I ordered from here twice. Both time suck. The pizza was very skimpy. Papa John should be ashamed of themselves. Save your money, get pizza somewhere else.
Epesguerra
Papa Johns Mount Vernon. Jan 3, 11pm ordered large thin crust, square sliced. Got a regular. Also ordered a xl ny style. Not sure what slice I got and toppings looks like just dumped crumpled in spots.
Deneane Robbins
This was our 1st time trying Papa John's. This has to be the worst pizza I have ever had. The sauce was minimal as well as the cheese, it was in spots. Paid extra for toppings there were maybe 5 olives and 5 pineapple pieces on the entire pizza. The delivery was fast, I can see why they took no pride in making my pizza. The delivery driver was very nice that was the only good thing about this experience. And $30.. plus the tip. Not worth it at all. So disappointed. I should've read the reviews The one 🌟 is for the delivery driver. I give this restaurant a 0
Jonathan Kjos
Placed a delivery order and the tracker said 46 minutes. After waiting for an hour I checked again and discovered they use Door Dash to deliver their orders and there wasn't a driver assigned to my order. I called the store and got no explanation or apology. The person I spoke to was very rude and cut me off. I canceled the order but am still waiting on a refund.
Jose Villalobos
Placed an order, 1.5 hours later I call to see where order is? And they have no delivery drivers. They use door dash for delivery. No notice of your food not being delivered.
Service: 1
Annelyse Gunderson
We have had multiple problems at this locations. The most current was an order of an extra large cheese pizza. They sliced it into only 5 slices, the dough was raw and cheese unmelted. I had to reach out multiple times after sending requested photos. I was promised a refund or credit which I still haven’t received. I emailed them again with zero reply. Such a disappointment.
Atmosphere: 2
Food: 1
Service: 2
Willy Man
Great people especially the manager always friendly and knowledgeable, great service, and awesome pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizzas Wings, Extra Large New York Style Pizza
ella
Did an online delivery order. Driver was amazing and super kind. Manager at the store needs to work on customer service skills. We got delivered the wrong order and when I called the manager said she’d call the driver and just hung up. When I called back for an update she spoke as if we were giving her a hard time when really a call back would’ve been fine instead of just a hang up with no context as to what was going to happen. Attitude was definitely not needed. Manager apparently stated we were going to give them the wrong order back which was never asked of us, driver knew very well that a new order should be sent to the other people rather than food with a broken seal.
Food: 5
Service: 3
Jacob Grantham
This papa John’s is terrible. We have had so many inconsistent orders. The last experience was a late delivery where we had cold pizza. The pizza wasn’t even sliced lol. The driver told us they got lost. Then we called to address it and they couldn’t find the manager so we had to call back. Then manager was super apathetic. Either they bring pay them enough to care about their job or this location just doesn’t care about their job.
Food: 1
Service: 1
Jeston Audette
if y9u download the app they got killer deals on pizza that's pretty good
Papa John's always been my favorite but this place here on college way DONT RECOMMEND! cold pizza, rude, always feels like we are stepping on egg shells at this location. Not going back.
Atmosphere: 1
Food: 1
Service: 1
Daniel Stanley
Very shady price difference from online to store 22 turned in to 44, that's not good business.
I ordered from here twice. Both time suck. The pizza was very skimpy. Papa John should be ashamed of themselves. Save your money, get pizza somewhere else.
Papa Johns Mount Vernon. Jan 3, 11pm ordered large thin crust, square sliced. Got a regular. Also ordered a xl ny style. Not sure what slice I got and toppings looks like just dumped crumpled in spots.
This was our 1st time trying Papa John's. This has to be the worst pizza I have ever had. The sauce was minimal as well as the cheese, it was in spots. Paid extra for toppings there were maybe 5 olives and 5 pineapple pieces on the entire pizza.
The delivery was fast, I can see why they took no pride in making my pizza. The delivery driver was very nice that was the only good thing about this experience. And $30.. plus the tip. Not worth it at all. So disappointed. I should've read the reviews
The one 🌟 is for the delivery driver. I give this restaurant a 0
Placed a delivery order and the tracker said 46 minutes. After waiting for an hour I checked again and discovered they use Door Dash to deliver their orders and there wasn't a driver assigned to my order. I called the store and got no explanation or apology. The person I spoke to was very rude and cut me off. I canceled the order but am still waiting on a refund.
Placed an order, 1.5 hours later I call to see where order is? And they have no delivery drivers. They use door dash for delivery. No notice of your food not being delivered.
Service: 1
We have had multiple problems at this locations. The most current was an order of an extra large cheese pizza. They sliced it into only 5 slices, the dough was raw and cheese unmelted. I had to reach out multiple times after sending requested photos. I was promised a refund or credit which I still haven’t received. I emailed them again with zero reply. Such a disappointment.
Atmosphere: 2
Food: 1
Service: 2
Great people especially the manager always friendly and knowledgeable, great service, and awesome pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizzas Wings, Extra Large New York Style Pizza
Did an online delivery order. Driver was amazing and super kind. Manager at the store needs to work on customer service skills. We got delivered the wrong order and when I called the manager said she’d call the driver and just hung up. When I called back for an update she spoke as if we were giving her a hard time when really a call back would’ve been fine instead of just a hang up with no context as to what was going to happen. Attitude was definitely not needed. Manager apparently stated we were going to give them the wrong order back which was never asked of us, driver knew very well that a new order should be sent to the other people rather than food with a broken seal.
Food: 5
Service: 3
This papa John’s is terrible. We have had so many inconsistent orders. The last experience was a late delivery where we had cold pizza. The pizza wasn’t even sliced lol. The driver told us they got lost. Then we called to address it and they couldn’t find the manager so we had to call back. Then manager was super apathetic. Either they bring pay them enough to care about their job or this location just doesn’t care about their job.
Food: 1
Service: 1
if y9u download the app they got killer deals on pizza that's pretty good
Restaurantji Recommends
Delicious and easy only ordering.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 8 pcs Wings, Breadsticks
Personable staff.
Food: 5
Service: 5
Excellent pizza and great customer service!??
Vegetarian options: ??
Food: 5
Service: 5
Recommended dishes: Pepperoncini Peppers, Three-Cheese Blend
Papa John's always been my favorite but this place here on college way DONT RECOMMEND! cold pizza, rude, always feels like we are stepping on egg shells at this location. Not going back.
Atmosphere: 1
Food: 1
Service: 1
Very shady price difference from online to store 22 turned in to 44, that's not good business.
Atmosphere: 2
Food: 5
Service: 2
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