The Baskin-Robbins store on Harrison is an awesome store except for when the young man is working there. Young man never feels your container full like the young lady. The young lady make sure that all the airs out and gives you a filled container but the guy could care less. With the prices the way they are, I sure think that you should get a full container full of ice cream the money. Very disappointed
Marielle Nuyda
I paid an extra $6.99 for writing on this cake and drove all the way from Lacey. As you can tell from the picture, it is not worth the price I payed. If I am paying for a service, it should be done well. I could have wrote on the ice cream myself, better. The writing is off centered and messy. And when I asked her to fix it she was very rude and annoyed to have to re write it for me. It was a terrible experience, terrible product and terrible customer service.
Mike Johnston
I am a retail manager with 20 years experience. The employees at this location need to be trained in basic retail etiquette. I was never acknowledged, I waited over 5 minutes to be helped. I never got helped. Not even a we will be right with you. I was the only person in line! One employee just walked back and forth doing nothing. Not restocking, not cleaning. Just walking, trying to be busy. The other employee started making a milkshake. I don't know for who. Everyone in the store already had their icecream. No eye contact ever. If this was my store, I would be putting both employees on a training plan.
Denise C
Has been good customer service both times I've visited. Always a fan of the pralines 'N' cream.
Jackson Soprano
Overall good, the ice cream was good and most of the workers were nice except Jordan, she was honesty kinda rude and came across bossy
Suzanne Carter
Went for a chocolate milkshake and was sadly surprised to find out it was just like every fast food chain milkshakes. I remember when Baskin Robbins had wonderful shakes. This was ultra processed and instantly made my stomach upset.
Krissy LaGasa
Great little ice cream spot! Lots of flavors to choose from and a good amount of seating!
Kassie Cox
Fantastic location and remodel. Plenty of seating area!
Samantha Hawk
Beautiful new shop, so excited to make this my new home away from home. 🥰
The Baskin-Robbins store on Harrison is an awesome store except for when the young man is working there. Young man never feels your container full like the young lady. The young lady make sure that all the airs out and gives you a filled container but the guy could care less. With the prices the way they are, I sure think that you should get a full container full of ice cream the money. Very disappointed
I paid an extra $6.99 for writing on this cake and drove all the way from Lacey. As you can tell from the picture, it is not worth the price I payed. If I am paying for a service, it should be done well. I could have wrote on the ice cream myself, better. The writing is off centered and messy. And when I asked her to fix it she was very rude and annoyed to have to re write it for me. It was a terrible experience, terrible product and terrible customer service.
I am a retail manager with 20 years experience. The employees at this location need to be trained in basic retail etiquette. I was never acknowledged, I waited over 5 minutes to be helped. I never got helped. Not even a we will be right with you. I was the only person in line! One employee just walked back and forth doing nothing. Not restocking, not cleaning. Just walking, trying to be busy. The other employee started making a milkshake. I don't know for who. Everyone in the store already had their icecream.
No eye contact ever.
If this was my store, I would be putting both employees on a training plan.
Has been good customer service both times I've visited. Always a fan of the pralines 'N' cream.
Overall good, the ice cream was good and most of the workers were nice except Jordan, she was honesty kinda rude and came across bossy
Went for a chocolate milkshake and was sadly surprised to find out it was just like every fast food chain milkshakes. I remember when Baskin Robbins had wonderful shakes. This was ultra processed and instantly made my stomach upset.
Great little ice cream spot! Lots of flavors to choose from and a good amount of seating!
Fantastic location and remodel. Plenty of seating area!
Beautiful new shop, so excited to make this my new home away from home. 🥰
Clean, big, and good service
Restaurantji Recommends
Lovely place and neat
The new hot spot for ice cream😍
Loading...