A&W Restaurant
2003 Riverside Dr, Mount Vernon
(360) 424-7177
Recent Reviews
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Stopped by for root beer floats and a bathroom break. Both were great and the staff was super friendly!
Good deal for a big root beer float for $2.
Food is good. No complaints there. Service needs work. We ordered in the lobby and waited 20 minutes. The staff never referred to the ticket number or delivered our food as one order. About 15 minutes after ordering, a worker just held a bag up and yelled "chicken sandwich and large fries." I had ordered a chicken sandwich but had medium fries. Another customer said that was his. A short time later the same guy hollered another item. That was my wife's meal. When I asked about my order, the worker didn't know. I asked what the order number was. He finally looked at the screen and said the previous guy took my order. The workers made us new food, but the process repeated. They don't look at their screen and they separate orders, causing confusion for everyone. More training is required. I think that would help.
Atmosphere: 3
Food: 4
Service: 2
Dd & Ue get 'em delivered!!
Food: 5
Always tasty food ..staff very
Atmosphere: 5
Food: 5
Service: 5
Super good burgers and fresh made root beer. Drive through is a little slow but they are polite.
Atmosphere: 4
Food: 5
Service: 4
The chicken is delicious.The sides were bland, serving sizes miniscule, and the prices were ridiculous all the way around.I stood at the counter for 3-4 minutes before anyone acknowledged my presence, was told "I'll be right with you", and then waited more. Literally 6-7 minutes after entering, with no one ahead of me, I was finally able to order some overpriced "MEH..." food.
Atmosphere: 2
Food: 4
Service: 2
Slow service. Fithly restaurant! No toilet paper in bathroom, even told the staff and they didn't do anything.
Atmosphere: 1
Food: 3
Service: 1
I asked for a couple frozen items with no spoons. I was handed them with spoons. Due to Covid-19 I didn’t want unwrapped plastic ware placed into my food by anyone. That IS why we have drive-through only available. I heard the supervisor berating my request (since the window was still open). Someone may want to clue these folks in about what’s supposed to be happening and what isn’t.
Went to eat lunch and we live in another town. Came to shop and grab a bite. What a miserable experience, waited over 20 min for our food that was ice cold. The manager seemed upset and agitated that i would even ask. Horrible never will i eat there again. The cashier was nice and friendly she tried to help just to be shut down by the manager. That manager needs to work on her customer service skill and leadership.
Restaurantji Recommends
Very happy with my late January 2020 visit to this establishment. Free WiFi, kind employees, timely service, and comfortable seating. As if that isn't enough the burgers, fries and milkshake are delicious. Will be back.
Root beer floats are good!
Slow and messed up the order again.
I ate kfc chick bowl
Killer food. Fast service.
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