We absolutely love Denise. She goes above & beyond, always happy & cheerful. I wish would have vanilla creamer.
Atmosphere: 5
Food: 5
Service: 5
Amanda Harpster
Great service. My daughter loves the food.
Atmosphere: 5
Food: 5
Service: 5
Lucas
Luis Luna was very informative Fantastic server with great performance and reliability handled my questions smoothly and helped cleanup and my kids very sincere Perfect for hosting!
Atmosphere: 5
Food: 5
Service: 5
Amanda Hull
Love IHOP but a breakfast place not opening until 7am is crazy
Martin Fabian
Great food great service!
Atmosphere: 5
Food: 5
Service: 5
Jessica Brouwer
ETA: I'm updating my review to 3 total stars after the response back from management. Management has handled this and taken accountability for both their part and the servers part in the poor service and cold food.
Honestly, we haven't had a bad experience until today. We sat for quite a while waiting for our waiter to come and they only came after what may have been the manager asked our table and the table behind us if either of us had been served. Neither of us had. She took the other tables order first because they had been waiting longer, which was fine, and our waiter finally made an appearance after that. He said "sorry, my flow got interrupted." There was hardly anyone in the restaurant so I'm not even sure why his flow was interrupted.
Ordering was not smooth at all. I ordered a white sangria and when he brought it to me, he did not bring the fruit in it, explaining he didn't put it in just in case I didn't like it. A sangria literally comes with fruit in it. That's what a sangria is: fruit and wine. He said he would bring water for us all, never did. All 3 of my older kids ordered peanut butter hot cocos. One got a regular hot cocoa. Ordered a plain milk for my youngest, he tried to give us chocolate milk.
We waited for a LONG time for our food. Husband ordered the strawberry banana French toast combo with the toast as well and the waiter came out with pancakes and hasbrowns. Husband said it was fine, waiter insisted on bringing him the right order and then quite literally forgot about it. Like, he came around a while and asked us if our food was fine and i said "I mean, he hasnt even gotten his french toast so..." and he turned around and said "oh shit!" and went to get the french toast that was now cold-just like everyone else's food that we all received cold. The french toast was obviously meant for something else because my husband said it just tasted weird and didn't even want to eat it. One of my kids wanted more salsa for her breakfast burrito, and we literally told her "please don't, he's obviously having a hard time keeping up with what tables he has already." We got there at around 450 and we didn't leave until well after 6, which is honestly way too long of a time.
Overall, the service is really what did this in. He didn't take our order correctly. He didn't give us any waters and forgot about us and our food completely. But when his friend came in, he was super quick to get to them to give him a birthday present and immediately take their order. His "flow" obviously has priorities. If he's new, he needs more training. If he's not, well, he should absolutely know better. We still left a tip, but man, this was a really disappointing experience.
Parking: El sábado y domingo llega temprano porque alas 11:am ya esta lleno el lugar y aveces tienes q esperar para q t asignen una mesa
Kid-friendliness: Hay muy buenos almuerzos para los niños puedes kitar o poner un ingrediente a tu platillo
Wheelchair accessibility: Si hay estacionamiento para sillas de ruedas
Atmosphere: 4
Food: 4
Service: 4
Jason Jenneke
A friend and I went here for a bite, coffee and good conversation.. All three were excellent. Also, the hotty waitress was prompt, cheerful and really cute too. My friend considered inviting her to join us after her shift. But decjded not too at the last minute. Nevertheless it was great food and service. The place was clean a d not terribly busy. A great experience all around.
Atmosphere: 5
Food: 5
Service: 5
gabriel saenz
What a waste of money.we waited for over an hour,nevermind that there was only a few people dining. The food tasted like it had been previously frozen,apart that the dishes were so small and tasted like someone microwaved. We complained and they refused to remake our breakfast. We didn't want our money back,just redo the horrific garbage that they brought to my family.my kids felt like vomiting and the service was tremendously horrific! Never again..
Atmosphere: 1
Food: 1
Service: 1
Blake werner
Food was great as always, service was extremely slow/maybe understaffed but it was also Halloween so maybe alot were with families. Besides the service that night we loved the food!
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Chicken & Waffles
Lucia Jacobo
Parking: El sábado y domingo llega temprano porque alas 11:am ya esta lleno el lugar y aveces tienes q esperar para q t asignen una mesa
Kid-friendliness: Hay muy buenos almuerzos para los niños puedes kitar o poner un ingrediente a tu platillo
Wheelchair accessibility: Si hay estacionamiento para sillas de ruedas
Food was ice cold waitress, never checked back to see how it was Never again!
Atmosphere: 3
Food: 1
Service: 1
Food was cold service was slow
Food: 2
Service: 5
Service was okay. They forgot about my coffee, and they didn't ask to refills at all. Had to ask for it.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Crepes
Danielle, great service.
