Arby's
1822 Freeway Dr, Mount Vernon
(360) 428-0223
Recent Reviews
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Love the Gyro here and the crispy crinkle fries.
Atmosphere: 4
Food: 4
Service: 4
I don't think that my husband an I will be ordering any time soon. 2 Arby Q and the buns were all smashed up way to much BBQ sauce on them I'm going to see if I can send a picture to corporate
Not very clean...floor sticky, condiment area sticky, missing sauces... and there was no one there..2 girls behind counter chatting....no reason to not be cleaning.
Atmosphere: 2
Food: 3
Service: 3
Food is sub-par, not hot, does not look or taste like roast beef. Floors are sticky, condiments were empty. Bathroom were dirty with no paper towels. I will not be visiting this establishment again and probably will be crossing the whole chain off my list, the are way too many better choices out there for good fast food.
Atmosphere: 1
Food: 1
Service: 3
We haven’t been to Arby’s in years and decided to stop for dinner. Everything was great and service was excellent.
Atmosphere: 5
Food: 5
Service: 5
We waited 1 hour for our order while sitting in the lobby.Two people working both of them very loudly complaining about it being so busy food was cold and had no taste
Atmosphere: 1
Food: 1
Service: 1
I have been sick for the last 2weeks and haven’t been able to eat much, but I was craving some Arby’s , so I asked my mom to pick me up some since I haven’t been able to eat much I have to bend to little cravings I have or my body won’t accept the food. She was going to pick up the food in drive thru, she got the drink and took off ( it’s been a long day for her) and she forgot the actual food. She’s about home and was like I forgot to grab the food in a text. I call them and explained the situation to them they offered to remake the sandwich (which I declined but appreciated), they remade the curly fries and were nice to her. I appreciate that a lot. I’ve worked fast food when I was in my teens for 2 years, and have seen some of the customer service from other places, I just want to say I appreciate the kindness and that they really did help. They didn’t give attitude and were actually helpful. I appreciate the team!
Atmosphere: 5
Food: 5
Service: 5
Our 3rd bad experience in a row dining in. The restaurant is clean besides the Arby's sauce/ketchup containers. The ketchup was more red water than ketchup and they didn't care at all when told them about the problem. So no ketchup on that visit. Also the restrooms are absolutely horrible smelling everytime we've visited. Just got the new pulled pork sandwich and the 1 tablespoon of meat was 100% refrigerator cold. My wife's sandwich had the top bun broken in half, and the bottom bun was twice as thick as usual. All this after yet again about a 20min wait to get our food with nobody in the drive through and only 1 other party of 3 waiting and pissed to get their food to go. The mgr/drive-through order person was sitting out in dinning area for the second visit in a row being extremely loud. This time, 5 other people who seemed to be off-duty employees were with her coming in to get what looked to be free food. The door to the kitchen opened and SLAMMED SHUT over 30 times easily, for our 30 minutes dinner visit. That also happens every visit because the door is obviously broken and nobody cares enough to fix it, or at least pull it closed gently. This place needs an undercover boss!
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Potato Cakes
Went thru the drive through and got the wrong items. Food was cold, sandwiches had no sauce. Definitely avoid this location!! 😅
Food: 1
Service: 1
While the staff was polite, the speaker was overly loud. The food was far less than it used to be. The bread was dry, the meat was flavorless, the potato cakes were just overly greased potatoes. The quality of Arby's has just significantly gone down.
Restaurantji Recommends
we ordered 6 sliders, we got 5 and all were soggy! Tried to call and no one answered. Super frustrated.
I don't generally leave negative reviews, but burgers falling out of packages, overcooked and greasy fries, staff getting berated by a shift manager who was completely unprofessional, and a dining room with week old food under tables while the staff all sat around complaining and doing nothing (while alarms were going off in the kitchen for 5+ minutes) is too much for me not to share feedback. I love Arby's, but this place is awful. Best of luck, but we won't be back.
Rachel and her team (Kira and Calvin) were the absolute god sends that my friends and I needed after a long work day. They were super friendly, made our food quickly, and really were just fantastic humans during he whole experience. Thank you Rachel and team for the great food & being awesome people!
Very fast but my fish sandwich was cold like it was cooked hours before they served it!
Been a while I’m just thankful it exists I drive past every day almost and would eat more junk if I could afford it. Someday.
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