This is the kind of bar that reminds you of that one back home! Order the carne asada fries, you’re welcome.
Barbara Nordan
I had a blast here. Veronica was fantastic. (: thank you 😊
Shanta Carter
I’m honestly baffled by the level of poor customer service we received. It’s as if this business forgot that customers are the reason they exist in the first place. If you’re going to treat people with rudeness, indifference, or make it a chore just to get basic support, it begs the question do you even want our business?
There are too many options out there to waste time or money where you’re not valued. A little respect and accountability go a long way. Sadly, this place seems to have missed the memo. And we will not be back.
Luigi L
Average tavern & atmosphere, a bit dated and could use some cleaning of walls (at least around the booth we sat at). Cheese curds were ok, mini corn dogs were good. Several TVs with sports is always nice.
Julie Grote
We had the carne asada fries and they were delicious. Others in group had yummy looking food too.
Ruth Ames
Ended up here somewhat by accident on a Saturday night. We are out of turners and we’re looking for a late night bite to eat and a drink or two. The best French fries we had had in literal years. Suuuuper good. Very friendly staff and the DJ, while quite loud, was doing a bang up job. Stayed longer than anticipated we were having such a good time.
Matthew Tate
Had a long weekend dealing with family for Thanksgiving and 800 miles of driving. Went in for a drink or two yesterday. I sat for 12 minutes before the bartender asked what I'd like to drink. She then proceeded to change the channel on one of the TV's, closed out not one but two checks so 16 minutes after walking in, I walked out.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Dugout Burger
Nicole St Jean
Bartender was on point! good vibes and top notch service!
Atmosphere: 5
Service: 5
Marcos Yanez Sr.
This place seams like a whole in the rock but has a great atmosphere. Bar tenders and waitresses were awesome.
20 year old woman, went to the location in Kennewick at 1pm on a Tuesday and was kicked out for being underage. I ordered a shirley temple and sat on the patio with my dog. It’s a grill. This is asinine.
Atmosphere: 1
Food: 1
Service: 1
Alexis Hutchison
First night without the kids in a LONG TIME. Waited an hour for our food. The table next to us (who walked in 45 minutes after us) got their food. We were told our ticket was skipped over. We were supposed to see a movie after dinner but had to cancel because of this. Won't be back.
Mark casch
Unfortunately today was my last day patronizing the Dugout. The Hostess treated 2 young ladies very unprofessionally. After they walked out, I decided that the Dugout doesn’t deserve my business either. Houses in SunnyMeadows were $89,900 when I had my first drink there..Train your staff to be professional and courteous.
Atmosphere: 1
Service: 1
Celi
Very rude service from the "Boss" she called herself. We are regular customers there and she made us feel like we were some criminals for not having a debit card with our names on it, when we have always have used it there. I guess when you get a small position higher than your coworkers you start acting differently. She preferred to lose some customers than to serve us regardless her employee acknowledging us that we were regular customers. You know that we are definitely not returning there no more!! Thank you to ppl like her!
Atmosphere: 1
Service: 1
Aizen
Everyone at the Kennewick location here was great! Besides the manager there. She would be at the register 2 hours a head of time counting down. She barely helped anyone there make every employee work extra hard then her. I saw this many time but not impwith the manager I ask for some water and drinks before and she wouldn't get it but ask anyone else especially when it's not the busiest days. I thought as a manager u would be a good example for the employees and customers? She didn't even do that and I wasn't impressed how she handled things.
The Carne Asada Fries were great
This is the kind of bar that reminds you of that one back home! Order the carne asada fries, you’re welcome.
I had a blast here. Veronica was fantastic. (: thank you 😊
I’m honestly baffled by the level of poor customer service we received. It’s as if this business forgot that customers are the reason they exist in the first place. If you’re going to treat people with rudeness, indifference, or make it a chore just to get basic support, it begs the question do you even want our business?
There are too many options out there to waste time or money where you’re not valued. A little respect and accountability go a long way. Sadly, this place seems to have missed the memo. And we will not be back.
Average tavern & atmosphere, a bit dated and could use some cleaning of walls (at least around the booth we sat at). Cheese curds were ok, mini corn dogs were good. Several TVs with sports is always nice.
We had the carne asada fries and they were delicious. Others in group had yummy looking food too.
Ended up here somewhat by accident on a Saturday night. We are out of turners and we’re looking for a late night bite to eat and a drink or two. The best French fries we had had in literal years. Suuuuper good. Very friendly staff and the DJ, while quite loud, was doing a bang up job. Stayed longer than anticipated we were having such a good time.
Had a long weekend dealing with family for Thanksgiving and 800 miles of driving. Went in for a drink or two yesterday. I sat for 12 minutes before the bartender asked what I'd like to drink. She then proceeded to change the channel on one of the TV's, closed out not one but two checks so 16 minutes after walking in, I walked out.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Dugout Burger
Bartender was on point! good vibes and top notch service!
Atmosphere: 5
Service: 5
This place seams like a whole in the rock but has a great atmosphere. Bar tenders and waitresses were awesome.
Atmosphere: 5
Service: 5
Restaurantji Recommends
20 year old woman, went to the location in Kennewick at 1pm on a Tuesday and was kicked out for being underage. I ordered a shirley temple and sat on the patio with my dog. It’s a grill. This is asinine.
Atmosphere: 1
Food: 1
Service: 1
First night without the kids in a LONG TIME. Waited an hour for our food. The table next to us (who walked in 45 minutes after us) got their food. We were told our ticket was skipped over. We were supposed to see a movie after dinner but had to cancel because of this. Won't be back.
Unfortunately today was my last day patronizing the Dugout. The Hostess treated 2 young ladies very unprofessionally. After they walked out, I decided that the Dugout doesn’t deserve my business either. Houses in SunnyMeadows were $89,900 when I had my first drink there..Train your staff to be professional and courteous.
Atmosphere: 1
Service: 1
Very rude service from the "Boss" she called herself. We are regular customers there and she made us feel like we were some criminals for not having a debit card with our names on it, when we have always have used it there. I guess when you get a small position higher than your coworkers you start acting differently. She preferred to lose some customers than to serve us regardless her employee acknowledging us that we were regular customers. You know that we are definitely not returning there no more!! Thank you to ppl like her!
Atmosphere: 1
Service: 1
Everyone at the Kennewick location here was great! Besides the manager there. She would be at the register 2 hours a head of time counting down. She barely helped anyone there make every employee work extra hard then her. I saw this many time but not impwith the manager I ask for some water and drinks before and she wouldn't get it but ask anyone else especially when it's not the busiest days. I thought as a manager u would be a good example for the employees and customers? She didn't even do that and I wasn't impressed how she handled things.
Atmosphere: 1
Food: 1
Service: 1
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