A&W Restaurant

2003 Riverside Dr, Mount Vernon
(360) 424-7177

Recent Reviews

Sort by
L

Pretty good. 👍

Brian A Scarber

Rude front end staff, not professionally dressed. Treats different sexes differently. Started an order, was interrupted,twice, had to remind staff to recieve my drink cup, and was handed it after person rubbed hands around lip of cup, after the subbed her exposed belly
.overall, will never set foot in this location again.. and no, the food was not good.fries tasted like cooked in same grease as other foods, burger was 4th rate, tables were stained and dirty. Used to look forward to a&w, never again.

Atmosphere: 1

Service: 1

Amy Martin

Everything was perfect as always on our last visit.

Atmosphere: 4

Food: 5

Service: 4

ko taitano

Best root beer floats in the world!
Karla was great.

Dennis Lee

Stopped by for root beer floats and a bathroom break. Both were great and the staff was super friendly!

Atmosphere: 5

Food: 5

Service: 5

S W

Good deal for a big root beer float for $2.

Bill and Glory Craig

Food is good. No complaints there. Service needs work. We ordered in the lobby and waited 20 minutes. The staff never referred to the ticket number or delivered our food as one order. About 15 minutes after ordering, a worker just held a bag up and yelled "chicken sandwich and large fries." I had ordered a chicken sandwich but had medium fries. Another customer said that was his. A short time later the same guy hollered another item. That was my wife's meal. When I asked about my order, the worker didn't know. I asked what the order number was. He finally looked at the screen and said the previous guy took my order. The workers made us new food, but the process repeated. They don't look at their screen and they separate orders, causing confusion for everyone. More training is required. I think that would help.

Atmosphere: 3

Food: 4

Service: 2

Thomas Rasinen

Dd & Ue get 'em delivered!!

Food: 5

darlene miles

Always tasty food ..staff very

Atmosphere: 5

Food: 5

Service: 5

Jaxson Greenwell

Super good burgers and fresh made root beer. Drive through is a little slow but they are polite.

Atmosphere: 4

Food: 5

Service: 4

Mark Tidrington (Markosis)

The chicken is delicious.The sides were bland, serving sizes miniscule, and the prices were ridiculous all the way around.I stood at the counter for 3-4 minutes before anyone acknowledged my presence, was told "I'll be right with you", and then waited more. Literally 6-7 minutes after entering, with no one ahead of me, I was finally able to order some overpriced "MEH..." food.

Atmosphere: 2

Food: 4

Service: 2

Chris E

Slow service. Fithly restaurant! No toilet paper in bathroom, even told the staff and they didn't do anything.

Atmosphere: 1

Food: 3

Service: 1

C E

I asked for a couple frozen items with no spoons. I was handed them with spoons. Due to Covid-19 I didn’t want unwrapped plastic ware placed into my food by anyone. That IS why we have drive-through only available. I heard the supervisor berating my request (since the window was still open). Someone may want to clue these folks in about what’s supposed to be happening and what isn’t.

W2680VAsuea

Went to eat lunch and we live in another town. Came to shop and grab a bite. What a miserable experience, waited over 20 min for our food that was ice cold. The manager seemed upset and agitated that i would even ask. Horrible never will i eat there again. The cashier was nice and friendly she tried to help just to be shut down by the manager. That manager needs to work on her customer service skill and leadership.

Joe K

Very happy with my late January 2020 visit to this establishment. Free WiFi, kind employees, timely service, and comfortable seating. As if that isn't enough the burgers, fries and milkshake are delicious. Will be back.

Loading...