Jimmy John's
901 Union Ave SE, Olympia
(360) 943-9026
Recent Reviews
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Yesterday I walked into this establishment and found a bewildering sight. Roughly 10 people were standing around, arms crossed, looking annoyed. I ordered a sandwich anyway. What happened in the following half hour was truly amazing.
It was clear that the staff were overwhelmed, and it became obvious to me that they were handling a massive $200 order and several deliveries simultaneously. The phone also was constantly ringing with to-go orders.
As a result, customer orders in house were a bit delayed, and obviously people who needed to leave got a timely refund from the staff. Big deal, they can get food elsewhere.
What I found truly shameful was the behavior of some people waiting for their sandwiches. The staff were subject to verbal and mental abuse from some customers that obviously was not helpful. One customer made a rude gesture at one of the female employees, which made the employee justifiably upset.
Despite all of this, the sandwich making crew doggedly pushed forward, and by the time I left they appeared to be in better shape. It is clear that they were dealing with a rough situation in the best way possible, and maintained professionalism in stark contrast to the adult babies that were grumpy about waiting an extra ten minutes for a salami and mayonnaise sandwich.
I wonder if Jimmy Johns could have prevented this. Is there some way to better schedule large orders to prevent the staff from such a huge influx of demand? Maybe require the large orders to be scheduled in advance by at least one hour?
Atmosphere: 5
Food: 5
Service: 5
What are the chances of getting a walk in order in under 1 hour? Not very high
Well, it wasn't what I expected. Cold sandwich in a sort of thick hogie roll. It was good. Later, It messed up my stomach. 1st time & 1st impression.
Atmosphere: 4
Food: 3
Service: 4
They dont keep day old bread in stock for some reason. I thought that was jimmy johns policy
Atmosphere: 5
Food: 1
Service: 4
This Jimmy John's was a great location to get something to eat. Jordan was very exceptional at his position. Jordan had great customer service. It was very clean and stocked up at this location. I definitely would recommend this location to others.
I just ordered a chicken Caesar wrap and it taste like they dump a pound of salt on it ! It was horrible !! Chicken was very very very salty
Food: 1
Service: 4
Not vegetarian friendly. It's 2024, vegetarianism is no longer an afterthought. They do have one vegetarian option, and due to (I'm assuming) shrinkflation, my sandwich has millimeter(not even centimeter) sized veggies (3 slices tomato, cucumber) and poor cheese, which amounted to approximately half the size of the meat-filled sandwiches- I was left extremely disappointed on many fronts and won't be back. Also within minutes the watery mayo made the bread soggy and unpleasing (crusty outside, wet inside) Stars are for staff only, who were kind and worked hard.
Atmosphere: 3
Food: 2
Service: 5
Been to this location a few time and also got a delivery and it’s always amazing! Super sweet staff!
Atmosphere: 5
Food: 5
Service: 5
The meat is bland, the bread is boring. Staff was great.
Atmosphere: 5
Food: 3
Service: 5
Slow ash
Restaurantji Recommends
Girl taking order had bad attitude, sandwich wasn’t right when I got home. And meat was skimpy compared to normal.
Atmosphere: 1
Food: 1
Service: 1
Must be the area full of idiots but if I wanted dog food I’d of just got a canI didn’t order meat so don’t touch it with meat hands change your glovesI watched them lay the cheese down on the cutting boards and smear mustard in it along with all over the wrapper how sanitary is thatWasted my lunch time on ignorance
Vegetarian options: They touch everything with meat hands and wast your money and give you and upset stomach
Atmosphere: 1
Food: 1
Service: 1
They're always very fast and friendly. I work across the street so I come by at least once a week. At this point I don't even have to specify exactly what I need, they remember me ?
Good sandwich, customer service was top notch. They need shades against the sun, seems all the seats are against the window (facing the sun). I don't want the son in my face plz thx
Atmosphere: 5
Food: 5
Service: 5
I would highly recommend this JJ's! I really don't understand the bad reviews. The people are super nice and the food is exactly what you should be getting at a JJ's! In an area with lots of white collar workers you shouldn't be surprised if they get bogged down at lunch or have occasional mixups. These are real people who will bend over backwards to help make your dining experience better!It's so nice having a decent sub place in such an urban area even if the town surrounding it isn't super upscale. I was having work done nextdoor and they made my wait so much better just by being here! Thank you Olympia JJ's team!
Vegetarian options: Limited options but good for what you can get!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef Plain Slim
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