Food was just right. ( Breakfeast)
And the drinks stayed full.
Wheelchair accessibility: Easy access, tables, roomy.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Breakfast Sampler
We absolutely love Denise. She goes above & beyond, always happy & cheerful.
I wish would have vanilla creamer.
Atmosphere: 5
Food: 5
Service: 5
Great service. My daughter loves the food.
Atmosphere: 5
Food: 5
Service: 5
Luis Luna was very informative Fantastic server with great performance and reliability handled my questions smoothly and helped cleanup and my kids very sincere Perfect for hosting!
Atmosphere: 5
Food: 5
Service: 5
Love IHOP but a breakfast place not opening until 7am is crazy
Great food great service!
Atmosphere: 5
Food: 5
Service: 5
ETA: I'm updating my review to 3 total stars after the response back from management. Management has handled this and taken accountability for both their part and the servers part in the poor service and cold food.
Honestly, we haven't had a bad experience until today. We sat for quite a while waiting for our waiter to come and they only came after what may have been the manager asked our table and the table behind us if either of us had been served. Neither of us had. She took the other tables order first because they had been waiting longer, which was fine, and our waiter finally made an appearance after that. He said "sorry, my flow got interrupted." There was hardly anyone in the restaurant so I'm not even sure why his flow was interrupted.
Ordering was not smooth at all. I ordered a white sangria and when he brought it to me, he did not bring the fruit in it, explaining he didn't put it in just in case I didn't like it. A sangria literally comes with fruit in it. That's what a sangria is: fruit and wine. He said he would bring water for us all, never did. All 3 of my older kids ordered peanut butter hot cocos. One got a regular hot cocoa. Ordered a plain milk for my youngest, he tried to give us chocolate milk.
We waited for a LONG time for our food. Husband ordered the strawberry banana French toast combo with the toast as well and the waiter came out with pancakes and hasbrowns. Husband said it was fine, waiter insisted on bringing him the right order and then quite literally forgot about it. Like, he came around a while and asked us if our food was fine and i said "I mean, he hasnt even gotten his french toast so..." and he turned around and said "oh shit!" and went to get the french toast that was now cold-just like everyone else's food that we all received cold. The french toast was obviously meant for something else because my husband said it just tasted weird and didn't even want to eat it. One of my kids wanted more salsa for her breakfast burrito, and we literally told her "please don't, he's obviously having a hard time keeping up with what tables he has already." We got there at around 450 and we didn't leave until well after 6, which is honestly way too long of a time.
Overall, the service is really what did this in. He didn't take our order correctly. He didn't give us any waters and forgot about us and our food completely. But when his friend came in, he was super quick to get to them to give him a birthday present and immediately take their order. His "flow" obviously has priorities. If he's new, he needs more training. If he's not, well, he should absolutely know better. We still left a tip, but man, this was a really disappointing experience.
Atmosphere: 1
Food: 2
Service: 3
Restaurantji Recommends
Parking: El sábado y domingo llega temprano porque alas 11:am ya esta lleno el lugar y aveces tienes q esperar para q t asignen una mesa
Kid-friendliness: Hay muy buenos almuerzos para los niños puedes kitar o poner un ingrediente a tu platillo
Wheelchair accessibility: Si hay estacionamiento para sillas de ruedas
Atmosphere: 4
Food: 4
Service: 4
A friend and I went here for a bite, coffee and good conversation.. All three were excellent. Also, the hotty waitress was prompt, cheerful and really cute too. My friend considered inviting her to join us after her shift. But decjded not too at the last minute. Nevertheless it was great food and service. The place was clean a d not terribly busy. A great experience all around.
Atmosphere: 5
Food: 5
Service: 5
What a waste of money.we waited for over an hour,nevermind that there was only a few people dining. The food tasted like it had been previously frozen,apart that the dishes were so small and tasted like someone microwaved. We complained and they refused to remake our breakfast. We didn't want our money back,just redo the horrific garbage that they brought to my family.my kids felt like vomiting and the service was tremendously horrific! Never again..
Atmosphere: 1
Food: 1
Service: 1
Food was great as always, service was extremely slow/maybe understaffed but it was also Halloween so maybe alot were with families. Besides the service that night we loved the food!
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Chicken & Waffles
Parking: El sábado y domingo llega temprano porque alas 11:am ya esta lleno el lugar y aveces tienes q esperar para q t asignen una mesa
Kid-friendliness: Hay muy buenos almuerzos para los niños puedes kitar o poner un ingrediente a tu platillo
Wheelchair accessibility: Si hay estacionamiento para sillas de ruedas
Atmosphere: 4
Food: 4
Service: 4
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