Very bad service I doing DoorDash every day waiting 30 minutes plus very lazy employees are there please close this restaurants not single employee care for customers
Atmosphere: 1
Food: 1
Service: 1
Dave Law
Slowest drive thru ever
Service: 1
Ina Dougherty
Great service and friendly staff. 🍔
Atmosphere: 5
Food: 5
Service: 5
Nguyen Dao
Just go inside and order. Drive thru here is a disaster. Employees would leave you hanging mid-conversation and come back like 5-10 minutes later to finish your orders. First time I’ve experienced this in the US, not even in small towns
Curt Knapp
No surprises, consistent and good value.
Atmosphere: 3
Food: 3
Service: 4
Daniel Bradley
The whoppers were great, but waited at least 25-30 minutes in the drive thru. Took them quite awhile to finally ask me to order, and almost as long to receive it. Several of the employees, including the manager, appeared overwhelmed and tired. (A major factor of this is because some areas of Mt Vernon and Burlington are rapidly becoming repressed and some businesses are either closing, or are already bankrupt.) A few of them seemed to be doing each each other's position instead of holding to the tried-and-true chain of command; ie, sticking to your own job and not doing someone else's. I'm certain that the employees and manager are well meaning and kind though. They just need to firmly establish and stick to their respective job positions.
Atmosphere: 2
Food: 5
Service: 1
Craig Myrtle
Went through drive through, noon ish, long line. Took 25 minutes from pulling in to getting food. Looked very short handed. Burgers where good and hot.
Atmosphere: 3
Food: 4
Service: 1
Bill Cibart
Always one of the best hamburgers. Next best hamburger would be Carl's juniors. Nice thing about Burger King compared to Carl's Juniors is Burger Kings are more juicy.
Atmosphere: 5
Food: 5
Service: 5
Dawn Valdez
Very rude lady appeared to be the manager. Being snappy at people In the lobby while I waited a very long time in the drive thru.
Ate here few times during my week and food was fine. Employees were all so nice and friendly. Never ate inside, hotel was right down the street. Cheers!
Food: 5
Service: 5
Dillon Fornia
15 minutes in the drive thru and there are still three cars in front of me. Insane!
Atmosphere: 1
Food: 1
Service: 1
Jenn Lejon
I went through the drive thru.
Atmosphere: 1
Food: 1
Service: 1
blue Berries
Great customer service very friendly but disappointed they didn't have the toothless hats, and the fiery mozzarella sticks tasted horrible, don't buy. Burger King, do better.
Atmosphere: 2
Food: 1
Service: 5
Erica
Above and beyond most of the time. When the guys are working. The lady crew doesn't seem to give a hill of beans about customers.
Such a fun experience - will be back!
Atmosphere: 5
Food: 5
Service: 5
Very bad service I doing DoorDash every day waiting 30 minutes plus very lazy employees are there please close this restaurants not single employee care for customers
Atmosphere: 1
Food: 1
Service: 1
Slowest drive thru ever
Service: 1
Great service and friendly staff. 🍔
Atmosphere: 5
Food: 5
Service: 5
Just go inside and order. Drive thru here is a disaster. Employees would leave you hanging mid-conversation and come back like 5-10 minutes later to finish your orders. First time I’ve experienced this in the US, not even in small towns
No surprises, consistent and good value.
Atmosphere: 3
Food: 3
Service: 4
The whoppers were great, but waited at least 25-30 minutes in the drive thru. Took them quite awhile to finally ask me to order, and almost as long to receive it. Several of the employees, including the manager, appeared overwhelmed and tired. (A major factor of this is because some areas of Mt Vernon and Burlington are rapidly becoming repressed and some businesses are either closing, or are already bankrupt.)
A few of them seemed to be doing each each other's position instead of holding to the tried-and-true chain of command; ie, sticking to your own job and not doing someone else's.
I'm certain that the employees and manager are well meaning and kind though. They just need to firmly establish and stick to their respective job positions.
Atmosphere: 2
Food: 5
Service: 1
Went through drive through, noon ish, long line. Took 25 minutes from pulling in to getting food. Looked very short handed. Burgers where good and hot.
Atmosphere: 3
Food: 4
Service: 1
Always one of the best hamburgers. Next best hamburger would be Carl's juniors. Nice thing about Burger King compared to Carl's Juniors is Burger Kings are more juicy.
Atmosphere: 5
Food: 5
Service: 5
Very rude lady appeared to be the manager. Being snappy at people In the lobby while I waited a very long time in the drive thru.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Ate here few times during my week and food was fine. Employees were all so nice and friendly. Never ate inside, hotel was right down the street. Cheers!
Food: 5
Service: 5
15 minutes in the drive thru and there are still three cars in front of me. Insane!
Atmosphere: 1
Food: 1
Service: 1
I went through the drive thru.
Atmosphere: 1
Food: 1
Service: 1
Great customer service very friendly but disappointed they didn't have the toothless hats, and the fiery mozzarella sticks tasted horrible, don't buy. Burger King, do better.
Atmosphere: 2
Food: 1
Service: 5
Above and beyond most of the time. When the guys are working. The lady crew doesn't seem to give a hill of beans about customers.
Atmosphere: 2
Food: 5
Service: 5
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