Burger King

125 College St SE, Olympia
(360) 350-0410

Recent Reviews

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Gabe Williams

Very clean, yummy food and kind staff.

Atmosphere: 5

Food: 5

Service: 5

Zach Hughes

There is a new girl there I think her name is holly always working hard and always doing something

Atmosphere: 4

Food: 3

Service: 5

Yahki E

30 minutes for a whopper meal lol Management hire anyone but reliable people with CUSTOMER SERVICE.

Atmosphere: 1

Food: 1

Service: 1

Shirley Loper

I was at the drive thru. I got the a little before 4. I made my order no problem. THEN proceeded to wait for 45 minutes to get my order. There were only 4 cars in front of me.

Food: 4

Service: 1

Justin

This is the worst place you could ever go. I never got my food. Waited and after 30 minutes of waiting I had to leave because I didn’t have any more time. Getting a refund would have been more trouble than it’s worth. The whole dine in area was full.. every table was occupied with of people WAITING for their food. If I could give this place negative 100 stars I would. I never write reviews but this place was so bad I had no choice.

Atmosphere: 1

Food: 1

Service: 1

Lori Gibbs

I got a whopper and it was gushing with mayo and ketchup. It was a bit overwhelming, other than that the burger was ok. The fries were cold.

Food: 2

Service: 5

Shelly

Worst food I've ever had from BK because they gave us cold dry stale old food. We were in and out in less than 2 mins meaning food was already cooked. I'd ask for your food to be made fresh if you come to this location.

Food: 1

Service: 1

Nicole Harkcom

The cinnamon rolls-mini cinnis-we're cold and they didn't give me the sauce for them so I went back for the sauce and the lady for a bit of an attitude with me saying she put them in the bag, I am not trying to scam some cinnamon frosting off of anyone, and wouldn't come back, or off my way, for 2 frostings if they were in the bag in the first place.

William Calkin

Mmmmmmm yummy. Fast service

Atmosphere: 5

Food: 5

Service: 5

Elizabeth Olson

In a pretty, tree filled setting. Order was correct, filled in a reasonable amount of time, and tasted good. Go, Burger King!

Atmosphere: 4

Food: 4

Service: 4

Chris Towne

I’ve been a regular customer at this Burger King location for a long time and usually order six Original Chicken Sandwiches — plain, just chicken and bun. This time, I had my sister with me and ordered nine sandwiches, all the same way: plain. I also ordered two of the new lemonades with no ice.

The experience this time was frustrating from start to finish.

First, the drive-thru wait was excessive. I pulled up and was told, “I’ll be right with you,” but had to wait a while. When the employee finally started taking my order, he suddenly said, “Hold on,” and I had to wait again. It was irritating and unprofessional.

When I got to the window, they handed me a half-filled lemonade. I asked for no ice, not less drink. When I requested it be filled up, the employee said they “ran out,” even though I could see a full pitcher of lemonade sitting there. Eventually, he did fill it — but only after I pushed for it.

Then came the real problem: I received all nine sandwiches completely wrong — covered in lettuce and mayo — when I clearly ordered all of them plain. My sister was with me and heard me order them correctly.

I went inside to ask for the order to be fixed and the experience went from bad to worse. The manager on duty was incredibly unprofessional. She questioned my order, kept repeating “Really?” multiple times as if remaking my food was a huge inconvenience, and treated the entire situation like a joke. She even suggested I never asked for the food to be plain, which was completely false.

It got to the point where I had to bring my sister inside as a witness. Only after the manager called the store director did she agree to remake the food — and she did it while making a big, unnecessary scene in front of other customers. Some bystanders even started commenting, despite having no idea what was going on. It was humiliating and embarrassing.

I understand mistakes happen, but the treatment I received was completely uncalled for. The manager behaved unprofessionally, lacked customer service skills, and seemed more concerned about the “$70 worth of waste” than correcting the mistake and treating me with respect. I didn’t even get a refund or any compensation for the inconvenience and poor service.

This was not the standard I’ve come to expect from this location. If this is a new manager or a new team, they seriously need retraining — especially the drive-thru employee and the manager. I used to work in fast food myself, and I could have handled this situation 10x better.

I hope someone at corporate sees this and takes action. I won’t be returning to this location until serious improvements are made.

Atmosphere: 1

Food: 1

Service: 1

Bailee Mckitrick

I went in there for lunch and the front counter worker marz was amazing! Everything so so clean he worked fast and efficiently! Got very fresh food the best chicken fries i’ve ever got from burger king!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fries, French Fries

Nickolas Ketchum

Really great place to get some bomb burgers and the the staff is so friendly and amazing that it feels like home mars is especially awesome cause he helped me out when I was 2 dollars short and needed to feed my family

Atmosphere: 5

Food: 5

Service: 5

HM S

On my way home from school tonight, I stopped by BK for dinner and was greeted by a familiar, friendly voice at the drive-thru. I don’t visit this location often, but I immediately recognized the warm and positive attitude from my last visit over three months ago.

When I pulled up to the window, it was Marz! After receiving my food, I took a moment to thank him for being consistently friendly and professional despite the time gap between visits. This showed me that his excellent customer service isn’t just occasional - it’s always there.

I truly appreciate that kind of dedication. Working a busy drive-thru window while maintaining such a helpful and genuine attitude isn't easy, and it really made a difference for me.

Thank you, Marz! I hope you receive the recognition you deserve. Keep being amazing!

Atmosphere: 5

Food: 5

Service: 5

Gary Hollis

My favorite place to have a burger

Vegetarian options: Impossible Burger

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger

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