Jack In The Box

7214 Burden Blvd, Pasco
(509) 546-2174

Recent Reviews

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Angela Jeffery

The timing and food were okay. The staff at the drive-in window was pleasant.

Atmosphere: 3

Food: 3

Service: 4

Noah Troller

This location sucks, consistently missing items consistently not providing straws and sauces and consistently rude during the pm shift. I like Jack in the box but I'll never go to this one again and since they can't answer their phone I'll just review I guess

Atmosphere: 1

Food: 1

Service: 1

luis hernandez

Amazing food staff was friendly was greeted when i walked in by the manager over all great visit

Atmosphere: 5

Food: 5

Service: 5

Rocky John

Bad service food is always cold restaurants are very clean, dirty bathrooms, and there’s a lady in the drive-through it never let you order right cause she always ask you what else and after you ask her she has very bad attitude and I think her name is Anne

Atmosphere: 1

Food: 1

Service: 1

First Last

Every time ordering from this location something is always out

Atmosphere: 3

Food: 4

Service: 3

sunshine perry

Every single time I visit this particular store, I always have to return inside as my order is never correct!! Today was no exception! After ordering, I was sent to park in front of the store to wait for my order. Order was brought out by the manager who forgot out ranch and unfortunately after leaving, we realized our sourdough jack and grilled chicken sandwich were not toasted but just plain bread instead. I returned inside where the cook explained that their toaster was broken so they were unable to cook the sandwiches how they should be done. The manager overheard our conversation and she also stated that the toaster has been broken for a week. I told the manager that they should at least be explaining that to the customers PRIOR to ordering their food so they can decide if they want to eat raw sourdough bread or not. I got no apology and no offer to make something else for us. Worst customer service and we will not be returning to this location any longer.

Atmosphere: 1

Food: 1

Service: 1

Alexandria Taylor (Alex)

Food was great, love the availability of all the items.

Atmosphere: 5

Food: 5

Service: 4

Robert Marron Garcia

Well how it 24 hr if they all limited on the time they make tacos and rude drive-through service😊

Atmosphere: 1

Food: 4

Service: 2

Shae Tohill

Was told the kiosk was at the end of the counter I do not like them if a business is going to do a way with the customer service side of eating out I guess I will find some place else to go McDonald's still will take your order if you don't want to use the kiosk she said they will not so I guess McDonald's earns my business

Atmosphere: 1

Food: 5

Service: 1

Meg Falo

The food here is always fresh!!!!

Atmosphere: 5

Food: 5

Service: 5

Kiko Marquez

Are they not open 24/7? why’d i try going last night and one of the employees put a cone in the drive thru right in front of our faces ..

Service: 1

Racheal Schamel

Floor so stick my shoes wanted to pull off. Customer service was non existent...rude even will not be back

Atmosphere: 1

Food: 3

Service: 1

Yrm Chino

Was in the drive thru for over an hour for a strawberry shake

Atmosphere: 1

Food: 1

Service: 1

Brian Beauchamp

Made us pull around to the front when nobody was at the drive thru and still got the order wrong. Ordered 2 jumbo platters 1 with sausage and 1 with bacon but that was too difficult for them. Gave us bacon with both and no syrup for French toast sticks. No napkins or any type of sauce. Didn't even bother to ask. That's why they are in the 3 star review club. Will probably shut down in the next year or 2 for sure. Stay away

Atmosphere: 1

Food: 1

Service: 1

Robert Lougee

Tacos are a staple.

Atmosphere: 4

Food: 4

Service: 4

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