Worst place to get a burger in town, 30-45 min wait in drive thru, dirty store, employees that don't care. Burger kings strategy of paying employees the least amount possible is clearly driving customers away due to horrible service.
Atmosphere: 1
Food: 1
Service: 1
Anita Mitchell
This place sucks! The service is nil! Noon existent
Atmosphere: 1
Food: 1
Service: 1
Jeff B
I have never once had a good experience at this location. This time we waited in line 15 minutes in the drive-thru. They told us wait a minute. We didnt order. We sat trapped by cars. The time before the fries were covered in black burnt stuff because they didnt change the fryer. When I told them they gave me another order of fries,with MORE black debris. Avoid at all costs.
Atmosphere: 1
Food: 1
Service: 1
NA Na
The freshest whopper in a long time hope they keep it that way
Atmosphere: 5
Food: 5
Service: 5
Matthew Dizard
Fast and good service
Atmosphere: 4
Food: 4
Service: 4
Noble Williams
Love me my BK!
Atmosphere: 5
Food: 5
Service: 5
Molly Flynn
Never coming to this Burger King again. It’s slow every time, but this time I’ve been trapped in the drive thru line for literally 30 minutes with no end in sight.
Austin Dreyer
Horrible, don’t help customers, lazy, filthy, horrible service all around, I left without my food after paying already cus of the service
Atmosphere: 1
Food: 1
Service: 1
Kristin Paxton
Such a fun experience - will be back!
Atmosphere: 5
Food: 5
Service: 5
Lovelidhar 12
Very bad service I doing DoorDash every day waiting 30 minutes plus very lazy employees are there please close this restaurants not single employee care for customers
Just go inside and order. Drive thru here is a disaster. Employees would leave you hanging mid-conversation and come back like 5-10 minutes later to finish your orders. First time I’ve experienced this in the US, not even in small towns
Curt Knapp
No surprises, consistent and good value.
Atmosphere: 3
Food: 3
Service: 4
Daniel Bradley
The whoppers were great, but waited at least 25-30 minutes in the drive thru. Took them quite awhile to finally ask me to order, and almost as long to receive it. Several of the employees, including the manager, appeared overwhelmed and tired. (A major factor of this is because some areas of Mt Vernon and Burlington are rapidly becoming repressed and some businesses are either closing, or are already bankrupt.) A few of them seemed to be doing each each other's position instead of holding to the tried-and-true chain of command; ie, sticking to your own job and not doing someone else's. I'm certain that the employees and manager are well meaning and kind though. They just need to firmly establish and stick to their respective job positions.
Worst place to get a burger in town, 30-45 min wait in drive thru, dirty store, employees that don't care. Burger kings strategy of paying employees the least amount possible is clearly driving customers away due to horrible service.
Atmosphere: 1
Food: 1
Service: 1
This place sucks! The service is nil! Noon existent
Atmosphere: 1
Food: 1
Service: 1
I have never once had a good experience at this location. This time we waited in line 15 minutes in the drive-thru. They told us wait a minute. We didnt order. We sat trapped by cars. The time before the fries were covered in black burnt stuff because they didnt change the fryer. When I told them they gave me another order of fries,with MORE black debris. Avoid at all costs.
Atmosphere: 1
Food: 1
Service: 1
The freshest whopper in a long time hope they keep it that way
Atmosphere: 5
Food: 5
Service: 5
Fast and good service
Atmosphere: 4
Food: 4
Service: 4
Love me my BK!
Atmosphere: 5
Food: 5
Service: 5
Never coming to this Burger King again. It’s slow every time, but this time I’ve been trapped in the drive thru line for literally 30 minutes with no end in sight.
Horrible, don’t help customers, lazy, filthy, horrible service all around, I left without my food after paying already cus of the service
Atmosphere: 1
Food: 1
Service: 1
Such a fun experience - will be back!
Atmosphere: 5
Food: 5
Service: 5
Very bad service I doing DoorDash every day waiting 30 minutes plus very lazy employees are there please close this restaurants not single employee care for customers
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Slowest drive thru ever
Service: 1
Great service and friendly staff. 🍔
Atmosphere: 5
Food: 5
Service: 5
Just go inside and order. Drive thru here is a disaster. Employees would leave you hanging mid-conversation and come back like 5-10 minutes later to finish your orders. First time I’ve experienced this in the US, not even in small towns
No surprises, consistent and good value.
Atmosphere: 3
Food: 3
Service: 4
The whoppers were great, but waited at least 25-30 minutes in the drive thru. Took them quite awhile to finally ask me to order, and almost as long to receive it. Several of the employees, including the manager, appeared overwhelmed and tired. (A major factor of this is because some areas of Mt Vernon and Burlington are rapidly becoming repressed and some businesses are either closing, or are already bankrupt.)
A few of them seemed to be doing each each other's position instead of holding to the tried-and-true chain of command; ie, sticking to your own job and not doing someone else's.
I'm certain that the employees and manager are well meaning and kind though. They just need to firmly establish and stick to their respective job positions.
Atmosphere: 2
Food: 5
Service: 1
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