There was something wrong with the chicken I got sick and was up all night. I didn’t eat the rest of the dinner
Alissa Shapsnikoff
This location consistently treats customers differently, and it’s very noticeable. They called out names for pick-up, but didn’t call my boyfriend’s bag. When he went up and politely said, “Yes, please, for ___,” the employee asked to see his confirmation, something they were not asking from everyone. Why are only certain customers required to show this? When I picked up my order separately, I stated my full name and was met with attitude and told to provide my “last initial,” even though I had already said it. The inconsistency and selective rudeness were hard to ignore. It felt like employees were choosing who to treat respectfully and who not to, which comes across as discriminatory. Every customer should be treated the same. I hope management addresses this and ensures employees are properly trained on how to interact professionally with all customers.
Abigail Delos Reyes
Top notch quality of food and cleanliness
Arthur Kuz
One of the best pandas. Clean and nice. Friendly and fast staff.
Atmosphere: 5
Food: 5
Service: 5
Daisy Castellanos
Rude employees and terrible customer service. If you work in the customer service industry, there’s an expectation to treat customers with basic respect especially when they’re being polite to you. My brother came in just to order some spring rolls and crab rangoons, and the female employee told him he had to buy an entrée first. There’s nothing posted anywhere that says you must purchase an entrée to order appetizers.
When he tried to clarify, she ignored him and moved on to the next customer. Even an elderly man in line pointed out that my brother was next, but she was rude to him as well. The situation became such a mess that she had to walk off and get a manager.
When my brother was finally served, they tried to overcharge him ringing it up as an entrée instead of appetizers. Thankfully, the manager eventually corrected it, but this entire situation should have never happened in the first place. Completely unprofessional behavior.
Atmosphere: 1
Food: 1
Service: 1
Garrett Stilwell
Rude staff small portions and food so spicy you can’t eat it .
Atmosphere: 1
Food: 1
Service: 1
Jonathan Erler
It works when you need food while out.
Atmosphere: 3
Food: 4
Service: 4
Rafael Morales
Great food
ky
I placed an online order, but even after the scheduled pickup time I had to wait more than 26 minutes for my food. The store wasn’t busy at all, which makes the delay even more disappointing. I feel the management needs to improve the efficiency of the service.
Atmosphere: 3
Food: 4
Service: 1
Les Herrera
We stopped by this Panda Express around 8 PM to grab some takeout. My husband really enjoys their chow mein, and overall the service was very fast and efficient — we didn’t have to wait long at all.
However, I was really put off by something I saw while waiting for our order. One of the employees was wiping down the glass counter — right above the open food trays — with a cloth, while the food was still sitting there. It immediately made me uncomfortable.
Where does the dust or spray from that cloth go? Straight into the food? Why clean the serving area while food is exposed? Why not do it after closing, or at least between batches when the food is covered?
It may seem minor, but it really raises concerns about hygiene. That one moment kind of ruined my appetite.
Quick service, but questionable timing when it comes to cleanliness.
This was a take-out order. Very efficient and personable workers.
Atmosphere: 5
Food: 5
Service: 5
Victor Russell
Very clean and organized location, service was fantastic. The only disappointment was the chow mein, it was very undercooked and they look like they were in a hurry to get it out. Making me wait 3 more minutes to get the time to finish cooking would have been better than giving me undercooked food. All the other food I will give a five star to you, but that chow mein was just horrible. Average 4 out of 5 stars
Atmosphere: 5
Food: 3
Service: 5
Elizabeth Olson
Standard pandanese food, clean attractive restaurant, excellent and FAST service.
Atmosphere: 4
Food: 4
Service: 5
Chris Hodge
Left me standing there waiting for 20 minutes for an order that should have been ready when I got there. Then proceeded to help other customers and make me wait another 5 minutes. Instead of just putting the condiments in the bag and handing it to me, this is very unprofessional for an order that was already paid for should have been ready. Very very very poor service
There was something wrong with the chicken I got sick and was up all night. I didn’t eat the rest of the dinner
This location consistently treats customers differently, and it’s very noticeable. They called out names for pick-up, but didn’t call my boyfriend’s bag. When he went up and politely said, “Yes, please, for ___,” the employee asked to see his confirmation, something they were not asking from everyone. Why are only certain customers required to show this? When I picked up my order separately, I stated my full name and was met with attitude and told to provide my “last initial,” even though I had already said it. The inconsistency and selective rudeness were hard to ignore. It felt like employees were choosing who to treat respectfully and who not to, which comes across as discriminatory. Every customer should be treated the same. I hope management addresses this and ensures employees are properly trained on how to interact professionally with all customers.
Top notch quality of food and cleanliness
One of the best pandas. Clean and nice. Friendly and fast staff.
Atmosphere: 5
Food: 5
Service: 5
Rude employees and terrible customer service.
If you work in the customer service industry, there’s an expectation to treat customers with basic respect especially when they’re being polite to you. My brother came in just to order some spring rolls and crab rangoons, and the female employee told him he had to buy an entrée first. There’s nothing posted anywhere that says you must purchase an entrée to order appetizers.
When he tried to clarify, she ignored him and moved on to the next customer. Even an elderly man in line pointed out that my brother was next, but she was rude to him as well. The situation became such a mess that she had to walk off and get a manager.
When my brother was finally served, they tried to overcharge him ringing it up as an entrée instead of appetizers. Thankfully, the manager eventually corrected it, but this entire situation should have never happened in the first place. Completely unprofessional behavior.
Atmosphere: 1
Food: 1
Service: 1
Rude staff small portions and food so spicy you can’t eat it .
Atmosphere: 1
Food: 1
Service: 1
It works when you need food while out.
Atmosphere: 3
Food: 4
Service: 4
Great food
I placed an online order, but even after the scheduled pickup time I had to wait more than 26 minutes for my food. The store wasn’t busy at all, which makes the delay even more disappointing. I feel the management needs to improve the efficiency of the service.
Atmosphere: 3
Food: 4
Service: 1
We stopped by this Panda Express around 8 PM to grab some takeout. My husband really enjoys their chow mein, and overall the service was very fast and efficient — we didn’t have to wait long at all.
However, I was really put off by something I saw while waiting for our order. One of the employees was wiping down the glass counter — right above the open food trays — with a cloth, while the food was still sitting there. It immediately made me uncomfortable.
Where does the dust or spray from that cloth go? Straight into the food? Why clean the serving area while food is exposed? Why not do it after closing, or at least between batches when the food is covered?
It may seem minor, but it really raises concerns about hygiene. That one moment kind of ruined my appetite.
Quick service, but questionable timing when it comes to cleanliness.
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
It was good
Atmosphere: 3
Food: 3
Service: 3
This was a take-out order. Very efficient and personable workers.
Atmosphere: 5
Food: 5
Service: 5
Very clean and organized location, service was fantastic. The only disappointment was the chow mein, it was very undercooked and they look like they were in a hurry to get it out. Making me wait 3 more minutes to get the time to finish cooking would have been better than giving me undercooked food. All the other food I will give a five star to you, but that chow mein was just horrible. Average 4 out of 5 stars
Atmosphere: 5
Food: 3
Service: 5
Standard pandanese food, clean attractive restaurant, excellent and FAST service.
Atmosphere: 4
Food: 4
Service: 5
Left me standing there waiting for 20 minutes for an order that should have been ready when I got there. Then proceeded to help other customers and make me wait another 5 minutes. Instead of just putting the condiments in the bag and handing it to me, this is very unprofessional for an order that was already paid for should have been ready. Very very very poor service
Atmosphere: 1
Service: 1
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