We ordered a pepperoni pizza and this is what was received. No pepperonis, bad cheese coverage, and who cut this? Gonna think of somewhere else when I want pizza.
Food: 1
Jorge Alvarez
Worst service in store and online. Order my food an hour ahead of time and when I show up to pick it up they don't have my order and can't find it either. To wait 45 mins to get it. What a joke seriously. That's why I always order Dominos!
Krystina Murray
Very disappointed in the service last night. I understand there was a big event going too. Placed my order at 545 online. It said it would take 75 minutes to get my 1 pizza and 8 wings delivered. Great. And it took just about that long for it to tell me that door dash has delivered my order to my hands. Which I ordered through pizza huts site- so they sent to door dash for delivery. Door dash gave me an option to text if I didn't receive my order. I did that. Without a response. So next I called pizza hut. Which isn't a direct number to the store. Went to some central location as that person had to transfer me. I waited on hold for someone to pick up for 21 minutes. I told them what happened. The lady was very nice and said she will resend. I didn't ask for a discount or anything. I also figured maybe we would be at the priority of the next delivery. Well at 825, a hour after I called the last time. I called to follow up, had to get transferred and wait another 11 minutes to talk to the store. It was the same girl. She said it was leaving right now. I again should have said this is insane and want a refund. But people in my house were hungry so I just left it at that. The pizza arrived at 856. 3 hours from initial delivery. Just very sad.
Service: 1
Greystone Home Solutions
Not often, you have somebody as professional and competent as Madison take a phone order. Thank you for your efficiency and professionalism.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Pizza
John Something
Dietary restrictions: Diabetes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks and Wings, Breadsticks
Anchored Leviathan
The store manager Crystal is simply wonderful. She is so welcoming and fun to interact with. With her in the store Pizza Hut has never been more enjoyable to visit.
Atmosphere: 4
Food: 5
Service: 5
John
They DoorDash and it means cold pizza by unknownperson. Watched the vehicle drive all over town for 40 mins after picking my pizza up.
Trisha Green
We had a big order with a couple of serious food allergies on Thursday and I thought that it was handled very well. We called to remind the person in charge the day of delivery of course, and they made sure we were aware that although they are careful, there are no guarantees which I thought was professional. No one got sick and the pizza was really good. Thanks crew!
Vegetarian options: We got a vegetarian and a cheese pizza both were delicious
Dietary restrictions: My son has Celiac's so he got a gluten free pizza and they were very careful with cross contamination or he would have gotten at least a little sick. My daughter has a severe reaction to beef& pork &cross contamination and they were able to keep her safe as well ❤️
I ordered a big New Yorker for pickup last night and added mushrooms and olives. I got home to find that they only put mushrooms and olives on the pizza, no pepperoni at all. I will not be ordering pizza from this place for a while and will think twice about tipping in the future if I do return.
This location has always been hardworking and kind to me. Went in today and the general manager Crystal took amazing care of me.She went the extra mile to take care of my order.I have to say it is hard to find people these days in the industry that genuinely care about the customer service aspect and she does.
Atmosphere: 5
Food: 5
Service: 5
Dan Pasco
Very disappointed, pizza was barley warm, and the quality was non-existent. This cost me $35
We ordered a pepperoni pizza and this is what was received. No pepperonis, bad cheese coverage, and who cut this? Gonna think of somewhere else when I want pizza.
Food: 1
Worst service in store and online. Order my food an hour ahead of time and when I show up to pick it up they don't have my order and can't find it either. To wait 45 mins to get it. What a joke seriously. That's why I always order Dominos!
Very disappointed in the service last night. I understand there was a big event going too. Placed my order at 545 online. It said it would take 75 minutes to get my 1 pizza and 8 wings delivered. Great. And it took just about that long for it to tell me that door dash has delivered my order to my hands. Which I ordered through pizza huts site- so they sent to door dash for delivery. Door dash gave me an option to text if I didn't receive my order. I did that. Without a response. So next I called pizza hut. Which isn't a direct number to the store. Went to some central location as that person had to transfer me. I waited on hold for someone to pick up for 21 minutes. I told them what happened. The lady was very nice and said she will resend. I didn't ask for a discount or anything. I also figured maybe we would be at the priority of the next delivery. Well at 825, a hour after I called the last time. I called to follow up, had to get transferred and wait another 11 minutes to talk to the store. It was the same girl. She said it was leaving right now. I again should have said this is insane and want a refund. But people in my house were hungry so I just left it at that. The pizza arrived at 856. 3 hours from initial delivery. Just very sad.
Service: 1
Not often, you have somebody as professional and competent as Madison take a phone order. Thank you for your efficiency and professionalism.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Pizza
Dietary restrictions: Diabetes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks and Wings, Breadsticks
The store manager Crystal is simply wonderful. She is so welcoming and fun to interact with. With her in the store Pizza Hut has never been more enjoyable to visit.
Atmosphere: 4
Food: 5
Service: 5
They DoorDash and it means cold pizza by unknownperson. Watched the vehicle drive all over town for 40 mins after picking my pizza up.
We had a big order with a couple of serious food allergies on Thursday and I thought that it was handled very well. We called to remind the person in charge the day of delivery of course, and they made sure we were aware that although they are careful, there are no guarantees which I thought was professional. No one got sick and the pizza was really good. Thanks crew!
Vegetarian options: We got a vegetarian and a cheese pizza both were delicious
Dietary restrictions: My son has Celiac's so he got a gluten free pizza and they were very careful with cross contamination or he would have gotten at least a little sick. My daughter has a severe reaction to beef& pork &cross contamination and they were able to keep her safe as well ❤️
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza, Pepperoni Pizza, Supreme Pizza
I ordered a big New Yorker for pickup last night and added mushrooms and olives. I got home to find that they only put mushrooms and olives on the pizza, no pepperoni at all. I will not be ordering pizza from this place for a while and will think twice about tipping in the future if I do return.
Atmosphere: 3
Food: 3
Service: 3
I absolutely love this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Crust Pizza, Cheese Sticks and Wings, Meat Pizza, Cinnabon Mini Rolls, Breadsticks, Meat Lovers Pizza, Oven-Baked Cheesy Alfredo Pasta, Pepperoni Pizza, Pepperoni Lovers Pizza, Supreme Pizza, Fries
Restaurantji Recommends
The pizza was not done. The dough was not done. A waste of 31 dollars
Good pizza, not the best, but good in a pinch and a quick stop to grab food. Good service.
Atmosphere: 1
Food: 4
Service: 5
Recommended dishes: Breadsticks, Hawaiian Chicken Pizza, Cheese Sticks
This location has always been hardworking and kind to me. Went in today and the general manager Crystal took amazing care of me.She went the extra mile to take care of my order.I have to say it is hard to find people these days in the industry that genuinely care about the customer service aspect and she does.
Atmosphere: 5
Food: 5
Service: 5
Very disappointed, pizza was barley warm, and the quality was non-existent. This cost me $35
Food: 2
Service: 4
Food was awful.
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