It comes with eggs, hashbrowns and a choice of English muffin, toast or pancakes. My brother had the Country Fried Steak and Eggs with hash browns. This meal also included pancakes.
Location has a good and close on/off exit and entry to I-90.
Parking: Fair amount of parking spaces. Some adjacent ? large spaces nearby and alongside their parking lot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Breakfast, Country Fried Steak, Pies, Hash Browns
Gotta love those pie’s!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pies
We had breakfast both days and it was wonderful and reasonable on price too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Breakfast, Country Fried Steak, Meat Lover's Skillet, Hash Browns
I generally have liked Shari's, but I recommend passing on this one. The restaurant was not busy, but service was slow and inattentive. The food portions were smaller than what has been in the past. In fact, they were out of the item that was my first choice. Hope not all Sheri's are lowering their standards like this one.
Atmosphere: 3
Food: 2
Service: 2
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