Jack In The Box
7214 Burden Blvd, Pasco
(509) 546-2174
Recent Reviews
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Are they not open 24/7? why’d i try going last night and one of the employees put a cone in the drive thru right in front of our faces ..
Service: 1
Floor so stick my shoes wanted to pull off. Customer service was non existent...rude even will not be back
Atmosphere: 1
Food: 3
Service: 1
Was in the drive thru for over an hour for a strawberry shake
Atmosphere: 1
Food: 1
Service: 1
Made us pull around to the front when nobody was at the drive thru and still got the order wrong. Ordered 2 jumbo platters 1 with sausage and 1 with bacon but that was too difficult for them. Gave us bacon with both and no syrup for French toast sticks. No napkins or any type of sauce. Didn't even bother to ask. That's why they are in the 3 star review club. Will probably shut down in the next year or 2 for sure. Stay away
Atmosphere: 1
Food: 1
Service: 1
Tacos are a staple.
Atmosphere: 4
Food: 4
Service: 4
Super nice people
Atmosphere: 5
Food: 5
Service: 5
To the crew working tonight 05/16/2025, you all did an amazing job!!! I ordered a large amount of food and some complicated requests thanks to the picky eaters in the fam, you guys really, really, really did an excellent job. Thank you so much!!
Food: 5
Service: 5
Delicious 😋
Atmosphere: 5
Food: 5
Service: 5
We were there about 10pm after leaving airport...we were starving and it was the closest open option. Ordered and waited 45 minutes for our food. They seemed fairly busy, so I wasn't too irritated at the wait until we opened our food. Half of order was wrong and EVERYTHING was cold...not like kinda warm...all cold. Not one item was remotely warm....not sure why our food took 45 minutes to be served as it had obviously been made well before we got it. Never again.
Atmosphere: 3
Food: 1
Service: 1
No ketchup at all !! Asked for sauce and wanted to charge me
Atmosphere: 1
Food: 1
Restaurantji Recommends
Missing sandwich and cold fries. Called the store multiple times but No one ever answers the phone only to have them block my number....
Called back for the second day and still no one answers
I had the best chicken teriyaki rice bowl!!
Atmosphere: 5
Food: 5
Service: 5
I have been trying to get my refund for a week now and I went in there today and the guy was so rude and told me to not come back to his restaurant again after he said he would refund me. The service is terrible and the people are so rude. days prior to this I waited 45 min for my order to be done. Never have I waited that long for "fast" food. This place is very unpleasant to say the least.
Grew up with one right around the corner, you can never go wrong with Jack in the box when you're looking for fast food
Atmosphere: 4
Food: 4
Service: 4
I never left a bad review on a fast food restaurant util now. Awful service. Sat in line for 20 minutes without getting to place an order. With multiple people behind waiting as well. shift lead walked by us many time and then finally says they are only doing drive through. But yet let everyone sit in line for 20 plus minutes before telling us.
Service: 1
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